scholarly journals Analyzing opportunities for energy conservation in municipal fleet management: service delivery patterns, equipment, supply, operations, and maintenance. Information bulletin of the energy task force of the urban consortium

1980 ◽  
Author(s):  
Not Given Author
Keyword(s):  
Service Delivery ◽  
Energy Conservation ◽  
Task Force ◽  
Fleet Management ◽  
Management Service ◽  
Information Bulletin ◽  
Operations And Maintenance

Public or private “ownership” - what’s in a name?

2003 ◽  
Vol 3 (1-2) ◽  
pp. 441-447
Author(s):  
J. Davis ◽  
G. Cashin
Keyword(s):  
Public Sector ◽  
Service Delivery ◽  
Capital Expenditure ◽  
Performance Standards ◽  
Public Utility ◽  
Private Ownership ◽  
Private Company ◽  
Delivery Performance ◽  
Operations And Maintenance ◽  
Private And Public

This paper examines the similarities and differences between public and private ownership of water utilities, including variations such as corporatisation. In any utility where the asset owner and the asset operator are the same, there are pressures to reduce operations and maintenance costs and capital expenditure to maximise returns. The authors argue that this is the case irrespective of whether such returns are to private shareholders or dividends to government. On the other hand, where the asset owner and the asset operator are separate entities with a clearly defined contractual interface, it is not possible to increase returns by reducing operations and maintenance standards, presuming a properly constructed contract. This is because the performance standards are clearly stipulated in the contract with payment reductions applying for non-performance. Such a model can be put in place irrespective of whether the asset owner is a private company or a public utility. The paper examines the profit incentive applying to private and public sector organisations in models where:the asset owner and the asset operator are the same organisation;models where the asset owner and the asset operator are separate organisations, with the service delivery performance governed by a clearly defined contractual interface. The paper shows why the drivers governing the behaviour of public sector and private sector owners are similar, and how the separation of asset owner and asset operator can be used to ensure that service delivery standards are achieved at the lowest cost, whilst providing full transparency to shareholders, regulators and customers alike. The paper also reviews actual comparative data on service quality and performance under a number of ownership and contractual models, and draws conclusions on the effectiveness of the various asset owner/operator models in terms of service delivery performance and costs.

Recentralisation Of Performance Of Urban Solid Waste Management Service Delivery In Lubage-Kampala Uganda

2020 ◽  
Vol 8 (8) ◽  
pp. 82-99
Author(s):  
Madinah Nabukeera
Keyword(s):  
Service Delivery ◽  
Solid Waste ◽  
Traffic Management ◽  
Solid Waste Management ◽  
Secondary Data ◽  
Capital City ◽  
Management Service ◽  
The Road ◽  
On The Road ◽  
The City

Kampala is a government seat and the capital city of Uganda. Kampala has been referred to as an executive slum due to its breakdown in service delivery. Currently the city is facing increased population growth, increased demand for services, changing consumptions, rising income which has caused urbanization that resulted into increased solid waste generated. While Kampala has a lot of challenges i.e., garbage, potholes, sewer service, construction, traffic management, corruption, health services, environment, stray livestock and management of markets. The main objective of this papers was to investigate service delivery during the recentralization of the city in line with garbage tonnage. Secondary data from Lubaga division used with content analysis to analysis the collected data. Results indicated that a small number of trips and fuel consumption in December compared to October and November 2016. The fall in trend of garbage collected could be as a result of some measures like burning which are adopted by some households in Rubaga division. It is also believed that some KCCA garbage vehicles remain on the road sides and this would make it hard for some people who are far from the road to bring their garbage.

How effective are the new WASH security guidelines for India? An empirical case study of Andhra Pradesh

Water Policy ◽  
2013 ◽  
Vol 15 (4) ◽  
pp. 535-553 ◽  
Author(s):  
V. Kurian Baby ◽  
V. Ratna Reddy
Keyword(s):  
Service Delivery ◽  
Capital Investment ◽  
Water Security ◽  
Point Of View ◽  
Special Focus ◽  
Capital Maintenance ◽  
Household Level ◽  
Sanitation And Hygiene ◽  
Operations And Maintenance ◽  
Private And Public

India has been making policies relating to the water, sanitation and hygiene (WASH) sector since independence. The 2010 policy guidelines for the water and sanitation sectors have embarked on a new path of water security by identifying and emphasizing the importance of hitherto nagging bottlenecks in sustainable service delivery. This paper attempts to assess these policy guidelines critically and suggest ways to make them effective from the point of view of putting them into operation. This paper argues the following. (i) WASH sector financing needs to be addressed directly with realistic assessment of unit costs and their composition. (ii) Within the WASH sector sanitation needs special focus in terms of planning and allocations. Treating sanitation as an add-on to water would not be enough to improve the sanitation and hygiene conditions. The approach to sanitation needs to be focused on creating demand at the household level, segregating private and public responsibilities in this regard. (iii) Although the new guidelines try to bring a much needed balance between the cost components of new capital investment, they are not clear about post-construction support, especially capital maintenance and ring fencing the allocations towards O&M (operations and maintenance), as well as emphasizing that capital maintenance is critical for sustainable service delivery.

Citizen Evaluations and Urban Management: Service Delivery in an Era of Protest

1980 ◽  
Vol 40 (6) ◽  
pp. 585 ◽  
Author(s):  
Michael R. Fitzgerald ◽  
Robert F. Durant
Keyword(s):  
Service Delivery ◽  
Management Service ◽  
Urban Management

scholarly journals Integrating Oral PrEP Into Family Planning Services for Women in Sub-saharan Africa: Findings From a Multi-Country Landscape Analysis

2021 ◽  
Vol 3 ◽  
Author(s):  
Neeraja Bhavaraju ◽  
Rose Wilcher ◽  
Regeru Njoroge Regeru ◽  
Saiqa Mullick ◽  
Imelda Mahaka ◽  
...  
Keyword(s):  
Family Planning ◽  
Service Delivery ◽  
Health Care Providers ◽  
Sub Saharan Africa ◽  
Management Service ◽  
Care Providers ◽  
Road Map ◽  
Sub Saharan ◽  
Exposure Prophylaxis ◽  
Oral Prep

Integration of HIV and family planning (FP) services is a renewed focus area for national policymakers, donors, and implementers in sub-Saharan Africa as a result of high HIV incidence among general-population women, especially adolescent girls and young women (AGYW), and the perception that integrating HIV pre-exposure prophylaxis (PrEP) into FP services may be an effective way to provide comprehensive HIV and FP services to this population. We conducted a focused desk review to develop a PrEP-FP integration framework across five key categories: plans and policies, resource management, service delivery, PrEP use, and monitoring and reporting. The framework was refined via interviews with 30 stakeholders across seven countries at varying stages of oral PrEP rollout: Kenya, Lesotho, Malawi, South Africa, Uganda, Zambia, and Zimbabwe. After refining the framework, we developed a PrEP-FP integration matrix and assessed country-specific progress to identify common enablers of and barriers to PrEP-FP integration. None of the countries included in our analysis had made substantial progress toward integrated PrEP-FP service delivery. Although the countries made progress in one or two categories, integration was often impeded by lack of advancement in other areas. Our framework offers policymakers, program implementers, and health care providers a road map for strategically assessing and monitoring progress toward PrEP-FP integration in their contexts.

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