Cloud technology in healthcare: a qualitative study exploring key challenges and opportunities (Preprint)

2021 ◽  
Author(s):  
Kathrin Cresswell ◽  
Andrés Domínguez Hernández ◽  
Robin Williams ◽  
Aziz Sheikh

BACKGROUND The use of cloud computing (involving storage and processing of data on the internet) in healthcare has increasingly been highlighted as having great potential in facilitating data-driven innovations. Whilst some provider organizations are reaping the benefits of using cloud providers to store and process their data, others are lagging behind. OBJECTIVE We aimed at exploring and understanding existing challenges and barriers to the use of cloud computing in healthcare settings and investigate how perceived risks can be addressed. METHODS We conducted a qualitative case study of cloud computing in healthcare settings, interviewing a range of individuals with diverse perspectives on supply, implementation, adoption and integration of cloud technology. Data were collected through a series of in-depth semi-structured interviews exploring current applications, implementation approaches, challenges encountered and visions for the future. Interviews were transcribed and thematically analyzed with the help of NVivo 12 software. We coded the data based on a sociotechnical coding framework developed in related work. RESULTS We interviewed 23 people between September and November 2020 with professionals working across major cloud providers, healthcare provider organizations, innovators, small and medium-sized software vendors, and academic institutions. Participants were united by a common vision of a cloud-enabled ecosystem of applications and by drivers surrounding data-driven innovation. Identified barriers to progress included cost of data migration and skills gaps to implement cloud technologies within provider organizations, the cultural shift required to move to externally hosted services, a lack of user pull as many benefits were not visible to those providing frontline care, and a lack of interoperability standards and central regulations. CONCLUSIONS To facilitate the implementation and exploitation of cloud-based infrastructures and to maximize returns on investment, implementations need to be viewed as digitally-enabled transformation of services, driven by skills development, organizational change management and user engagement.

2021 ◽  
Author(s):  
Hofa Abid

Many cloud-based marketing programs, ranging from CRM systems to marketing automation solutions,are already widely used. These services let marketers monitor campaigns and activities across mobile,social, and Web platforms, as well as customer interactions. As Internet usage has spread acrossdevices, there are more ways to engage potential consumers in this modern era - but it is also morechallenging to attract their attention. Customers desire stuff that is unique, organic, engaging, andpersonalized. Marketers may employ cloud technology to generate new data-driven strategies and moretailored and targeted marketing. These tools will very definitely be combined with one of the digitalmarketing components listed below.


2020 ◽  
Vol 19 (4) ◽  
pp. 273-287
Author(s):  
Alessandra Maciel Paz Milani ◽  
Fernando V. Paulovich ◽  
Isabel Harb Manssour

The current information age has increasingly required organizations to become data-driven. However, analyzing and managing raw data is still a challenging part of the data mining process. Even though we can find interview studies proposing design implications or recommendations for future visualization solutions in the data mining scope, they cover the entire workflow and do not fully focus on the challenges during the preprocessing phase and on how visualization can support it. Moreover, they do not organize a final list of insights consolidating the findings of other related studies. Hence, to better understand the current practice of enterprise professionals in data mining workflows, in particular, during the preprocessing phase, and how visualization supports this process, we conducted semi-structured interviews with 13 data analysts. The discussion about the challenges and opportunities based on the responses of the interviewees resulted in a list of 10 insights. This list was compared with the closest related works, improving the reliability of our findings and providing background, as a consolidated set of requirements, for future visualization research articles applied to visual data exploration in data mining. Furthermore, we provide greater details on the profile of the data analysts, the main challenges they face, and the opportunities that arise while they are engaged in data mining projects in diverse organizational areas.


2019 ◽  
Vol 3 (02) ◽  
pp. 42-47
Author(s):  
Noor Hazwani Mohamad Puad ◽  
Asma Md Ali ◽  
Mohd Adam Suhaimi ◽  
Husnayati Hussin

The objective of this study is to discover the perspectives of cloud providers towards cloud computing adoption in Malaysia in terms of the challenges faced by cloud providers and reasons for the adoption. Data were collected through semi structured interviews with three cloud providers. The findings indicated security concern, difficulties in learning cloud computing infrastructure, changes in IT roles, high cost of bandwidth and life span of IT equipment as challenges faced by cloud providers in providing cloud service in Malaysia. This study also discovered cloud scalability, end-to-end management, high level security, and customizable as the reasons on cloud computing adoption. The findings of this study help people to understand more about the current situation of cloud computing adoption in Malaysia. Keywords—cloud adoption, cloud computing, cloud providers, Malaysia.


2021 ◽  
Author(s):  
Hofa Abid

Many cloud-based marketing programs, ranging from CRM systems to marketing automation solutions,are already widely used. These services let marketers monitor campaigns and activities across mobile,social, and Web platforms, as well as customer interactions. As Internet usage has spread acrossdevices, there are more ways to engage potential consumers in this modern era - but it is also morechallenging to attract their attention. Customers desire stuff that is unique, organic, engaging, andpersonalized. Marketers may employ cloud technology to generate new data-driven strategies and moretailored and targeted marketing. These tools will very definitely be combined with one of the digitalmarketing components listed below.


2021 ◽  
Vol 1099 (1) ◽  
pp. 012082
Author(s):  
G. Madhukar Rao ◽  
K. Srinivas ◽  
Sayyad Samee ◽  
K Venkatesh ◽  
Pankaj Dadheech ◽  
...  

Author(s):  
Patricia McCormick ◽  
Bridget Coleman ◽  
Ian Bates

AbstractBackground Medication reviews are recognised as essential to tackling problematic polypharmacy. Domiciliary medication reviews (DMRs) have become more prevalent in recent years. They are proclaimed as being patient-centric but published literature mainly focuses on clinical outcomes. However, it is not known where the value of DMRs lies for patients who participate in them. Objective To determine the value of domiciliary medication reviews to service users. Setting Interviews took place with recipients of domiciliary medication reviews residing in the London boroughs of Islington and Haringey. Method Semi-structured interviews analysed using thematic analysis. Main outcome measure Themes and sub-themes identified from interview transcripts. Results Five themes were identified: advantages over traditional settings, attributes of the professional, adherence, levels of engagement and knowledge. Conclusion For many patients, the domiciliary setting is preferred to traditional healthcare settings. Patients appreciated the time spent with them during a DMR and felt listened to. Informal carers felt reassured that the individual medication needs of their relative had been reviewed by an expert.


2014 ◽  
Vol 2014 ◽  
pp. 1-16 ◽  
Author(s):  
Md Whaiduzzaman ◽  
Mohammad Nazmul Haque ◽  
Md Rejaul Karim Chowdhury ◽  
Abdullah Gani

Cloud computing is currently emerging as an ever-changing, growing paradigm that models “everything-as-a-service.” Virtualised physical resources, infrastructure, and applications are supplied by service provisioning in the cloud. The evolution in the adoption of cloud computing is driven by clear and distinct promising features for both cloud users and cloud providers. However, the increasing number of cloud providers and the variety of service offerings have made it difficult for the customers to choose the best services. By employing successful service provisioning, the essential services required by customers, such as agility and availability, pricing, security and trust, and user metrics can be guaranteed by service provisioning. Hence, continuous service provisioning that satisfies the user requirements is a mandatory feature for the cloud user and vitally important in cloud computing service offerings. Therefore, we aim to review the state-of-the-art service provisioning objectives, essential services, topologies, user requirements, necessary metrics, and pricing mechanisms. We synthesize and summarize different provision techniques, approaches, and models through a comprehensive literature review. A thematic taxonomy of cloud service provisioning is presented after the systematic review. Finally, future research directions and open research issues are identified.


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