scholarly journals EXAMINING A MODEL OF INFORMATION TECHNOLOGY ACCEPTANCE BY USERS OF ENTERPRISE RESOURCE PLANNING

2011 ◽  
Vol 10 (2) ◽  
Author(s):  
Grace T. Pontoh
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Uncertainty Avoidance ◽  
Cultural Control ◽  
Self Control ◽  
Erp System ◽  
Informal Controls ◽  
Perceived Enjoyment ◽  
System Acceptance

Enterprise resource planning (ERP) system is a complex system that involves various stakeholders as users of ERP system within an organization. This research is the development of Hwang’s research (2005) who applies the implementation and adoption of ERP system in informal controls, such as self-control and cultural control. Perceived enjoyment as self-control and uncertainty avoidance as cultural control are used in the implementation of ERP systems and connected to technology acceptance variables for investigating the relationship between these variables. Field data taken through surveys of ERP system users in Indonesia (n=188) are analyzed by Amos. The results support the hypothesis of this research which shows that perceived enjoyment as self-control and uncertainty avoidance as cultural-control are important determinants of ERP system acceptance.

scholarly journals Student Satisfaction and Continuance Model of Enterprise Resource Planning (ERP) System Usage

2019 ◽  
Vol 14 (01) ◽  
pp. 71
Author(s):  
Weli Weli
Keyword(s):  
Technology Acceptance ◽  
Student Satisfaction ◽  
Technology Acceptance Model ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Ease Of Use ◽  
Erp System ◽  
Acceptance Model

The rapid growth through the use of Enterprise Resource Planning (ERP) systems by Indonesian companies has been responded by ERP vendors in providing skilled human resources in ERP environment by cooperating with universities. SAP as one of the ERP vendors has also cooperated with Atma Jaya Catholic University of Indonesia Jakarta, particularly for accounting students, training is conducted since 2013. This study will test the satisfaction model for the students after they complete the ERP training using the Technology Acceptance Model (TAM) and Continuance Model framework. This research is an explorative study that examines student satisfaction models in using ERP system. The Technology Acceptance Model and Expectation Continuance Model used to build a proposed model. Data collection was done by distributing questionnaires to 319 trainees at the end of the session. The result of analysis using Partial Least Square SEM method shows that confirmation variable, perceived ease of use, satisfaction with class, and satisfaction with an instructor have affected student satisfaction in using ERP system. Furthermore, satisfaction with class and instructor influence perceived ease of use, and, finally, students 'satisfaction effect on students' intention to keep using. Based on the analysis results can be concluded that students feel satisfied with ERP training and this affects their intentions in using ERP in the future.

Enterprise Resource Planning Acceptance Model (ERPAM)

2013 ◽  
pp. 407-432
Author(s):  
Simona Sternad ◽  
Samo Bobek
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
External Factors ◽  
Mature Stage ◽  
Erp Systems ◽  
Erp System ◽  
Actual Use ◽  
Using Data ◽  
Acceptance Model

Enterprise resource planning (ERP) systems have been implemented in most organizations for few years. But most of the organizations cannot really expose promised benefits of ERP systems. One of the reasons might be ERP users who do not accepted and use ERP system properly. In IT/IS literature organizational users have been exposed as important factor, which has influence on IT/IS acceptance and usage. Technology acceptance model (TAM) proposed by Davis (1989) has been most widely used model for researching user acceptance and usage of IT/IS. While this research is not the first attempt to apply TAM to ERP context, the authors of this chapter aim to make more contributions to the topic. First, they focus on the ERP system use in routine (mature) stage, and because of that, they use construct extended use instead of actual use. In the latest research of ERP system usage, the relationship between work compatibility and usefulness has been examined. New relationships between work compatibility and attitude toward using ERP system have been added. In all TAM studies regarding ERP context, a small number of external factors have been researched. The groups of external factors that have influence on ERP extended usage have been researched. The proposed model has been empirically tested using data collected from a survey of 293 ERP users in 44 organizations across country.

Enterprise Resource Planning Acceptance Model (ERPAM)

2012 ◽  
pp. 179-204
Author(s):  
Simona Sternad ◽  
Samo Bobek
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
External Factors ◽  
Mature Stage ◽  
Erp Systems ◽  
Erp System ◽  
Actual Use ◽  
Using Data ◽  
Acceptance Model

Enterprise resource planning (ERP) systems have been implemented in most organizations for few years. But most of the organizations cannot really expose promised benefits of ERP systems. One of the reasons might be ERP users who do not accepted and use ERP system properly. In IT/IS literature organizational users have been exposed as important factor, which has influence on IT/IS acceptance and usage. Technology acceptance model (TAM) proposed by Davis (1989) has been most widely used model for researching user acceptance and usage of IT/IS. While this research is not the first attempt to apply TAM to ERP context, the authors of this chapter aim to make more contributions to the topic. First, they focus on the ERP system use in routine (mature) stage, and because of that, they use construct extended use instead of actual use. In the latest research of ERP system usage, the relationship between work compatibility and usefulness has been examined. New relationships between work compatibility and attitude toward using ERP system have been added. In all TAM studies regarding ERP context, a small number of external factors have been researched. The groups of external factors that have influence on ERP extended usage have been researched. The proposed model has been empirically tested using data collected from a survey of 293 ERP users in 44 organizations across country.

Incorporating Technology Acceptance and IS Success Frameworks into a System Dynamics Conceptual Model

2012 ◽  
Vol 5 (2) ◽  
pp. 41-56 ◽  
Author(s):  
Meg Fryling
Keyword(s):  
System Dynamics ◽  
Technology Acceptance ◽  
Conceptual Model ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Business Practices ◽  
Success Rates ◽  
Structured Interviews ◽  
Is Success ◽  
System Acceptance

Like any IT project, the intricacy of Enterprise Resource Planning (ERP) implementations brings with it high risks to the organization because of high upfront costs and low success rates. ERP implementations are not simply software installations but a radical integration and transformation of an organization’s business practices. System acceptance and perceptions of success weight heavily on non-technical forces such as people, processes, policies, and organizational culture. This study employs system dynamics techniques to elicit perceptions regarding system acceptance and success in an ERP post-implementation case study setting. A conceptual model was developed based on various literature streams and structure validation was conducted with ERP experts via semi-structured interviews. The resulting model includes technology acceptance and information system success model concepts as well as theories from related literature. Interview findings and methodology reflections are also discussed in this paper.

The effects of transformational leadership and ERP system self-efficacy on ERP system usage

2014 ◽  
Vol 27 (6) ◽  
pp. 759-785 ◽  
Author(s):  
Naeimeh Elkhani ◽  
Sheida Soltani ◽  
Mohammad Nazir Ahmad
Keyword(s):  
Transformational Leadership ◽  
Technology Acceptance ◽  
Self Efficacy ◽  
Resource Planning ◽  
External Factors ◽  
Perceived Usefulness ◽  
Content Type ◽  
Erp System ◽  
System Usage ◽  
System Acceptance

Purpose – During the past decade, there has been vast investment in Enterprise Resource Planning (ERP) system packages, in addition to a significant increase in the importance of acceptance by users of the ERP system regarding the success or failure of ERP implementation. The purpose of this paper is to identify the external factors which influence ERP system acceptance. The work is motivated by the realization that transformational leadership (TL) and ERP system self-efficacy are critical external factors that can affect ERP system acceptance. Design/methodology/approach – A framework has been developed from a study of literature in the field of TL, ERP system self-efficacy and the technology acceptance model (TAM). A survey utilizing a questionnaire was used to collect data and a total of 151 usable responses were analyzed by using the partial least squares method. Findings – The results of the study indicate that TL can either directly or indirectly influence perceived usefulness via the assimilation of self-efficacy in a positive manner. Also, TL has been found to have a positive influence on perceived ease of use both directly and indirectly via application of self-efficacy measures. Research limitations/implications – The findings were drawn from two Iranian companies, hence the results are not necessarily generalizable to other nations and other cultures. Practical implications – Management should provide TL development programs for their ERP leaders and encourage them to implement transformation in a manner that could increase assimilation and application of self-efficacy when using the ERP system. Originality/value – The study can provide ERP managers with a better understanding of how they can use TL behavior and skills in motivating and enhancing employees’ self-efficacy in order to achieve ERP system usage success.

scholarly journals Sandbox Environments in an ERP System Context: Examining User Attitude and Satisfaction

2020 ◽  
Vol 23 (1) ◽  
Author(s):  
Tim Klaus ◽  
Chuleeporn Changchit
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
User Satisfaction ◽  
Structural Equation ◽  
Financial Education ◽  
Resource Planning ◽  
Equation Modeling ◽  
Task Completion ◽  
Erp Systems ◽  
Erp System

Enterprise Resource Planning (ERP) systems are large complex software packages that are widely usedin organizations today. Due to the complexity, sandbox environments are often used for training on ERPsystems. This study examines the effectiveness of training using a sandbox environment, specifically examininguser attitudes, users’ perception of financial knowledge gained, and user satisfaction in the ERP environmentwhile learning financial concepts. The theoretical framework is based on the Technology Acceptance Modelwith additional factors predicted to impact users’ attitude and satisfaction. Data were collected from 124subjects who voluntarily participated in the study. Structural Equation Modeling was used to analyze the data.The results of this study should help organizations understand the factors impacting user attitudes on ERPtraining leading to higher self‑perception of knowledge gains and task completion satisfaction. In addition, thisstudy provides the results of using ERP systems as a tool for financial education.

scholarly journals Evaluating ERP System Merging Success In Chemical Companies: System Quality, Information Quality, And Service Quality

2020 ◽  
Vol 10 (1) ◽  
pp. 282-293
Author(s):  
Ford Lumban Gaol ◽  
Intan Puryasana ◽  
Tokuro Matsuo
Keyword(s):  
Service Quality ◽  
Enterprise Resource Planning ◽  
Information Quality ◽  
Resource Planning ◽  
System Quality ◽  
Erp System ◽  
Implementation Team ◽  
Chemical Company ◽  
Chemical Companies ◽  
It Application

AbstractThis study is aimed to analyze success of the Enterprise Resource Planning (ERP) System Merging in Chemical Company Singapore that acquired two companies. The success component of ERP system success is using DeLone and McLean success model with qualitative method. The research methodology used detail interview with project implementation team, ERP consultants (8 informants) to get more detail from ERP system merging with information and collected supporting data from the ERP system itself. The result shows that ERP System Merging succeed to increase the system quality of Chemical Company which acquired two companies into one ERP system. It was depicted by the increment of easiness on using the system. The information much more integrated and accurate after the ERP system merging. Meanwhile service quality was increased because of all incidents now monitored in one efficient log system and handled by experienced IT application support team.

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