Integrated Management Cybernetics as a Foundation for Organizational Resilience

2021 ◽  
Vol 66 (3) ◽  
pp. 219-229
Author(s):  
Pieter Buys ◽  

The 4th Industrial Revolution introduced a highly automated and connected business environment. Nevertheless, many organizations are reeling in the wake of the speed and severity of the COVID-19 pandemic's impact, catching many unawares, and placing their sustainability in question. Given the connectedness promulgated by the 4th Industrial Revolution, one might expect organizational resilience to be a given - only time will tell whether this was the case. This article considers the concept of cybernetics as contributing to systems-thinking, which may enable resilience strategies to come to fruition. Cybernetics is a goal-driven approach in which constant feedback is analyzed and applied in correcting the current course. We reflect on the roots and principles of the cybernetic concept, developing it into a management cybernetics concept. We take a non-technological approach in acknowledging organizations as systems. Management theories such as stakeholder and stewardship theories are systems components that can play a crucial role in effectively communicating management information within the cybernetic loop. We conclude that an integrative and cooperative relationship with legitimate stakeholders can play an essential role in an organization's preparedness. Key terms: Business performance; management cybernetics; organizational sustainability; organizational resilience, turbulent events

2021 ◽  
Vol 13 (17) ◽  
pp. 9619
Author(s):  
Natasa Djalic ◽  
Milan Nikolic ◽  
Mihalj Bakator ◽  
Zivko Erceg

The necessity for sustainable development, the coronavirus pandemic, and conducting business within the frameworks of the fourth industrial revolution—Industry 4.0 create a challenging environment where enterprises have difficulties to achieve and maintain competitiveness. Information is becoming a core construct when it comes to conducting business in the modern, globalized business environment. In this paper, the influence of information systems (IS) on sustainable business performance and competitiveness is analyzed. Additionally, the influence of human resource management (HRM) and decision making (DM) on sustainable business performance and competitiveness, as two crucial constructs in the new paradigm of conducting business, are addressed. The relations are discussed from the aspect of sustainable development and future post-pandemic business trends. The main goal is to determine the relations between the noted constructs in a transitional setting. In sum, 184 manufacturing enterprises from Republika Srpska were surveyed via a structured survey, where the focus was on quantifying and modeling the influence of IS, HRM, and DM on sustainable business performance. The results indicate that IS, HRM, DM can affect business performance in a transitional economic setting. This approach is novel, as the existing body of literature does not address all the noted influencing factors on sustainable business performance and competitiveness in a transition economy. Hence, this paper significantly contributes to the existing body of literature and provides a solid basis for future research in this domain.


Author(s):  
Adriana Dutescu ◽  
Irina Bogdana Pugna ◽  
Georgiana Oana Stanila

Abstract This paper investigates the challenges raised by the “datafication” of the business environment in the area of performance management. Big Data and its powerful analytics are now essential elements of the business landscape, and the mindset of managers and decision-makers has a crucial impact on how the opportunities offered by these new technologies can be capitalised. Our focus is on how and to what extent business performance management models need to be reviewed and reframed in this era of Big Data. We propose a model, called Balanced ScoreCard System Thinking, that may insure an integrative, highly dynamic and agile construction. This “top-down-bottom-up” approach assess the way in which every segment of the Balance Score Card is affected by Big Data and Business Analytics. These findings may enable business leaders to develop a more agile and forward-looking approach to performance management, which is only made possible through these new technologies of data analytics.


2012 ◽  
pp. 39-43
Author(s):  
Janusz Nesterak ◽  
Bernard Ziębicki

Zarządzanie przedsiębiorstwem we współczesnych warunkach wymaga stosowania zaawansowanych systemów umożliwiających gromadzenie i przetwarzanie informacji do postaci użytecznej w podejmowaniu decyzji zarządczych. Możliwości takie stwarzają systemy klasy Business Intelligence. Systemy te obecnie są już szeroko stosowane w krajowych przedsiębiorstwach. Ostatnio coraz popularniejsze stają się systemy określane mianem Business Performance Management, które są traktowane jako kolejna generacja Business Intelligence. Istota systemów Business Performance Management dotychczas nie była szeroko prezentowane w literaturze krajowej. Część badaczy zajmujących się tą tematyką traktuje wymienione kategorie systemów jako tożsame. W artykule przedstawiono istotę systemów Business Performance Management oraz omówiono różnice pomiędzy tą kategorią rozwiązań i systemami Business Intelligence. Omówiono także elementy tworzące systemy Business Performance Management. Przedstawiono również metodykę oraz korzyści stosowania Business Performance Management w przedsiębiorstwach. (abstrakt oryginalny)


2018 ◽  
Vol 6 (1) ◽  
Author(s):  
Amanda Setiorini,MM.

Globalization changes the business environment, which demands change from every business organization involved, to succeed in the new environment. For that purpose, human resource management needs to be directed to the development of human capital, which assumes employees as assets, not costs, for the company. The implication is that management needs to recognize each of its employees in order to maximize their potential and manage it to be a competitive advantage. This is where performance management plays a very important role.


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