Goal-Setting for Knowledge Documentation using Persuasive Systems Design – Selection and Implementation of Design Principles

Different e-commerce applications aim to utilize different techniques and methods to enhance their usability and persuasive design experience. Persuasive design persuades users to use an application. Users also review the applications they use and provide comments based on their experiences. Therefore, this study aims to examine that to what extent the principles of the persuasive systems design (PSD) model have been implemented in a number of e-commerce applications in Saudi Arabia based on user reviews. Users’ reviews have been extracted using Appbot tool. Filtering and categorizing the collected users’ reviews took place before analyzing the data. The filtering and categorization were based on PSD model. The results demonstrate which principles of the PSD model are highly used in the selected applications based on users’ reviews. Tailoring, tunneling, and reductions principles have been reported to be positively utilized and implemented by the selected applications. Moreover, the findings report different users’ reviews on rewards and social supports principles.

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Embedded Disruption: Facilitating Responsible Gambling with Persuasive Systems Design

Persuasive Technology - Lecture Notes in Computer Science ◽

10.1007/978-3-319-07127-5_22 ◽

2014 ◽

pp. 253-265 ◽

Cited By ~ 1

Author(s):

Kristen Warren ◽

Avi Parush ◽

Michael Wohl ◽

Hyoun S. Kim

Keyword(s):

Systems Design ◽

Responsible Gambling ◽

Persuasive Systems Design ◽

Persuasive Systems

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State of the art in persuasive systems design

Journal d'Interaction Personne-Système ◽

10.46298/jips.1296 ◽

2015 ◽

Vol Volume 4, Number 1, Special... (Special Issue...) ◽

Author(s):

Anthony Foulonneau ◽

Gaëlle Calvary ◽

Eric Villain

Keyword(s):

State Of The Art ◽

Systems Design ◽

Grand Challenge ◽

Nouvelles Technologies ◽

Societal Challenges ◽

Persuasive Technologies ◽

International Audience ◽

Persuasive Systems Design ◽

Persuasive Systems ◽

Systems Studies

International audience By their ability to change person's behaviors and attitudes, persuasive technologies appear as promising for overcoming societal challenges. They are based on theories and models from cognitive psychology and social psychology. The earlier works on persuasive technologies, by Fogg, identified many persuasive principles to influence user's behaviors and attitude, and thus useful for building persuasive systems. Studies on persuasive technologies also bring design methods, architectures, persuasive interfaces, and experimentation in numerous domains. The grand challenge is now to adapt persuasion to the complexity and versatility of each individual, thereby maximizing the persuasive effectiveness. We still have to build plastic persuasive technologies. Les technologies persuasives, par leur capacité à agir sur le comportement et les attitudes des individus, sont une piste prometteuse dans de nombreux domaines, comme pour le traitement des grands défis sociétaux (ex : santé, environnement, …) ou le marketing (ex : inciter l’adoption d’un service, …) qui se présentent à nous. Elles s’appuient sur des résultats obtenus en psychologie cognitive et sociale lors des dernières décennies. Les travaux sur la persuasion technologique, initiés par Fogg à la fin des années 90, ont permis d’identifier de nombreux principes de persuasion sur lesquels les nouvelles technologies peuvent s’appuyer pour influencer le comportement de leurs utilisateurs. Ces travaux ont aussi permis de mettre en œuvre des méthodes de conception, des interfaces persuasives et d’expérimenter la persuasion technologique dans des domaines variés. Le plus grand défi reste maintenant d’adapter la persuasion à la complexité et à la variabilité intra-individuelle et interindividuelle, à la versatilité de chaque individu pour optimiser l’efficacité persuasive. Il nous reste à construire des technologies persuasives plastiques.

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Analyzing the Persuasion Context of the Persuasive Systems Design Model with the 3D-RAB Model

Persuasive Technology. Design for Health and Safety - Lecture Notes in Computer Science ◽

10.1007/978-3-642-31037-9_17 ◽

2012 ◽

pp. 193-202 ◽

Cited By ~ 4

Author(s):

Isaac Wiafe ◽

Muna M. Alhammad ◽

Keiichi Nakata ◽

Stephen R. Gulliver

Keyword(s):

Systems Design ◽

Design Model ◽

Persuasive Systems Design ◽

Persuasive Systems

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Aiding Users in Green IS Adoption with Persuasive Systems Design

Urban Science ◽

10.3390/urbansci4040052 ◽

2020 ◽

Vol 4 (4) ◽

pp. 52

Author(s):

Nataliya Shevchuk ◽

Harri Oinas-Kukkonen

Keyword(s):

Behavior Change ◽

Systems Design ◽

Theoretical Background ◽

Green Is ◽

Persuasive Systems Design ◽

Sustainable Behavior ◽

The Individual ◽

Green Information Systems ◽

Persuasive Systems ◽

Adoption Intention

Green information systems (IS) is a research domain that contributes to finding solutions for fostering environmental behavior in individuals, organizations, and communities. So far, researching Green IS for individual users has been less abundant and requires more insight. Users’ engagement with technologies start from adoption. Green IS challenges users to modify their lifestyles in order to achieve sustainable behavior patterns. This article is focused on persuasive Green IS, which have in-built features to convince users to modify their lifestyles and to improve technology adoption intention. In the theoretical background, main concepts, especially sustainable behavior, Green IS, IS adoption, persuasive systems, and persuasive systems design (PSD) model are presented. In this article, we analyzed three studies that focused on individual sustainable behavior change with persuasive Green IS. Overviews of these studies are presented and the studies were analyzed as a whole. The reviewed studies suggest that the PSD model has a high potential for becoming a tool for Green IS enhancement. The key themes identified from the studies bring value to both academics and practitioners, as well as suggest directions for researching the individual behavior change with persuasive Green IS in the future.

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Persuasive Systems Design

Routledge Handbook of Policy Design ◽

10.4324/9781351252928-6 ◽

2018 ◽

pp. 87-105

Author(s):

Harri Oinas-Kukkonen ◽

Marja Harjumaa

Keyword(s):

Systems Design ◽

Persuasive Systems Design ◽

Persuasive Systems

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Web-Based Intervention for Women With Type 1 Diabetes in Pregnancy and Early Motherhood: Critical Analysis of Adherence to Technological Elements and Study Design (Preprint)

10.2196/preprints.9665 ◽

2017 ◽

Author(s):

Marie Berg ◽

Karolina Linden ◽

Annsofie Adolfsson ◽

Carina Sparud Lundin ◽

Agneta Ranerup

Keyword(s):

Randomized Controlled Trial ◽

Study Design ◽

Controlled Trial ◽

Systems Design ◽

Lessons Learned ◽

Health Interventions ◽

Web Based ◽

Randomized Controlled ◽

Persuasive Systems Design ◽

Persuasive Systems

BACKGROUND Numerous Web-based interventions have been implemented to promote health and health-related behaviors in persons with chronic conditions. Using randomized controlled trials to evaluate such interventions creates a range of challenges, which in turn can influence the study outcome. Applying a critical perspective when evaluating Web-based health interventions is important. OBJECTIVE The objective of this study was to critically analyze and discuss the challenges of conducting a Web-based health intervention as a randomized controlled trial. METHOD The MODIAB-Web study was critically examined using an exploratory case study methodology and the framework for analysis offered through the Persuasive Systems Design model. Focus was on technology, study design, and Web-based support usage, with special focus on the forum for peer support. Descriptive statistics and qualitative content analysis were used. RESULTS The persuasive content and technological elements in the design of the randomized controlled trial included all four categories of the Persuasive Systems Design model, but not all design principles were implemented. The study duration was extended to a period of four and a half years. Of 81 active participants in the intervention group, a maximum of 36 women were simultaneously active. User adherence varied greatly with a median of 91 individual log-ins. The forum for peer support was used by 63 participants. Although only about one-third of the participants interacted in the forum, there was a fairly rich exchange of experiences and advice between them. Thus, adherence in terms of social interactions was negatively affected by limited active participation due to prolonged recruitment process and randomization effects. Lessons learned from this critical analysis are that technology and study design matter and might mutually influence each other. In Web-based interventions, the use of design theories enables utilization of the full potential of technology and promotes adherence. The randomization element in a randomized controlled trial design can become a barrier to achieving a critical mass of user interactions in Web-based interventions, especially when social support is included. For extended study periods, the technology used may need to be adapted in line with newly available technical options to avoid the risk of becoming outdated in the user realm, which in turn might jeopardize study validity in terms of randomized controlled trial designs. CONCLUSIONS On the basis of lessons learned in this randomized controlled trial, we give recommendations to consider when designing and evaluating Web-based health interventions.

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Potential Reduction of Symptoms With the Use of Persuasive Systems Design Features in Internet-Based Cognitive Behavioral Therapy Programs for Children and Adolescents With Anxiety: A Realist Synthesis (Preprint)

10.2196/preprints.13807 ◽

2019 ◽

Author(s):

Ashley D Radomski ◽

Lori Wozney ◽

Patrick McGrath ◽

Anna Huguet ◽

Lisa Hartling ◽

...

Keyword(s):

Cognitive Behavioral Therapy ◽

Children And Adolescents ◽

Behavioral Therapy ◽

Systems Design ◽

Anxiety Symptoms ◽

Primary Task ◽

Design Features ◽

Methodological Rigor ◽

Persuasive Systems Design ◽

Persuasive Systems

BACKGROUND Internet-based cognitive behavioral therapy (iCBT) for children and adolescents is a persuasive system that combines 3 major components to therapy—therapeutic content, technological features, and interactions between the user and program—intended to reduce users’ anxiety symptoms. Several reviews report the effectiveness of iCBT; however, iCBT design and delivery components differ widely across programs, which raise important questions about how iCBT effects are produced and can be optimized. OBJECTIVE The objective of this study was to review and synthesize the iCBT literature using a realist approach with a persuasive systems perspective to (1) document the design and delivery components of iCBT and (2) generate hypotheses as to how these components may explain changes in anxiety symptoms after completing iCBT. METHODS A multi-strategy search identified published and gray literature on iCBT for child and adolescent anxiety up until June 2019. Documents that met our prespecified inclusion criteria were appraised for relevance and methodological rigor. Data extraction was guided by the persuasive systems design (PSD) model. The model describes 28 technological design features, organized into 4 categories that help users meet their health goals: primary task support, dialogue support, system credibility support, and social support. We generated initial hypotheses for how PSD (mechanisms) and program delivery (context of use) features were linked to symptom changes (outcomes) across iCBT programs using realist and meta-ethnographic techniques. These hypothesized context-mechanism-outcome configurations were refined during analysis using evidence from the literature to improve their explanatory value. RESULTS A total of 63 documents detailing 15 iCBT programs were included. A total of six iCBT programs were rated high for relevance, and most studies were of moderate-to-high methodological rigor. A total of 11 context-mechanism-outcome configurations (final hypotheses) were generated. Configurations primarily comprised PSD features from the primary task and dialogue support categories. Several key PSD features (eg, self-monitoring, simulation, social role, similarity, social learning, and rehearsal) were consistently reported in programs shown to reduce anxiety; many features were employed simultaneously, suggesting synergy when grouped. We also hypothesized the function of PSD features in generating iCBT impacts. Adjunct support was identified as an important aspect of context that may have complemented certain PSD features in reducing users’ anxiety. CONCLUSIONS This synthesis generated context-mechanism-outcome configurations (hypotheses) about the potential function, combination, and impact of iCBT program components thought to support desired program effects. We suggest that, when delivered with adjunct support, PSD features may contribute to reduced anxiety for child and adolescent users. Formal testing of the 11 configurations is required to confirm their impact on anxiety-based outcomes. From this we encourage a systematic and deliberate approach to iCBT design and evaluation to increase the pool of evidence-based interventions available to prevent and treat children and adolescents with anxiety.

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