scholarly journals PENGARUH SYSTEM QUALITY TERHADAP USER SATISFACTION PADA IMPLEMENTASI SISTEM INFORMASI MANAJEMEN DENGAN PENDEKATAN DeLONE AND McLEAN INFORMATION SYSTEM SUCCESS MODEL (studi empiris pada Universitas Muhammadiyah Ponorogo)

2016 ◽  
Vol 7 (1) ◽  
pp. 74
Author(s):  
Heri Wijayanto
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
System Quality ◽  
Information System Success ◽  
Delone And Mclean ◽  
Success Model ◽  
Information System Success Model ◽  
System Success

scholarly journals Research on the drivers of undergraduates' intention to use university digital libraries: affinity theory as an additional construct of information system success model

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fang Xu ◽  
Jia Tina Du
Keyword(s):  
Information System ◽  
Digital Libraries ◽  
User Satisfaction ◽  
Intention To Use ◽  
System Quality ◽  
Content Type ◽  
Information System Success ◽  
Success Model ◽  
Information System Success Model ◽  
System Success

PurposeThis study aims to examine the factors influencing undergraduates' intention to use university digital libraries by integrating the information system success model and affinity theory.Design/methodology/approachBased on the 265 valid responses gathered through a survey, the structural equation modelling (SEM) technique was employed to test the research model and hypotheses.FindingsThe results indicated that system quality and digital libraries (DLs)' affinity significantly affect undergraduates' user satisfaction. However, information quality and service quality does not. User satisfaction has significant impact on undergraduates' intention to use university digital libraries.Practical implicationsLibrarians and service providers should focus on enhancing the system quality of digital library and DLs' affinity, to improve the undergraduates' user satisfaction, further motivating undergraduates to use university digital libraries.Originality/valueThe information system success model is enriched by affinity as an additional construct.

scholarly journals ANALISIS FAKTOR-FAKTOR PENERIMAAN DAN NIAT KEBERLANJUTAN PENGGUNAAN PORTAL AKADEMIK SIAKAD STMIK AKAKOM MENGGUNAKAN TAM SERTA MODEL DELONE DAN MCLEAN

2018 ◽  
Vol 3 (1) ◽  
pp. 37
Author(s):  
Sur Yanti ◽  
Henry Nugroho
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
Information Quality ◽  
Academic Departments ◽  
Organizational Impact ◽  
System Quality ◽  
Information System Success ◽  
Delone And Mclean ◽  
Information System Success Model

Academic Portal SIAKAD STMIK AKAKOM with address siakad.akakom.ac.id, was built with the aim of improving the quality of performance and services as well as the means of academic interaction between lecturers, students and academic departments based on information technology. Evaluate the success of its application is necessary to always meet its objectives. Based on previous research and basic theory of TAM and DeLone and McLean model hence researcher make model to analyze acceptance factors and intention of sustainability use SIAKAD STMIK AKAKOM. Analyzer used is PLS 3.0. TAM describes the behavioral factors of computer users based on the beliefs, attitudes, intention, and user behaviour relationship. The DeLone and McLean model is an information system success model with three parts of the instrument, the first used to measure the technical success of the system quality, the two measures of semantic success ie the quality of information, and the three measures of effective information system is use, user satisfaction, individual impact and organizational impact. The results of empirical research indicate variable of Information Quality and System Quality that affect the User Satisfaction  towards SIAKAD STMIK AKAKOM, while the sustainability intention using SIAKAD STMIK AKAKOM determined by User Satisfaction variable.

scholarly journals Level of Use and Satisfaction of E-Commerce Customers in Covid-19 Pandemic Period: An Information System Success Model (ISSM) Approach

2020 ◽  
Vol 5 (2) ◽  
pp. 261-270
Author(s):  
Puspo Dewi Dirgantari ◽  
Yusuf Murtadlo Hidayat ◽  
Mohd Halim Mahphoth ◽  
Rury Nugraheni
Keyword(s):  
Information System ◽  
Service Quality ◽  
Information Quality ◽  
Quality Information ◽  
System Quality ◽  
Information System Success ◽  
Success Model ◽  
Level Of Use ◽  
Information System Success Model ◽  
System Success

Pandemic outbreaks of COVID-19 have made customers take drastic steps to help world governments to prevent further spread, one of which is by social distancing. This policy made buying and selling online a convenient option to fulfill the needs for goods and/or services. The purpose of this study was to determine the level of use and satisfaction of e-commerce customers in the COVID-19 pandemic period with the information system success model (ISSM) approach that was formed through system quality, information quality, and service quality. The research method used a quantitative approach by distributing questionnaires to respondents of 206 e-commerce costumers. Data analysis used Structural Equation Modeling (SEM) where the results confirm that system quality, information quality, service quality, affected the level of use and user satisfaction of e-commerce customers. E-commerce companies are recommended to maintain, even improve system quality and information quality because information that is less interesting, less relevant, and difficult to understand results in low information quality, which in turn, can reduce the level of use and customer satisfaction.

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