scholarly journals Influence of perceived risk & perceived benefit in indoor swimming pool on emotional responses, class attitude and word-of-mouth intention

2019 ◽  
Vol 30 (4) ◽  
pp. 760-774
Author(s):  
Sok-Rok Song ◽  
정정희
Keyword(s):  
Perceived Risk ◽  
Word Of Mouth ◽  
Emotional Responses ◽  
Swimming Pool ◽  
Perceived Benefit ◽  
Indoor Swimming Pool

scholarly journals Experimental Measurements of the Water Evaporation Rate of a Physical Model

2017 ◽  
Vol 25 (1) ◽  
pp. 19-23 ◽  
Author(s):  
Róbert Turza ◽  
Belo B. Füri
Keyword(s):  
Energy Demand ◽  
Evaporation Rate ◽  
High Water ◽  
Hvac Systems ◽  
Swimming Pool ◽  
Water Evaporation ◽  
Specific Enthalpy ◽  
High Water Content ◽  
Indoor Environments ◽  
Indoor Swimming Pool

Abstract As the number of indoor swimming pools and wellness centers are currently growing, it is necessary to concentrate on the parameters of indoor environments. These parameters are necessary for the design of the HVAC systems that operate these premises. In indoor swimming-pool facilities, the energy demand is large due to ventilation losses from exhaust air. Since water evaporates from a pool’s surface, exhaust air has a high water content and specific enthalpy. In this paper the results of the water evaporation rate measured from swimming pool surfaces at higher thermal water temperatures are described.

scholarly journals An outbreak of invasive meningococcal disease probably associated with an indoor swimming pool

1998 ◽  
Vol 4 (6) ◽  
pp. 349-350 ◽  
Author(s):  
Neus Camps ◽  
Nuria Follia ◽  
Sonsoles Berrón ◽  
Laura De La Fuente ◽  
Julio A. Vázquez
Keyword(s):  
Meningococcal Disease ◽  
Swimming Pool ◽  
Invasive Meningococcal Disease ◽  
Indoor Swimming Pool

The Role of the Electronic Word-of-Mouth in the Hotel Industry

2020 ◽  
pp. 217-239
Author(s):  
Linda Gabbianelli ◽  
Tonino Pencarelli
Keyword(s):  
Information Exchange ◽  
Perceived Risk ◽  
Word Of Mouth ◽  
Online Reviews ◽  
Electronic Word Of Mouth ◽  
Managerial Behavior ◽  
Online Questionnaire ◽  
Digital Platforms ◽  
Tourism Product ◽  
Hotel Performance

In the digital age, electronic word-of-mouth plays a role extremely important for the hospitality industry. Due to the intangibility of the tourism product, travelers need to seek information in order to reduce the perceived risk. They usually compare different options and search for accurate and reliable information to make choices, such as user-generated contents. Moreover, tourists pay much more attention to digital platforms that foster interaction and information exchange between users. This study aims to investigate, through an online questionnaire, the managerial behavior of 103 hotels of the province of Rimini towards the electronic word-of-mouth phenomenon. The findings highlight the proactive attitude of hotels towards the phenomenon, to increase the booking and to improve the service quality. The study conducted provides hints of originality because it filled some gaps emerging in the literature regarding the dealing with responses, the stimulation of generating comments, and the impact of online reviews on hotel performance.

Electronic Word-of-Mouth in the Service Industry

2020 ◽  
pp. 179-197
Author(s):  
Matteo De Angelis ◽  
Roberto Florio ◽  
Cesare Amatulli
Keyword(s):  
Perceived Risk ◽  
Word Of Mouth ◽  
Service Industry ◽  
Sharing Economy ◽  
Electronic Word Of Mouth ◽  
Purchasing Decisions ◽  
Communication Tools ◽  
Digital Revolution ◽  
The Empirical Analysis ◽  
Other Consumers

Word-of-mouth is today considered among the most effective marketing communication tools. Indeed, consumers trust more their friends or other consumers than companies, advertisements, and brands. Moreover, due to the digital revolution, the electronic word-of-mouth plays a central role in consumers' purchasing decisions. In particular, electronic word-of-mouth may be central in the context of services, where the perceived risk of the intangible offering triggers consumers' need to find preliminary support from other consumers. This chapter focuses on comments and reviews regarding tourist products and other services shared by customers on different types of online platforms. The empirical analysis sheds light on the role that key motivational drivers, such as customer satisfaction, altruism, and self-esteem, may have in affecting consumers' decision to share comments about traditional versus sharing economy businesses. Findings demonstrate that the observed motivational drivers significantly and differently affect consumers' decision to engage in electronic word-of-mouth.

The Affective Domain of E-Commerce

2021 ◽  
pp. 19-39
Author(s):  
Vildan Ateş
Keyword(s):  
Perceived Control ◽  
Perceived Risk ◽  
Online Shopping ◽  
Affective Domain ◽  
Customer Perceptions ◽  
Long Run ◽  
Perceived Benefit ◽  
Perceived Security ◽  
Customer Services ◽  
Customer Trust

The purpose of this chapter is to examine customer perceptions in the affective domain that directly or indirectly influence the shopping process and purchasing decision between the online customer and online shopping sites. This chapter investigates the effects of nine different perceptions as perceived benefit, perceived control, perceived customer services, perceived customization, perceived risk, perceived security, perceived self-efficiency, perceived privacy, and perceived value on the trust, satisfaction, and loyalty of online customers. Revealing the effects of these relationships on online customer trust, satisfaction and loyalty is important for online shopping sites to maintain their existence in the long-run, be able to compete with others, and increase their profitability.

The role of personalization on continuance intention in food service mobile apps

2019 ◽  
Vol 31 (2) ◽  
pp. 734-752 ◽  
Author(s):  
Jee-Won Kang ◽  
Young Namkung
Keyword(s):  
Perceived Risk ◽  
Mobile Apps ◽  
Perceived Value ◽  
Food Service ◽  
Ease Of Use ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
Perceived Benefit ◽  
Privacy Calculus

PurposeThis paper aims to examine consumers’ behaviors toward personalized services offered by branded mobile apps in the food service industry by applying privacy calculus theory and technology acceptance model (TAM). Further, this research identified the moderating role of technology anxiety.Design/methodology/approachAn online survey was carried out to investigate the role of personalization on continuance intention toward branded mobile apps. In total, 348 valid responses were analyzed to test hypotheses using structural equation modeling.FindingsThe results show that personalization had significantly affected perceived benefit, perceived risk and perceived ease of use. Perceived benefit had positive effects on perceived value of disclosure, but perceived risk did not affect perceived value of disclosure. Perceived value of disclosure and perceived ease of use were linked to trust. Trust, in turn, positively affected intentions to use mobile apps. With regard to the moderating effect of technology anxiety, it had a significant moderating impact on the relationship between personalization and perceived risk. However, it did not moderate the relationship between personalization and perceived benefit.Practical implicationsThe findings of this study could provide useful theoretical and practical implications related to the successful implementation of mobile marketing.Originality/valueThis study proposes the integrated model of privacy calculus theory and the TAM for deeper understanding of the customers’ responses toward personalization of branded mobile apps.

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