Contribution of Supplier Relationship Management to Firm Performance

2020 ◽  
Vol 36 (5E) ◽  
Author(s):  
Le Thi Tu Anh ◽  
Nguyen Thu Ha
Keyword(s):  
Descriptive Analysis ◽  
Relationship Management ◽  
Operational Performance ◽  
Supplier Relationship Management ◽  
Management Effectiveness ◽  
Measurement Scales ◽  
Manufacturing Plants ◽  
The Impact ◽  
Improve Supply Chain ◽  
Supplier Relationship

Supplier relationship management plays a crucial role in the firm’s development and success. This paper examines the impact of supplier relationship management on the operational performance of firms. The data was collected from 304 manufacturing plants in 4 Asian countries in the period 2013-2015. The results of statistical descriptive analysis, correlation analysis, and regression analysis indicate that supplier relationship management has a positive relationship with operational performance. The study also proposes some suggestions for researchers and managers in developing and applying measurement scales of supplier relationship management to improve supply chain management effectiveness.

scholarly journals Improving sustainability performance through supplier relationship management in the tobacco industry

2020 ◽  
Vol 25 (4) ◽  
pp. 413-426 ◽  
Author(s):  
Ayotunde Adesanya ◽  
Biao Yang ◽  
Farok Wanes Bin Iqdara ◽  
Ying Yang
Keyword(s):  
Tobacco Industry ◽  
Single Case ◽  
Relationship Management ◽  
Single Case Study ◽  
Supplier Relationship Management ◽  
Content Type ◽  
Sustainability Performance ◽  
The Impact ◽  
Supplier Relationship

Purpose The purpose of this study is to explore how tobacco manufacturing companies can improve their sustainability performance via effective supplier relationship management (SRM). Design/methodology/approach This study has adopted a single case study of an international tobacco company. The primary data involved semi-structured interviews with participants from the case company who are familiar with sustainable SRM in the tobacco industry and are engaging in various techniques to improve sustainability performance. Findings The drivers for sustainable SRM commonly identified in literature are observable within the case company. There is also clear evidence of integrating sustainability in its SRM processes. However, the perception of sustainability as a requirement to meet stringent regulations limits its scope and drive in pursuing sustainable SRM. It has also limited supplier sustainability evaluation and performance metrics. Furthermore, the findings of this paper reinforce the importance of a procurement team’s ability to work with other functional teams in implementing sustainable SRM. The findings also contribute to the emerging literature on the impact of sustainability on supplier segmentation and multi-tier supplier management. Research limitations/implications This study provides insight into the varying SRM methods used in the tobacco industry to ensure compliance and improve sustainability performance. However, further research is required to explore the generalisability of the findings of this study derived from a single case study. Originality/value The tobacco industry is an under-researched industry, particularly in terms of sustainable operations and supply chain management practices. The findings of this study seem to be relevant to those comparable industries with stringent regulations as well.

scholarly journals The importance of key supplier relationship management in supply chains

2016 ◽  
Vol 44 (2) ◽  
pp. 109-123 ◽  
Author(s):  
Christoph Teller ◽  
Herbert Kotzab ◽  
David B. Grant ◽  
Christina Holweg
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Structural Equation ◽  
Business Processes ◽  
Relationship Management ◽  
Supplier Relationship Management ◽  
Content Type ◽  
Internal Resources ◽  
The Impact ◽  
Supplier Relationship

Purpose – The purpose of this paper is to investigate the impact of key supplier relationship management (KSRM) – understood as an aggregated supply chain management (SCM) process in the upstream direction – on the overall level of the execution of SCM within organizations. Design/methodology/approach – A conceptual model is developed from a theoretical framework and proposes the capability to do KSRM as a mediator between internal and external SCM resources and SCM execution. A survey of 174 managers representing different supply chain stages is used to test the model through variance-based structural equation modelling. Findings – The findings reveal that external SCM resources directly affect the capability to do KSRM. Nevertheless, internal resources show a considerable indirect impact through external resources and can thus be considered an indirect determinant. The capability to do KSRM in turn impacts upon the level of SCM execution, measured in terms of the integration of business processes, directly and substantially, as well as mediating the effect between SCM resources and the level of SCM execution. Originality/value – The main contribution of this paper is to empirically demonstrate the potential of KSRM for enhancing the level of SCM execution within organizations and consequently the level of integration in supply chains, leading to higher customer and shareholder value.

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