The impact of knowledge management capabilities and supplier relationship management on corporate performance

2014 ◽  
Vol 154 ◽  
pp. 39-47 ◽  
Author(s):  
Shu-Mei Tseng
Keyword(s):  
Knowledge Management ◽  
Corporate Performance ◽  
Relationship Management ◽  
Supplier Relationship Management ◽  
Knowledge Management Capabilities ◽  
Management Capabilities ◽  
The Impact ◽  
Supplier Relationship

scholarly journals Knowledge Management Capabilities and Its Impact on Product Innovation in SME’s

2016 ◽  
Vol 9 (6) ◽  
pp. 76 ◽  
Author(s):  
Mahmoud Saleh Malkawi ◽  
As'ad H. Abu Rumman
Keyword(s):  
Knowledge Management ◽  
Product Innovation ◽  
Small And Medium Enterprises ◽  
Medium Size ◽  
Six Dimensions ◽  
Medium Enterprises ◽  
Knowledge Management Capabilities ◽  
Management Capabilities ◽  
The Impact ◽  
The Relationship

<p><strong>Purpose</strong>–This study aims to explore the impact of Knowledge Management Capabilities (KMC), captured by six dimensions, on product innovation in Information Technology (IT) Small and Medium Enterprises (SMEs).</p><p><strong>Design/methodology/approach</strong>– Survey data were collected from 300 managers in (45) IT SMEs located in Jordan. SPSS was employed to analyze the data.</p><p><strong>Findings</strong>–Two key findings emerged: first, among the six dimensions of KMC, only acquisition, sharing, application, and protection were found to be positively associated with products innovation, whereas knowledge creation and storing were not. Second, no significant differences were identified in employees' answers due to company size.</p><p><strong>Research limitations/implications</strong> – This study was restricted to small and medium size enterprises, and therefore, the findings of this study may not be generalized to large enterprises. Additionally, this study was confined to the Jordanian IT sector only, thus, the findings need to be interpreted with cautious as they may not be generalized to other sectors.</p><p><strong>Originality/value</strong> – this study advances our understanding of the nature of the relationship between knowledge and innovation.</p>

Unleashing the dynamics of triple-A capabilities: a dynamic ambidexterity view

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jie Yang
Keyword(s):  
Knowledge Management ◽  
Manufacturing Industry ◽  
Performance Outcomes ◽  
Content Type ◽  
Knowledge Based ◽  
The Usa ◽  
Knowledge Management Capabilities ◽  
Knowledge Exploration ◽  
Management Capabilities ◽  
The Impact

PurposeThis study examines the impact of knowledge management capabilities on agility, adaptability and alignment (triple-A), drawing upon the nexus of the knowledge-based view and dynamic ambidexterity in the context of manufacturing industry in the USA. It also assesses the performance outcomes of triple-A capabilities in terms of operational and relational performance.Design/methodology/approachPath analysis was performed in this empirical study in the manufacturing industry.FindingsThe results show that knowledge management capabilities are conducive to the development of triple-A capabilities, which in turn lead to the improvement of operational and relational performance.Originality/valueThis study is grounded in the marriage of the knowledge-based view and dynamic ambidexterity to assess the combinative impact of knowledge management capabilities of knowledge acquisition and sharing through absorptive and desorptive capacities on agility and adaptability through knowledge exploration and alignment by knowledge exploitation in the pursuit of triple-A capabilities. This study unentangles the linkage between knowledge management capabilities and triple-As by theorizing the connection between absorptive/desorptive capacity and exploration/exploitation in terms of responsive and efficient supply chain respectively.

scholarly journals Improving sustainability performance through supplier relationship management in the tobacco industry

2020 ◽  
Vol 25 (4) ◽  
pp. 413-426 ◽  
Author(s):  
Ayotunde Adesanya ◽  
Biao Yang ◽  
Farok Wanes Bin Iqdara ◽  
Ying Yang
Keyword(s):  
Tobacco Industry ◽  
Single Case ◽  
Relationship Management ◽  
Single Case Study ◽  
Supplier Relationship Management ◽  
Content Type ◽  
Sustainability Performance ◽  
The Impact ◽  
Supplier Relationship

Purpose The purpose of this study is to explore how tobacco manufacturing companies can improve their sustainability performance via effective supplier relationship management (SRM). Design/methodology/approach This study has adopted a single case study of an international tobacco company. The primary data involved semi-structured interviews with participants from the case company who are familiar with sustainable SRM in the tobacco industry and are engaging in various techniques to improve sustainability performance. Findings The drivers for sustainable SRM commonly identified in literature are observable within the case company. There is also clear evidence of integrating sustainability in its SRM processes. However, the perception of sustainability as a requirement to meet stringent regulations limits its scope and drive in pursuing sustainable SRM. It has also limited supplier sustainability evaluation and performance metrics. Furthermore, the findings of this paper reinforce the importance of a procurement team’s ability to work with other functional teams in implementing sustainable SRM. The findings also contribute to the emerging literature on the impact of sustainability on supplier segmentation and multi-tier supplier management. Research limitations/implications This study provides insight into the varying SRM methods used in the tobacco industry to ensure compliance and improve sustainability performance. However, further research is required to explore the generalisability of the findings of this study derived from a single case study. Originality/value The tobacco industry is an under-researched industry, particularly in terms of sustainable operations and supply chain management practices. The findings of this study seem to be relevant to those comparable industries with stringent regulations as well.

scholarly journals The importance of key supplier relationship management in supply chains

2016 ◽  
Vol 44 (2) ◽  
pp. 109-123 ◽  
Author(s):  
Christoph Teller ◽  
Herbert Kotzab ◽  
David B. Grant ◽  
Christina Holweg
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Structural Equation ◽  
Business Processes ◽  
Relationship Management ◽  
Supplier Relationship Management ◽  
Content Type ◽  
Internal Resources ◽  
The Impact ◽  
Supplier Relationship

Purpose – The purpose of this paper is to investigate the impact of key supplier relationship management (KSRM) – understood as an aggregated supply chain management (SCM) process in the upstream direction – on the overall level of the execution of SCM within organizations. Design/methodology/approach – A conceptual model is developed from a theoretical framework and proposes the capability to do KSRM as a mediator between internal and external SCM resources and SCM execution. A survey of 174 managers representing different supply chain stages is used to test the model through variance-based structural equation modelling. Findings – The findings reveal that external SCM resources directly affect the capability to do KSRM. Nevertheless, internal resources show a considerable indirect impact through external resources and can thus be considered an indirect determinant. The capability to do KSRM in turn impacts upon the level of SCM execution, measured in terms of the integration of business processes, directly and substantially, as well as mediating the effect between SCM resources and the level of SCM execution. Originality/value – The main contribution of this paper is to empirically demonstrate the potential of KSRM for enhancing the level of SCM execution within organizations and consequently the level of integration in supply chains, leading to higher customer and shareholder value.

Internal and external antecedents of open innovation adoption in IT organisations: insights from an emerging market

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sabeen Hussain Bhatti ◽  
Gabriele Santoro ◽  
Aisha Sarwar ◽  
Anna Claudia Pellicelli
Keyword(s):  
Social Media ◽  
Knowledge Management ◽  
Open Innovation ◽  
Media Use ◽  
Social Media Use ◽  
Content Type ◽  
Media Technologies ◽  
Knowledge Management Capabilities ◽  
Management Capabilities ◽  
The Impact

Purpose This study aims to propose and test a theoretical model exploring the impact of internal and external factors of social media use by IT organisations on open innovation (OI) adoption with the mediating effect of knowledge management capabilities. Design/methodology/approach Data were collected from 200 IT firms and partial least squares structural equation modelling was used to analyse the data of this study and to test the research hypotheses. Findings The results revealed that both customer involvement in social media and top management support (TMS) for social media had a significant impact on OI adoption. However, only the relationship between TMS for social media usage and OI link was mediated by knowledge management capability. Practical implications This study stresses the importance of social media policy development for business managers to create an interactive platform for their customers to participate in the activities of the firm. Moreover, the results suggest that for developing open knowledge management capabilities, leaders must focus on and support the use of social media technologies by the firms. Originality/value Social media technologies have taken the world by storm. Organisations and individuals are influenced by the knowledge available on Web 2.0 platforms. Most of the current research has focussed on the impact of social media use on OI in developed countries, but developing nations on the Asian continent have been left out of this discussion. Moreover, while most studies have focussed on the OI outcomes, less efforts have been directed towards understanding and exploring the OI antecedents.

Contribution of Supplier Relationship Management to Firm Performance

2020 ◽  
Vol 36 (5E) ◽  
Author(s):  
Le Thi Tu Anh ◽  
Nguyen Thu Ha
Keyword(s):  
Descriptive Analysis ◽  
Relationship Management ◽  
Operational Performance ◽  
Supplier Relationship Management ◽  
Management Effectiveness ◽  
Measurement Scales ◽  
Manufacturing Plants ◽  
The Impact ◽  
Improve Supply Chain ◽  
Supplier Relationship

Supplier relationship management plays a crucial role in the firm’s development and success. This paper examines the impact of supplier relationship management on the operational performance of firms. The data was collected from 304 manufacturing plants in 4 Asian countries in the period 2013-2015. The results of statistical descriptive analysis, correlation analysis, and regression analysis indicate that supplier relationship management has a positive relationship with operational performance. The study also proposes some suggestions for researchers and managers in developing and applying measurement scales of supplier relationship management to improve supply chain management effectiveness.

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