scholarly journals Job Satisfaction as a Mediator between Transformational Leadership and Organizational Citizenship Behaviours

2021 ◽  
Author(s):  
Alaa S Jameel

Organizational Citizenship Behaviors (OCBs) involves voluntary activities which do not form part of the organizational roles of workers and do not explicitly take into account the formal organizational compensation structure even though they improve the organization's general efficiency. To create a safer working environment and enhance job efficiency, education institutions must embrace and promote the OCBs. When workforce demonstrates OCBs actions, and they will increase their level of engagement and improve the performance of institutions. Such organizations would now be able to fulfil their objectives and better serve society. The purpose of the study to examine the impact of Transformational Leadership (TL) on organizational citizenship behaviours (OCBs), as well as the mediating role of job satisfaction (JS) in the Iraqi primary schools. Data collected from 172 teachers in some selected schools in Al Anbar Governorate through questioners and the data analysed by Smart PLS 3.2.9. The results indicated that Transformational leadership impacted teachers OCBs positively. Furthermore, Job satisfaction positively impacted OCBs and mediated between TL and OCBs. Implications the study emphasizes the importance of teachers OCBs and recommends that schools should encourage their mangers and administrative to exhibit more TL (Motivational, stimulating and creative actions). This study demonstrates the degree to which the internal motives of Teachers, particularly their Job satisfaction, lead to extra roles and affect OCBs-leaders from developing country prospects.

2019 ◽  
Author(s):  
Shuja Iqbal ◽  
HongYun Tian ◽  
Shamim Akhtar ◽  
Sikandar Ali Qalati

BACKGROUND Employee retention has been studied by researchers in relation to many factors. Cost of losing talented employees in much higher than recruiting and training the new ones. Past studies have shown abundant research and importance of chosen variables in different relationships. This study is unique in terms of studying the mediating role of organizational citizenship behavior and moderating role of communication in the selected model. OBJECTIVE This study investigates the impact of transformational leadership on employee retention in SMEs. Furthermore, this study examines the mediating role of organizational citizenship behavior and the moderating role of communication. METHODS Based on random sampling, 505 employees from SMEs were selected to response the constructed questionnaire. Smart PLS structured equation model (PLS-SEM) was used to estimate the various relationships. RESULTS The findings of the study reveal that there is a positive and significant relationship in transformational leadership and organizational citizenship behavior. Similarly, this study found positive and significant relationship in organizational citizenship behavior and employee retention. In addition, organizational citizenship behavior had a positive mediating effect on the relationship between transformational leadership and employee retention. Furthermore, communication positively moderates transformational leadership, organizational citizenship employee retention relationships. CONCLUSIONS This study examines the mediation of organizational citizenship behavior and the moderation of communication which have been less studied in the literature. Findings revealed that transformational leadership and communication plays a significant role in relation of organizational citizenship behavior and employee retention. As such, management of SMEs need to pay particular attention to these variables, to retain employees for enhanced productivity and organizational growth.


2019 ◽  
Vol 6 (2) ◽  
pp. 18-50
Author(s):  
Contributing Authors ◽  
Kanza Tariq Khan ◽  
Shaista Jabeen

This research is aimed to investigate the effects of workplace diversity on organizational citizenship behavior with the mediating role of inclusion. Today the problems faced by the organization’s executives are to develop a culture that gives value to differences and enhances the efficiency of the entire workforce. Employees of the IT sector of Lahore are selected as respondents and the data is collected through an adapted questionnaire. The sample size is 368 and convenience sampling is used. Regression analysis is applied to evaluate the data through SPSS software. Findings show that workforce diversity decreases organizational citizenship behavior but this relationship can be modified by applying the mediating role of inclusion. Results will help out the decision-making authorities to understand how effective workplace diversity management influences the employee’s citizenship behaviors.


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