“They’re very passionate about making sure that women stay healthy”: Women’s experiences participating in a community paramedicine program
Community paramedicine programs (i.e., physician-directed preventive care by emergency medical services personnel embedded in communities) offer a novel approach to community-based health care. Project Swaddle, a community paramedicine program for mothers and their infants, seeks to address (directly or through warm referrals) the physical, mental, social, and economic needs of its participants. The objective of this process evaluation was to describe women’s experiences in Project Swaddle. By understanding their experiences, our work begins to build the foundation for similar programs and future examinations of the efficacy and effectiveness of these approaches. We completed 21 interviews with women living in Indiana (July 2019 - February 2020) who were currently participating in or had graduated from Project Swaddle. Interviews were audio-recorded, transcribed, and analyzed using a six-phase approach to thematic analysis. Four emerging themes resulted: 1) Program enrollment was influenced by the community paramedics’ experience and connections; 2) Participating women view the community paramedics as a trusted provider who supplied necessary health information and support; 3) In their role as physician extenders, the community paramedics enhanced patient care through communication with other providers; 4) The program and its community paramedics connected participants to outside resources, which aimed to support their holistic health and wellbeing. The results of our process evaluation suggest Project Swaddle is a promising approach to improving the health and wellbeing of women and infants. Future outcome and impact evaluations are necessary to quantify the effect of Project Swaddle on its participants.