Knowledge Management in India : A Case Study of an Indian Bank

Knowledge Management is among one of the buzzwords prevailing in the management circles. It is seen as a tool which can create a strategic impact. Theoretically knowledge management is seen to have the potential to influence many spheres of an organization. It is available in a variety of forms and to a large extent the hidden tacit knowledge can be codified and made explicit. It is believed that by sharing of knowledge, the organization will benefit in the long run. However the success of knowledge management lies in the role played by the organization, the developers and the users themselves. This paper makes an exploratory study about Knowledge Management in practice at ICICI (India) and tries to identify the critical success factors of Knowledge Management. A small survey was done among 31 employees of ICICI and based on their responses a factor analysis was carried out. This resulted in identification of the critical success factors. A personal observation of the system at work also makes attempt to understand whether Knowledge Management can fulfill some of the needs of the technical and professional workforce.Key words: Knowledge Management, India, ICICI, initiating, implementing, iacit, explicitThe Journal of Nepalese Business Studies Vol. V, No. 1, 2008, December Page: 37-49

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Evaluation of the critical success factors in the implementation of knowledge management using fuzzy ANP and fuzzy DEMATEL techniques. A case study of the Tehran fire department

Zeszyty Naukowe Politechniki Poznańskiej Organizacja i Zarządzanie ◽

10.21008/j.0239-9415.2017.075.01 ◽

2017 ◽

pp. 7-24

Author(s):

Mahtab Afsari ◽

Hesam Vasigh

Keyword(s):

Knowledge Management ◽

Critical Success Factors ◽

Success Factors ◽

Fire Department ◽

Fuzzy Dematel ◽

Fuzzy Anp ◽

Critical Success

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Identification and Prioritization of Critical Success Factors in Implementation of Knowledge Management Case study: Power Distribution Company of Kurdistan Province

Mediterranean Journal of Social Sciences ◽

10.5901/mjss.2016.v7n51p135 ◽

2016 ◽

Author(s):

Ruhollah Tavallaei ◽

Rozbeh Fadaei

Keyword(s):

Knowledge Management ◽

Power Distribution ◽

Critical Success Factors ◽

Success Factors ◽

Critical Success ◽

Distribution Company ◽

Study Power ◽

Management Case Study

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Case Study of Critical Success Factors Affecting Knowledge Management in Small- and Medium-Sized Enterprises in Developing State: Steel Sector

Lecture Notes in Mechanical Engineering - Advances in Industrial and Production Engineering ◽

10.1007/978-981-13-6412-9_76 ◽

2019 ◽

pp. 825-831 ◽

Cited By ~ 2

Author(s):

Agrawal Animesh ◽

Suraj Kumar Mukti

Keyword(s):

Knowledge Management ◽

Critical Success Factors ◽

Success Factors ◽

Factors Affecting ◽

Critical Success ◽

Steel Sector

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Critical success factors when going global: Agribusiness co-operative growth

Proceedings of the New Zealand Grassland Association ◽

10.33584/jnzg.2013.75.2923 ◽

2013 ◽

pp. 55-60 ◽

Cited By ~ 1

Author(s):

T.O.R. Macdonald ◽

J.S. Rowarth

Keyword(s):

Value Chain ◽

Critical Success Factors ◽

Success Factors ◽

Significant Risk ◽

Growth Strategy ◽

Customer Relationships ◽

Dairy Goat ◽

Critical Success ◽

Long Run

Agricultural co-operatives make a significant contribution to New Zealand's economy, but "going global" involves the realities of conducting business at an international scale with potential for significant risk exposure in both the short and long run. This paper provides a case study analysis detailing the critical success factors for agribusiness co-operatives growing internationally. The paper studies the strategies of three New Zealand agri-co-operatives with international business ventures (Ravensdown, the Dairy Goat Co-operative, and Fonterra). The case data suggests international success is a factor of sufficient access to capital, strong customer relationships, value chain management and maintaining control through competitive advantage. Keywords: Case study, co-operative, critical success factors, international growth, strategy

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