EUROPEAN BUSINESS EXCELLENCE MODEL ON SUSTAINABLE DEVELOPMENT

Author(s):  
Vesna Miladinović ◽  
◽  
Katarina Lazović ◽  
Author(s):  
Muhammad Tasleem ◽  
Nawar Khan ◽  
Syed Tasweer Hussain Shah ◽  
Muhammad Saleem ◽  
Asim Nisar

There is increased attention in sustainability and sustainable development practices in business industry since last decade. Organizations are under immense pressure to do business that substantially imparts value not only in economical dimension but also satisfy two other important dimensions of sustainability; social and environmental dimensions. In pursuance to excellence organizations have been adopting various strategies and models among which Total Quality Management (TQM) and Business Excellence (BE) models stand up most. However these TQM/ BE models are focused to Excellence more in economical terms and less in social and environmental terms. This study attempts to examine the coherence of TQM/BE models with sustainability practices and evaluates the extent to which these models match sustainability criteria. The study proposes to develop a Sustainable Enterprise Excellence (SEE) framework based on TQM/BE models with desired cohesion of ISO standards, guidelines and sustainability reporting indices.  


2014 ◽  
Vol 1 (1) ◽  
pp. 54-59 ◽  
Author(s):  
Peter Neergaard ◽  
Esben Rahbek Pedersen

Abstract Most of the Fortune 500 companies address Corporate Social Responsibility (CSR) on their websites. However, CSR remains a fluffy concept difficult to implement in organization. The European Business Excellence Model has since the introduction in 1992 served as a powerful tool for integrating quality in organizations. CSR was first introduced in the model in 2002. From 2004 the European Foundation for Quality Management (EFQM) has been eager to promote the model as an effective tool for implementing CSR.. The article discusses the potentials of the model for this end and illustrates how a 2006 European Award winning company has used the model to integrate CSR. The company adapted the Business Excellence model to improve performance, stimulate innovation and consensus.


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