HOW ISO QUALITY MANAGEMENT STANDARDS CHANGE THE COMPANY LEVEL OF EXCELLENCE? STUDY CONDUCTED ON TWO COMPANIES OF POLISH DNA SEQUENCING INDUSTRY USING THE BUSINESS IMPROVEMENT MATRIX

This study examines the level of excellence of two companies, using Business Improvement Matrix (BIM), which is based on European Foundation of Quality Management’s Model of Excellence. It compares those organizations and shows how their quality management systems make an effect on BIM results. The researched companies are genXone S.A., which is in the process of implementing a quality management system compliant with ISO 13485: 2016, and Centrum Genetyki Medycznej GENESIS Sp. z o.o., certified with ISO 9001: 2015 since 2018. Both of them belong to sequencing industry in Poland, using new generation sequencing. This study shows that the company that has implemented its quality management system and has fully adopted its standards achieved a higher level of excellence than the company that just started the process of implementation of their quality management system.

Assessment of European Foundation for Quality Management of Organizational Excellence Model Function of Yasuj Shahid Beheshti Hospital

Background: Organizations have to apply modern management systems in order to move toward their excellent function. The EFQM (European Foundation for Quality Management) organizational excellence model, established in Europe, is one of the outstanding methods during the last two decades in the field of management. Using the EFQM model creates positive leaders, satisfied customers and good change management. The purpose of this study is to assess Yasuj Shahid Beheshti Hospital function based on EFQM model. Methods: this Cross-sectional-descriptive study conducted in 2020 in a health care center under supervision of the University of Medical Science of Kohkiloyeh Boyer Ahmad. The study population was selected from members of quality improvement committee in the studied hospitals. The statistical population was 200 people and 127 people were selected by Morgan table. The data gathering tools were assessment excellence model questionnaire. Results: results revealed that the maximum score obtained both totally and for the empowering factors was processes (50.52) and the minimum obtained for empowering items was 21.14 for the population results. Other factors values were obtained 35.08, 27.17, 30.69, 40.53, 75.64, 22.48 and 64.45 for leadership, policies and strategies, human resource, partnership and resources, customer's results, staff results and key hospital results, respectively. Conclusion :According to the results of the present study it seems that the organizational excellence model can be utilized as a comprehensive for assessing the healthcare centers.

The european foundation for quality management (efqm) model scale: a quantitative instrument

The purpose of the paper is to present a scale to measure EFQM model application in any organization as an instrument. This paper will present a set of original information and tool for the Model users. A quantitative research strategy with SPSS uses to test the validity and reliability of the presented questioners. The EFQM model scale will guide and support future research lines in this field of management. A literature review from previous publications wasconducted. Many papers were selected and aspects related to the purpose. The suggested scale was tested with around 100 NGOs in the Middle East testing the EFQM criteria validity and reliability.The study result presents a clear scale and instrument help to measure the nine criteria presented as a main component for this model, and more furthermore a dozen lines of future research.

Halal food certification and business excellence: A conceptual paper

The crux of this paper is to hypothesize that Halal food certification improves business excellence, by way of a conceptual framework highlighting the connectivity between both elements. There have been numerous studies focusing on Halal food certification and business excellence along different perspectives, yet there is a scarcity of research that explicitly studied both aspects together. As far as the methodological approach is concerned, analysis of various secondary sources related with the keywords and topic has been adopted. The paper takes the EFQM (European Foundation for Quality Management) model as the groundwork for discussion within the Halal food sector. Based on the literature review, it is propounded that Halal food certification can boost business excellence on the grounds of ethical leadership, holistic strategic thinking and planning, enhanced people management, fortified B2B partnership, effective logistics and supply chain management, and maximised accrued results (customer, people, society and business). The theoretical foundation of this study can support further in-depth research on both elements, and given its conceptual nature, the framework should be empirically tested.

Sustainability, Efficiency, and Competitiveness in Rail Mobility: The ADIF-Spain Case Study

This work aims to propose alternatives to the EFQM (European Foundation for Quality Management) Model from the perspectives of sustainability, efficiency, and competitiveness, with an application to the railway sector in Spain. Concerning improvement factors, a retroactive analysis is based on a second-degree confirmatory factorial analysis, suggesting a new grouping of factors. With respect to the transformation process, a systemic proposal of seven cross-cutting elements (Integral Framework for Transformation into Outstanding Organizations) is presented, providing a sequence of reflection and action initiatives to successfully address the current environmental sustainability, efficiency, and competitiveness challenges in the railway sector through a case study, ADIF (Administrador de Infraestructuras Ferroviarias). The proposal for this Integrated Framework for The Transformation of Organizations is carried out to consolidate the EFQM Model, not only as a management evaluation tool, but also as a quality of management and sustainability instrument, increasing its role as a driving mechanism for actions that generate an effective improvement and transformation in an organization dedicated to mobility. The confirmation of all the hypotheses related to the relationship between Leadership and Strategy, on the one hand explanations., and People, Alliances and Resources, and Processes on the other, along with the four Criteria of Results (People, Clients, Society, and Key Results), allows for the proposal of an EFQM Model that evolves around three major constructs: Guidance, Action, and Feedback. The implications of this work focus on three areas: (1) theoretical, as it is the first analysis of this magnitude to be performed in literature; (2) research, as it opens new hypotheses for contrasting with other organizations in the sector; and (3) management, as it proposes a sustainable organizational and business model.

An investigation of designing, developing and modifying business excellence frameworks

Purpose This paper aims to investigate how business excellence (BE) custodians (BECs) design, develop and modify their BE frameworks (BEF’s) and to provide a general framework for reviewing BEFs. The design process is important to understand as these BEFs are used to help organisations understand the components of BE to guide them towards world-class performance. Design/methodology/approach The first step was to identify all the BE awards (BEAs) worldwide and their BEFs by conducting a review of publicly available sources. This research was then limited to only those BEAs that was held no more than two years ago. Of these, 29 BECs (with active BEAs) in 26 countries agreed to participate in the research. Data was collected with the help of a survey and 13 BECs also undertook optional follow-up interviews. Findings In total, 56 countries and regions have 65 active BEAs with another 17 countries having BE initiatives. The European Foundation for Quality Management (EFQM) excellence model and the Baldrige excellence framework are used by 37.7% and 14.5% of BECs worldwide, respectively. In total, 58.3% of the BECs review their BEFs once every three years or sooner, 100% of the BECs are confident in their BEFs’ fundamental concepts and 96.5% in their categories. There are fewer active BEAs now and the use of BE is potentially decreasing which suggests that more effort is required by the BECs in promoting BE. Originality/value This research collects data directly from the BECs on how BECs design and develop BEFs and provides a general framework for reviewing BEFs.

Parenterale Ernährung in deutschen Perinatalzentren

Zusammenfassung Hintergrund Die Leitlinien der „European Society for Paediatric Gastroenterology, Hepatology and Nutrition“ (ESPGHAN) liefern evidenzbasierte Empfehlungen zu parenteraler Ernährung (PE) von Frühgeborenen und kranken Neugeborenen. Im Jahr 2013 wurde gezeigt, dass sie in Westeuropa nur teilweise angewendet werden und ihre klinische Implementierung verbessert werden sollte. Ziel der Arbeit Ziel dieser Arbeit ist, die derzeitige Anwendung der ESPGHAN-Leitlinien in Deutschland sowie Barrieren, die die Umsetzung verhindern, abzubilden. Material und Methoden Zusammen mit einer Expertengruppe und Institutionen aus dem deutschsprachigen Raum hat die „European Foundation for the Care of Newborn Infants“ (EFCNI) eine Befragung durchgeführt. Mit einem Online-Fragebogen wurden Pädiaterinnen/Pädiater (PÄD) und Krankenhausapothekerinnen/Krankenhausapotheker (KHA) aus deutschen Perinatalzentren und Krankenhausapotheken bezüglich der Umsetzung der Leitlinien befragt. Die Ergebnisse wurden qualitativ und quantitativ ausgewertet. Ergebnisse und Diskussion Von 558 angeschriebenen Kontakten wurden 196 gültige Umfragen ausgewertet. Nach Eigenangaben wenden 77 % der PÄD und 48 % der KHA die ESPGHAN-Leitlinien an. Barrieren wurden innerhalb der klinischen Anwendung identifiziert und waren teilweise struktureller und/oder organisatorischer Natur. Verbesserungsbedarf wurde in der Bereitstellung von parenteralen Standardlösungen, insbesondere am Wochenende, und elektronischen Verordnungssystemen, der Verabreichung von Lipiden bereits am 1. Lebenstag und der regelmäßigen Beurteilung aller Laborparameter beobachtet.