scholarly journals COST MANAGEMENT IN EDUCATIONAL SERVICES

Author(s):  
Marcelo Albuquerque de Oliveira ◽  
Maria do Socorro Dos Santos Montoia Arrais ◽  
Dércio Luiz Reis ◽  
Raimundo Kennedy Vieira ◽  
Gabriela De Mattos Veroneze

The educational market in Brazil has become very competitive and, according to the Higher Education Sense, 88.20% of Higher Education Institutions are private. To make a difference in the market, HEIs must offer quality services. This offer requires a lot of intellectual as well as financial investment. Given this reality, managers need to control their revenues, but especially control their costs, which, for this business, are very high. Managers need to adopt strategic cost management methods so that they can know how their company is facing its own reality, make comparisons with other companies in the same sector, and have sufficient subsidies for decision-making. This article, through a data analysis research, seeks, through an appropriate methodology, to demonstrate the importance of applying appropriate cost management methods in private Higher Education Institutions that offer Lato Sensu Specialization courses.

Author(s):  
Dr. Hany Mamdouh Selim ◽  

Higher education is considered as the shield of the nations and the benchmark of progress, it is essential for it to be sustainable and to have continuous development. Private Higher Education plays a key role in the UAE, attracting many students. There is a great competition between these institutions in terms of providing the appropriate educational services, to win and satisfy the stakeholders. Undoubtedly, the satisfaction of stakeholders with the quality of educational services provided is the primary concern of any educational institution. The focus on the student takes special. However, the satisfaction of the staff who works to provide this service is also important and to be taken care of with high importance. Hence, the main purpose of this study is to focus on the quality of higher education services and its impact on the internal stakeholders’ satisfaction in the private higher education institutions in the UAE. HEdPERF and SERVPERF compiled scale was used for evaluating service quality and internal stakeholders’ satisfaction and survey method utilized to gather the data. A total number of 1264 students, 54 Professors and 93 non- academic staff participated in the survey.


Author(s):  
Wondwosen Tamrat

Notwithstanding the dearth of research on the subject, the increasing global presence of family-owned institutions is introducing a special breed within the private higher education sector. This article broadly explores the nature, continental developments, and implications of this growing phenomenon across Africa.


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