scholarly journals Effect of Quality of Work Life to Employees’ Job Performance in Private Clinics in Ho Chi Minh City, Vietnam

Author(s):  
Le Minh Trung ◽  
Dang Duy Phuong
2011 ◽  
Vol 32 (1) ◽  
pp. 87-95 ◽  
Author(s):  
Tho D. Nguyen ◽  
Trang T. M. Nguyen

This study examines the roles of psychological capital (PsyCap) in job performance and quality of work life (QWL) of marketers in a transitioning market, Vietnam. It also investigates the impacts of marketers’ QWL on their job performance and quality of life (QoL). A test based upon a sample of 364 marketers in Ho Chi Minh (HCM) City reveals that PsyCap has positive impacts on both job performance and QWL of marketers. In addition, QWL underlies both job performance and QoL of marketers. These findings confirm the importance of PsyCap in marketers’ work and lives in a transitioning market.


2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Saira Hanif Soroya ◽  
Tehmina Sarwar ◽  
Muhammad Shahid Soroya

PurposeJob performance (JP) of employees is a key indicator of success for any organization; however, job performance is dependent on many factors including personal and organizational. The current study aims to investigate this phenomenon concerning the quality of work-life (QoWL).Design/methodology/approachThe study design was quantitative, and a questionnaire was filled by 130 professional librarians based on a convenient sampling technique. The research population was academic information professionals (IPs) serving the university libraries of Lahore, Pakistan. Data were analyzed using SPSS (20.0).FindingsJob career satisfaction is proved a key indicator of JP along with job control and general well-being (GWB). Counterproductive work behavior (CWB), which is a negative behavior, is significantly affected by poor job satisfaction (JS), stress, feelings of unhappiness and low workplace autonomy.Practical implicationsThe study suggests that if poor JS, stress, feelings of unhappiness and low workplace autonomy could be manipulated positively, CWB may be reduced and there are chances to improve the JP of IPs.Originality/valueThis is one of the first attempts that focuses on QoWL and its impact on JP of IPs. The study findings may help leaders and library administration to take employees' friendly decisions to provide a conducive work environment.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shazia Nauman ◽  
Connice Zheng ◽  
Ameer A. Basit

PurposeThis study contributes to the leadership literature by examining how and when despotic leadership jeopardizes employees' performance. Specifically, we examine whether employees' job performance could be harmed by despotic supervision through employees' work withdrawal behaviour. Moreover, we investigate whether the quality of work-life (QWL) helps in toning down the harmful effects of despotic supervision on work withdrawal.Design/methodology/approachWe used a multi-wave research design with data collected from 195 employees and their supervisors working in Pakistan's manufacturing sector. At time 1, we measured the independent variable (i.e. despotic leadership) and moderator (QWL), whereas, at time-2, the mediator (work withdrawal) was tapped by the same respondent with a time interval of three weeks between them. At time 3, the outcome (supervisor-rated job performance) was assessed directly by the supervisors.FindingsThe results support the mediating effect between despotic leadership and employees' performance through an enhanced level of work withdrawal behaviour. The effect of despotic leadership on job performance via work withdrawal behaviour was found to be weaker among employees with a higher level of QWL.Practical implicationsFor individuals, QWL serves as an enhancement of personal resources to deal with despotic leaders at the workplace; for organizations, our study results alert managers and leaders at the workplace to address employees' need for QWL as this positive resource may discourage work withdrawal behaviour and stimulate employees to perform well in their jobs despite facing despotic supervision.Originality/valueThis study contributes to the leadership literature by introducing work withdrawal as an underlying mechanism to explain the despotic leadership – job performance relationship. Further, we examined how the harmful effects of despotic leadership can be toned down through the moderating variable of QWL thus having practical implications for both employers and employees.


2020 ◽  
Vol 5 (18) ◽  
pp. 133-151
Author(s):  
Bandar Ersan Alown ◽  
Mahadzirah Mohamad ◽  
Fazida Karim

In order to improve and maintain competitiveness in the hotel sector, the key elements of success must be available, which is headed by an efficient employee, so it is essential that the employees' performance be at its best. This study examined the effect of job satisfaction (JS) on job performance (JP), organisational structure (OS) and leadership style (LS) on (JS), and Quality of work-life (QWL) on (JP) among five-star hotels employees in Jordan. The study also examined the moderating role of quality of work-life on the variable’s relationships. A questionnaire was used as the main instrument for data collection from 430 employees of five-star hotels. Data analysis was conducted with the help of Structural Equation Modelling (SEM) to determine the level of relationships among (JS), (OS), (LS), (JP), and (QWL). According to the obtained findings, there is a positive relationship between JS and QL on JP, and QWL has a partial moderating role in the relationship between JS and JP. The study findings motivate future studies to carry out studies of the same caliber in other sectors of Jordan, and also in other contexts based on different perspectives.


2018 ◽  
Vol 11 (1) ◽  
Author(s):  
Indah Handayani ◽  
Edi Purwanto

<p>This research aims, while exploring the mediating effect of job satisfaction and job performance,<br />to know and explain how quality of work life influence the turnover intentions at the PT. Bina Karya<br />Prima. Research study samples include 103 of the PT. Bina Karya Prima employees. Data collecting used<br />questionnaires, which were shared directly. Data was analysed using the Structural Equation Model<br />(SEM) with PLS software. Research results show that: (1) job satisfaction has a negative and significant<br />influence on the turnover intentions, (2) job performance has a negative and significant influence on the<br />turnover intentions, (3) job satisfaction has not significant influence on the job performance, (4) quality<br />of work life has not a significant influence on the job satisfaction, and (5) quality of work life has a<br />positive and significant influence on the job performance.<br />Keywords: turnover intentions, quality of work life</p>


Author(s):  
Billy Chandra ◽  
Edi Purwanto

<p align="center"><strong><em>ABSTRACT</em></strong><strong><em>:</em></strong><em></em></p><h5><em>This research was conducted to find out what factors influenced the loyalty of Gen Y labor who worked as permanent employees and worked in Jabodetabek area. Many of the Gen Y workforce seen haven’t loyal like the previous generation that can work very long in a company. Researcher are interested to explore what factors can trigger the emergence of loyalty to appears in Gen Y. At a glance researcher consider the quality of work and job performance factors are affect the loyalty of the Gen Y labor. In this study the model used is a quantitative research model that serves to see whether there is a positive and significant relationship between the variables that affect the loyalty of Gen Y labor, such as the quality of work life and job performance. The data used in this study are primary data obtained directly through distributed questionnaires, as well as library search through journals as secondary data, to compare and examine what variables are positively affected and can affect the quality of work life and job performance so that can create loyalty.During the research, the researcher found that some variables were allegedly able to increase the loyalty of the Gen Y labor in addition to quality of work life and performance, including compensation, career development and social support that simultaneously affected this research.</em><em></em></h5><h5><em> </em></h5><p><strong><em>Keywords</em></strong><strong><em>: </em></strong><em>Loyalty, Employee, Gen Y</em></p>


2020 ◽  
Vol 5 (18) ◽  
pp. 25-40
Author(s):  
Bandar Ersan Alown ◽  
Mahadzirah Mohamad ◽  
Fazida Karim

The hotel industry is a major pillar of tourism because of the services it provides in the field of the national economy, as a result of the funds it pumps, and as a means of obtaining the foreign currency necessary to implement the comprehensive development plans in the countries of the world. This paper aims to examine the factors influencing the job performance of the Jordanian hotel industry. This study relied on the theoretical approach by reviewing the theoretical literature and previous studies related to the variables of the study. A survey of previous studies and theories related to the subject of the study was conducted. Many factors have been disregarded in numerous writing in light of job satisfaction and job performance, and in view of the survey discoveries; there is a positive connection between organisation structure, leadership style, job satisfaction, quality of work-life, and job performance. The present paper proposed to the hotel industry to the firm-up interconnection between job satisfaction, quality of work-life, and job performance. It similarly enumerated equally theoretical and practical ramifications based on earlier writing and suggested future studies to concentrate more on the factors affecting job performance in Jordanian hotels.


2018 ◽  
Vol 5 (3) ◽  
pp. 86-91 ◽  
Author(s):  
Mehri Kalhor ◽  
Fatemeh Samieerad ◽  
Mahbobeh Garshasbi ◽  
Maryam Mafi ◽  
Fatemeh Ranjkesh

Background and aims: Hospital staff are the main personnel of healthcare who play an important role in improving the health of the society. Quality of working life can affect job performance in clinical staff. This study aimed to examine the relationship between quality of work life and job performance in clinical staff working at Kosar hospital, Qazvin. Methods: This cross-sectional study was conducted (during July to October 2016) on 163 clinical staff working at Kosar hospital of Qazvin, after obtaining the consent from the authorities. Data were collected using three questionnaires: demographic characteristics, Walton quality of work life, and Paterson’s job performance questionnaires. Subjects were selected using census methods. The obtained data were analyzed using SPSS software, version 23 and Stata software, version 11. Statistical testes which were applied for the analysis include Pearson correlation and multiple linear regression (MLR). Level of significant was considered at P<0.05. Results: No significant correlation was found between the quality of work life and job performance in clinical staff (P=0.715, r=0.029). The results of linear regression model showed that work experience (β=3.67, P=0.04), type of employment (β=11.3, P<0.001), and shift work (β=60.49, P<0.001) can significantly predict occupational performance in clinical staff. In addition, shift work (β=32.27, P<0.001) can be regarded as a significant predictor of work life quality in clinical staff. Conclusion: The present study could not support the relationship between quality of work life and job performance; however, the results revealed that some demographic and organizational factors were related to quality of work life and job performance.


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