System Management Software for Emergency Call

Present the experience of the development of a system as an effective communication strategy between the user/requester and the mobile prehospital care service. Approach: It is a methodological study, fragmented into five stages, developed by health and technology professionals and students. Result: The five stages were followed to reach the final product. Conclusion: The app is groundbreaking and contributes to the safe and efficient communication with healthcare professionals and users.

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Incorporating Human Factors Into a Healthcare System’s COVID-19 Communication Strategy

Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care ◽

10.1177/2327857921101154 ◽

2021 ◽

Vol 10 (1) ◽

pp. 175-179

Author(s):

Rebecca L. Butler ◽

Ann Katherine Hoobler ◽

Lucy C. Stein ◽

Erica S. Hoenig ◽

Laura M. Lee ◽

...

Keyword(s):

Human Factors ◽

Healthcare System ◽

Communication Strategies ◽

Clinical Information ◽

Effective Communication ◽

Healthcare Systems ◽

User Feedback ◽

Communication Strategy ◽

Successful Communication

The COVID-19 era has been an age of change for healthcare systems worldwide. At the beginning of the pandemic in particular, there was a huge need to rapidly communicate new and constantly changing information with critical safety implications. Previously successful communication strategies were not adequate for this unprecedented challenge. At MedStar Health, the Quality & Safety team led a unique partnership between human factors experts, clinical teams, and the communications department to develop a three-pronged strategy for effective communication during the pandemic. This strategy incorporated the following components: 1) Using human factors and usability concepts to distill complex clinical information into easy-to-understand infographics for frontline associates; 2) Creating regular, succinct messaging to distribute the information and provide frequent updates throughout the healthcare system; and 3) Designing and maintaining a usable webpage where associates could access up-to-date information relevant to their specialty at any time, on or off the hospital network. This strategy, which was dynamic and adapted to user feedback, was supported by associates as a streamlined method for communicating important information throughout the pandemic.

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Engaging general population: Vaccine confidence, communication and mandatory law

European Journal of Public Health ◽

10.1093/eurpub/ckaa165.1293 ◽

2020 ◽

Vol 30 (Supplement_5) ◽

Author(s):

P L Lopalco

Keyword(s):

Public Health ◽

General Population ◽

Core Competencies ◽

Rapid Evolution ◽

Effective Communication ◽

Communication Strategy ◽

Vaccine Uptake ◽

Public Health Decision ◽

Novel Technologies ◽

Vaccine Confidence

Abstract Hesitancy is defined as the reluctance or refusal to be vaccinated even in case of vaccine availability and is included by the WHO among the top ten threats to global health. Vaccine confidence is an essential component of the hesitancy. Fear of adverse events and lack of trust in vaccine efficacy discourage the public and drive them toward the choice of refusal. Misinformation and lack of effective communication strategies may seriously jeopardize vaccination programmes. Providing effective communication requires specific competencies that often are not part of the common core competencies of those involved in vaccination programmes. In particular, the rapid evolution of the communication environment due to novel technologies makes the task even more difficult. The general population in order to comply with the official vaccine recommendation throughout the life course is therefore a complex task. In the presence of worrying signals of lack of vaccine confidence, public health decision can be driven by emergency decisions rather than investing in mid-terms communication programmes. Vaccination mandates are public health measures that are proven to be effective in increasing vaccine uptake. Increasing anti-vaccine sentiment may be a potential negative trade-off. For this reason, the introduction of vaccination mandates should be combined with a structured communication strategy. In addition, vaccine sentiment should be actively monitored when any change in vaccine offer policy is implemented.

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Developing an Effective Communication Strategy to Modify Environment-related Consumer Behaviour

International Journal of Advertising ◽

10.1080/02650487.1985.11105054 ◽

1985 ◽

Vol 4 (2) ◽

pp. 105-118 ◽

Cited By ~ 1

Author(s):

T. K. Clarke ◽

D. A. Schellinck ◽

Thomas L. Leonard

Keyword(s):

Consumer Behaviour ◽

Effective Communication ◽

Communication Strategy

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Emergency Call System Management Design For Vehicle Based On Mobile Application

10.1109/icoris52787.2021.9649531 ◽

2021 ◽

Author(s):

Ali Gunawan

Keyword(s):

Mobile Application ◽

Emergency Call ◽

System Management ◽

Call System

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The Humane Dimensions of Effective Communication

Pharmacoinformatics and Drug Discovery Technologies - Advances in Bioinformatics and Biomedical Engineering ◽

10.4018/978-1-4666-0309-7.ch003 ◽

2012 ◽

pp. 24-43

Author(s):

Bruce Hugman

Keyword(s):

Healthcare Professionals ◽

Effective Communication ◽

Appropriate Use ◽

Modern Media ◽

Media And Technology

All communications, especially those intended to influence attitudes and behaviour, depend on the empathy, creativity, and clarity of those responsible for them. Communications of all kinds, in healthcare and other sectors, can be greatly enhanced by the appropriate use of modern media and technology, but at the heart of effective communications are humane and compassionate purposes and values, which have the welfare of the recipient clearly in focus, whatever the chosen method or medium. This chapter examines ways in which communications in healthcare have often failed to meet the highest standards in protecting the welfare and safety of patients. It proposes a number of strategies for addressing the shortcomings in areas such as information for patients and healthcare professionals, physician and pharmacist consultations, and the avoidance of medicinal and vaccination errors and crises.

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Communicating During an Outbreak or Public Health Investigation

The CDC Field Epidemiology Manual ◽

10.1093/oso/9780190933692.003.0012 ◽

2019 ◽

pp. 243-260 ◽

Cited By ~ 1

Author(s):

Abbigail J. Tumpey ◽

David Daigle ◽

Glen Nowak

Keyword(s):

Public Health ◽

At Risk ◽

Social Media ◽

News Media ◽

Effective Communication ◽

Crisis Response ◽

Communication Strategy ◽

The Public ◽

The Media

Effective communication during an outbreak or public health investigation is crucial for fostering adoption of public health recommendations and minimizing or preventing harm. During outbreaks, a comprehensive communication strategy integrating news media, social media, and partner engagement is essential for reaching affected persons and for keeping everyone informed about public health actions and recommendations. The strategies outlined in this chapter are the foundation for rapidly and effectively conveying information and public health recommendations to the persons at risk, the media, and the different entities involved in the response. Regardless of the public health event’s cause, core communication actions and steps will be similar; however, in every outbreak or public health investigation, perceptions and needs will vary among target audiences, partners (i.e., persons or organizations that can play a role in the crisis response), and persons or organizations with a connection or interest in the outbreak (stakeholders).

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Pragmatic functions of repetitions in spontaneous spoken dialect discourse

Dialectologia et Geolinguistica ◽

10.1515/dialect-2019-0007 ◽

2019 ◽

Vol 27 (1) ◽

pp. 123-141

Author(s):

Danila Zuljan Kumar

Keyword(s):

Discourse Analysis ◽

Effective Communication ◽

Narrative Discourse ◽

Communication Strategy ◽

Natural Phenomenon ◽

Written Discourse ◽

Planning Time

Abstract Repetition is a natural phenomenon employed to perform a variety of cognitive, psychological, interactional, stylistic, didactic and pragmatic functions in spoken and written discourse. Adopting the method of discourse analysis, the study attempts to explore the pragmatic functions of repetitions as used in spoken dialect narrative discourse. On a propositional level, only those repetitions which establish and maintain co-reference are necessary, all other forms seem to be redundant. However, if we take into account their pragmatic functions, they are not, as the data gathered in the study show. In fact, speakers use them, deliberately or not, as an effective communication strategy in the following functions: to extend the planning time to find a suitable lexeme, to enhance the importance of a lexeme, to emphasize the length of an event, after an interruption, to eliminate uncertainty and to confirm the correctness of the co-speaker’s statement. They also reveal the speakers emotions, like his/her emotional shock, and are used as a part of the so-called conversational duet. The data include the transcripts of the interviews with 6 dialect speakers in the Brda/Collio region, western Slovenia.

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