scholarly journals Crisis communication, sports and twitter : how Baylor University and its fans used tweets to communicate during the 2015-2017 sexual assault scandal

2017 ◽  
Author(s):  
◽  
Erin M. Fry
Keyword(s):  
Grounded Theory ◽  
Sexual Assault ◽  
Crisis Communication ◽  
Textual Analysis ◽  
Communication Strategies ◽  
Corrective Action ◽  
Theory Approach ◽  
Baylor University ◽  
The University ◽  
Grounded Theory Approach

Sports scandals are common, and "are almost as old as the sports themselves" (Lordan, 2014, p. 1). This thesis examined how Baylor University and its fans acted as crisis communicators on Twitter during the 2015-2017 football sexual assault scandal. Working from a grounded theory approach, the researcher conducted a constant comparative textual analysis of tweets sent out by fans and the university. Findings showed the three Baylor University accounts analyzed used the communication strategies of bolstering/reminder and corrective action most frequently but also used apology and diversion (Bruce and Tini, 2008). The analysis also revealed that while some fans supported the university, other fansturned against it. Fans used seven different crisis communication strategies during the scandal, including: scapegoat/shift the blame, diversion (Brown and Billings, 2013), attack the accuser, victimage, differentiation, bolstering/reminder and ingratiation. Unique to this study was how fans used diversion to draw attention to past scandals at Baylor.

A grounded theory of being 'gatekept' in multigenerational stepfamilies

2017 ◽  
Author(s):  
◽  
Ashton Chapman
Keyword(s):  
Grounded Theory ◽  
Information Sharing ◽  
Family Relationships ◽  
Theory Approach ◽  
University Of Missouri ◽  
The University ◽  
Grounded Theory Approach ◽  
Structure And Functions ◽  
Withholding Information

[ACCESS RESTRICTED TO THE UNIVERSITY OF MISSOURI AT AUTHOR'S REQUEST.] Gatekeeping is a process by which individuals control access to kin. Gatekeeping is facilitative to the extent that others' involvement with kin is encouraged through information-sharing and cooperation; gatekeeping is restrictive to the extent that others' involvement with kin is restricted by withholding information or refusing contact or interaction. Despite recognition that gatekeeping is a dyadic phenomenon that occurs in many types of family relationships, researchers have largely explored gatekeeping from the perspective of gatekeepers. The experiences of individuals who are gatekept remain unaccounted for. Using a grounded theory approach, this study explored how individuals in multigenerational stepfamilies experience and respond to being gatekept. Data from 15 stepgrandmothers and 9 stepgrandfathers reporting on relationships with 153 stepkin reveal that the type of gatekeeping experienced (restrictive vs. facilitative) varies by gender, personal evaluations and perceptions of being gatekept, remarriage timing, and time spent in the remarried household. As families become increasingly complex in structure and functions, exploring gatekeeping processes that inform how families establish, carry out, and flex their rules, roles, and boundaries can strengthen our understanding of how families come to forge identities that promote relational positivity and stability. Keywords: stepfamily, stepgrandparent, stepgrandchild, intergenerational, grounded theory

What Counts as an Apology? Exploring Stakeholder Perceptions in a Hypothetical Organizational Crisis

2017 ◽  
Vol 32 (2) ◽  
pp. 202-232 ◽  
Author(s):  
Joshua M. Bentley
Keyword(s):  
Grounded Theory ◽  
Crisis Communication ◽  
Comparative Method ◽  
Two Dimensions ◽  
Organizational Crisis ◽  
Theory Approach ◽  
Constant Comparative Method ◽  
To Receive ◽  
Grounded Theory Approach

Many scholars have studied the role of organizational apologies in crisis communication, but they have defined and operationalized apologies inconsistently. This study uses a grounded theory approach to explore what constitutes an effective organizational apology from the perspective of organizational stakeholders. One hundred participants were asked to imagine being the victims of a data breach at an online retailer and to write the kind of apology they would like to receive from the organization. One hundred more participants were asked to write suggestion lists for how the organization could make its apology effective. These data were analyzed using a constant comparative method. Fifteen apology elements were identified and organized along two dimensions: (a) whether the element involved primarily words or behavior and (b) whether the element focused on fixing the problem or rebuilding relationships. Based on the data, these elements must be combined to make an apology effective with stakeholders.

scholarly journals Fundamental elements of university-industry interaction from a grounded theory approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rafaela Bürger ◽  
Gabriela Gonçalves Silveira Fiates
Keyword(s):  
Grounded Theory ◽  
Management Practices ◽  
Small Sample Size ◽  
Small Sample ◽  
Theory Approach ◽  
Innovation Ecosystem ◽  
Content Type ◽  
The University ◽  
Grounded Theory Approach ◽  
University Industry

PurposeThis work aims to analyze the university–industry interaction in innovation ecosystems. The problem under study addresses how agents can operate in university–industry interactions to enhance the connections, specifically in the aspect of operational mechanisms of an innovation ecosystem.Design/methodology/approachThe study is qualitative, applied through grounded theory approach, cross-sectional and multiple sources of evidence – semi-structured interviews were conducted. An explanatory conceptual model was subsequently compared with the literature and validated with specialists.FindingsThe results showed that the university–industry interaction is influenced by several factors, such as networking, legal support, facilitating agents, management practices. Despite this, some other factors were identified for the improvement of U–I relationships, such as: strengthening of triple helix, greater legal certainty and encouragement of open innovation.Research limitations/implicationsThe small sample size and the heterogeneity among the universities interviewed did not allow full saturation to occur. In spite of that, a significant level of saturation with respect to the challenges and barriers was observed.Practical implicationsThis work has a direct dialogue with researchers, managers and actors involved in university–industry interaction with regard to increasing the capacity for creation and dissemination of knowledge among organizations, educational institutions, government and companies.Originality/valueBy adopting a grounded theory approach, a detailed research agenda addresses research needs in two main areas: activities that precede the interaction between universities and companies, and the organization and management of the consequences of collaborative relationships.

The Analysis of Nurses’ Positive Deviance Behaviours as a Measure in Preventing the Transmission of Healthcare-Associated Infections (HAIs) at M. Djamil Hospital, Padang, West Sumatera

2018 ◽  
Vol 1 (1) ◽  
pp. 3-7
Author(s):  
Esthika Ariany Maisa ◽  
Yulastri Arif ◽  
Wawan Wahyudi
Keyword(s):  
Grounded Theory ◽  
Wound Care ◽  
Positive Deviance ◽  
Care Practice ◽  
Theory Approach ◽  
Nursing Managers ◽  
Theoretical Sampling ◽  
Develop Theory ◽  
Healthcare Associated ◽  
Grounded Theory Approach

Purpose: To explore the nurses’ positive deviance behaviors as an effort to provide solutions in preventing and controlling infections in the hospital. Method: This is a qualitative research using grounded theory approach. Thirteen nurses from Dr.M.Djamil hospital were selected based on theoretical sampling in order to develop theory as it appears. Nurses were interviewed from June to September 2014. Interviews were thematically analyzed using techniques of grounded theory to then generate a theory from themes formed. Findings: The modes of positive deviance behavior identified were practicing hand hygiene beyond the standards (bringing handsanitizer from home), applying nursing art in wound care practice, placing patients with MRSA infections at the corner side, giving a red mark on a MRSA patient’s bed for easy identification by nurses, changing clothes and shoes in hospital, reducing hooks on the wall, and cleaning the ward on scheduled days. Conclusion: The study shows that nurses have a number of positive deviance behaviors to prevent infection transmission in the wards. It is sugested that the hospital management and nursing managers adopt some of the uncommon solution highlighted by the nurses to solve the HAIs problems in the hospital.

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