scholarly journals Critical Success Factors of System Requirements Definition in IT System Development: An Industrial Case Study

Author(s):  
Shinobu Komai ◽  
Rizky Prima Sakti ◽  
Hamdani Saidi

The success of IT system development is largely dependent on the System Requirements Definition (SRD) phase. Researches on Critical Success Factors (CSFs) in the SRD phase are beneficial to the success of IT system development. However, reports that consider the situation in the system requirements definition phase is lacking and these studies try to develop universal truths for CSFs without lessons learnt from empirical evidence need to be characterized. This study is a step towards bridging this gap in characterized evidence to discover “difficult items” in the SRD phase. Moreover, we conducted a case study to justify the importance of CSFs that could be 1) Customer/User Involvement, 2) Clear project goals, and 3) Technical skills of the project team in the SRD phase. The results of the characterization indicated that those major CSFs are consistent. Another issue can also be mitigated by examining Agile method.

Author(s):  
Shinobu Komai ◽  
Rizky Prima Sakti ◽  
Hamdani Saidi

The success of IT system development is largely dependent on the System Requirements Definition (SRD) phase. Researches on Critical Success Factors (CSFs) in the SRD phase are beneficial to the success of IT system development. However, reports that consider the situation in the system requirements definition phase is lacking and these studies try to develop universal truths for CSFs without lessons learnt from empirical evidence need to be characterized. This study is a step towards bridging this gap in characterized evidence to discover “difficult items” in the SRD phase. Moreover, we conducted a case study to justify the importance of CSFs that could be 1) Customer/User Involvement, 2) Clear project goals, and 3) Technical skills of the project team in the SRD phase. The results of the characterization indicated that those major CSFs are consistent. Another issue can also be mitigated by examining Agile method.


2017 ◽  
Vol 9 (1-3) ◽  
Author(s):  
Shinobu Komai ◽  
Hamdani Saidi ◽  
Hiroshi Nakanishi

The success of IT system development largely depends on the System Requirements Definition (SRD) phase. Researches on Critical Success Factors (CSFs) in the SRD phase are very few. This paper aims to make clear the CSFs in the SRD phase of IT system development. To achieve this, first, interviews to discover “difficult items” in the SRD phase were executed to participants who were engaged in three highly advanced IT system developments. Second, major difficult items were extracted from the interview results. Third, CSFs estimation was executed from the extracted major difficult items. Then, the estimated CSFs were compared to those obtained from the interviews. As a result, CSFs were found to be almost the same between those estimated and interviewed. Through this research, it can be concluded that 1) Customer/User Involvement, 2) Clear project goals, and 3) Technical skills of the project team are the major CSFs in the SRD phase


DECISION ◽  
2018 ◽  
Vol 45 (1) ◽  
pp. 3-25 ◽  
Author(s):  
Dayal S. Prasad ◽  
Rudra P. Pradhan ◽  
Kunal Gaurav ◽  
Partha P. Chatterjee ◽  
Inderpal Kaur ◽  
...  

Sign in / Sign up

Export Citation Format

Share Document