scholarly journals More Than a Feeling—Interrelation of Trust Layers in Human-Robot Interaction and the Role of User Dispositions and State Anxiety

2021 ◽  
Vol 12 ◽  
Author(s):  
Linda Miller ◽  
Johannes Kraus ◽  
Franziska Babel ◽  
Martin Baumann

With service robots becoming more ubiquitous in social life, interaction design needs to adapt to novice users and the associated uncertainty in the first encounter with this technology in new emerging environments. Trust in robots is an essential psychological prerequisite to achieve safe and convenient cooperation between users and robots. This research focuses on psychological processes in which user dispositions and states affect trust in robots, which in turn is expected to impact the behavior and reactions in the interaction with robotic systems. In a laboratory experiment, the influence of propensity to trust in automation and negative attitudes toward robots on state anxiety, trust, and comfort distance toward a robot were explored. Participants were approached by a humanoid domestic robot two times and indicated their comfort distance and trust. The results favor the differentiation and interdependence of dispositional, initial, and dynamic learned trust layers. A mediation from the propensity to trust to initial learned trust by state anxiety provides an insight into the psychological processes through which personality traits might affect interindividual outcomes in human-robot interaction (HRI). The findings underline the meaningfulness of user characteristics as predictors for the initial approach to robots and the importance of considering users’ individual learning history regarding technology and robots in particular.

AI & Society ◽  
2021 ◽  
Author(s):  
Nora Fronemann ◽  
Kathrin Pollmann ◽  
Wulf Loh

AbstractTo integrate social robots in real-life contexts, it is crucial that they are accepted by the users. Acceptance is not only related to the functionality of the robot but also strongly depends on how the user experiences the interaction. Established design principles from usability and user experience research can be applied to the realm of human–robot interaction, to design robot behavior for the comfort and well-being of the user. Focusing the design on these aspects alone, however, comes with certain ethical challenges, especially regarding the user’s privacy and autonomy. Based on an example scenario of human–robot interaction in elder care, this paper discusses how established design principles can be used in social robotic design. It then juxtaposes these with ethical considerations such as privacy and user autonomy. Combining user experience and ethical perspectives, we propose adjustments to the original design principles and canvass our own design recommendations for a positive and ethically acceptable social human–robot interaction design. In doing so, we show that positive user experience and ethical design may be sometimes at odds, but can be reconciled in many cases, if designers are willing to adjust and amend time-tested design principles.


Author(s):  
Shiyang Dong ◽  
Takafumi Matsumaru

AbstractThis paper shows a novel walking training system for foot-eye coordination. To design customizable trajectories for different users conveniently in walking training, a new system which can track and record the actual walking trajectories by a tutor and can use these trajectories for the walking training by a trainee is developed. We set the four items as its human-robot interaction design concept: feedback, synchronization, ingenuity and adaptability. A foot model is proposed to define the position and direction of a foot. The errors in the detection method used in the system are less than 40 mm in position and 15 deg in direction. On this basis, three parts are structured to achieve the system functions: Trajectory Designer, Trajectory Viewer and Mobile Walking Trainer. According to the experimental results,we have confirmed the systemworks as intended and designed such that the steps recorded in Trajectory Designer could be used successfully as the footmarks projected in Mobile Walking Trainer and foot-eye coordination training would be conducted smoothly.


Author(s):  
Keun-chang Kwak ◽  
Do-hyung Kim ◽  
Byoung-youl Song ◽  
Dae-ha Lee ◽  
Soo-young Chi ◽  
...  

2020 ◽  
Vol 10 (22) ◽  
pp. 7992
Author(s):  
Jinseok Woo ◽  
Yasuhiro Ohyama ◽  
Naoyuki Kubota

This paper presents a robot partner development platform based on smart devices. Humans communicate with others based on the basic motivations of human cooperation and have communicative motives based on social attributes. Understanding and applying these communicative motives become important in the development of socially-embedded robot partners. Therefore, it is becoming more important to develop robots that can be applied according to needs while taking these human communication elements into consideration. The role of a robot partner is more important in not only on the industrial sector but also in households. However, it seems that it will take time to disseminate robots. In the field of service robots, the development of robots according to various needs is important and the system integration of hardware and software becomes crucial. Therefore, in this paper, we propose a robot partner development platform for human-robot interaction. Firstly, we propose a modularized architecture of robot partners using a smart device to realize a flexible update based on the re-usability of hardware and software modules. In addition, we show examples of implementing a robot system using the proposed architecture. Next, we focus on the development of various robots using the modular robot partner system. Finally, we discuss the effectiveness of the proposed robot partner system through social implementation and experiments.


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