scholarly journals A Rule-Based System for Human Performance Evaluation: A Case Study

2021 ◽  
Vol 11 (7) ◽  
pp. 2904
Author(s):  
Iva Mikulić ◽  
Dragutin Lisjak ◽  
Nedeljko Štefanić

The issues of many organizations are related to the proper evaluation of human performance and efficient decision-making. The expert system application within the decision-making process is not a novelty, but the widespread of its implementation regarding performance evaluation has not been recognized yet. To overcome this problem, a case study of rule-based expert system application in the decision-making process regarding human performance in periodical technical inspection stations in Croatia is presented. The rule-based expert system improves the quality of traditional decision-making as designed rules provide a visual, transparent, and accurate comparison of observed values with the expected values. Moreover, it provides easy problem identification. Therefore, rules regarding periodical technical inspection inspectors’ performance are designed and embedded in the expert system architecture. However, more effort should be made into data analysis to define parameters and their relations for the purpose of designing rules. Thus, the binary logistic regression and an ANOVA statistical test were conducted to identify which parameters can be assumed as relevant indicators regarding the performance of periodical technical inspection inspectors. In this study, the expert system application has resulted in faster response, greater efficiency, and increased objectivity. That is of utmost importance for providing an efficient and transparent periodical technical inspection system.

2006 ◽  
Vol 16 (3) ◽  
pp. 289-299 ◽  
Author(s):  
Ralf Holzer ◽  
Ed Ladusans ◽  
Denise Kitchiner ◽  
Ian Peart ◽  
Gordon Gladman ◽  
...  

Surgical waiting lists are of high importance in countries, where the national health system is unable to deliver surgical services at a rate that would allow patients to avoid unnecessary periods of waiting. Prioritization of these lists, however, is frequently arbitrary and inconsistent.The objective of our research was to analyze the medical decision-making process when prioritizing patients with congenital cardiac malformations for cardiac surgical procedures, identifying an appropriate representation of knowledge, and transferring this knowledge onto the design and implementation of an expert system (“PrioHeart”).The medical decision-making process was stratified into three stages. The first was to analyze the details of the procedure and patient to define important impact factors on clinical priority, such as the risk of adverse events. The second step was to evaluate these impact factors to define an appropriate “timing category” within which a procedure should be performed. The third, and final, step was to re-evaluate the characteristics of individual patients to differentiate between those in the same timing category.We implemented this decision-making process using a rule-based production system with support for fuzzy sets, using the FuzzyCLIPS inference engine and expert system shell as a suitable development environment for the knowledge base.The “PrioHeart” expert system was developed to give paediatric cardiologists a tool to allow and facilitate the prioritization of patients on the cardiosurgical waiting list. Evaluation of “PrioHeart” on limited sets of patients documented appropriate results of prioritization, with a significant correlation between the prioritization made using “PrioHeart” and those results obtained by the individual consultant specialist.We conclude that our study has demonstrated the feasibility of using an expert system approach with a fuzzy, rule-based production system to implement the prioritization of cardiac surgical patients. The approach may potentially be transferable to other medical subspecialities.


Author(s):  
Kasey Barr ◽  
Alex Mintz

This chapter examines the effect of group dynamics on the 2016 decision within the administration of President Barack Obama to lead the international coalition in a mission to liberate Raqqa, Syria, from the Islamic State. The authors show that whereas the groupthink syndrome characterized the decision-making process of the US-led coalition’s decision to attack Raqqa, it was polythink that characterized the decision-making dynamics both in the US-led coalition and within the inner circle of Obama’s own foreign policy advisors. Through case-study analysis, the authors illustrate that groupthink is more likely in strategic decisions, whereas polythink is more likely in tactical decisions.


2015 ◽  
Vol 16 (1) ◽  
pp. 174-198 ◽  
Author(s):  
Stefania Veltri ◽  
Andrea Venturelli ◽  
Giovanni Mastroleo

Purpose – The purpose of this paper is to propose a method to measure intellectual capital (IC) in firms involved in strategic alliances, an area that has received scant attention in the literature, as existing research is focused mainly on organizational level mainly and increasingly on macro-level unit such as regions or nations. There are very few works at the meso-level (i.e. alliances, clusters), and the paper aims to fill this void, by providing researchers and practitioners with a tool capable of combining measurement and management aims, developed at organizational level with the active participation of the researchers. Design/methodology/approach – The method of analysis is based on a model formalized through a fuzzy expert system (FES). The FES are able to merge the capabilities of an expert system to simulate the decision-making process with the vagueness typical of human reasoning, maintaining the ability to still have a numeric value as a response. Its construction requires the participation of experts, whose knowledge of the problem is accumulated in the form of blocks of rules. These features make it possible to formalize the decision-making process related to the IC valuation, handling qualitative and quantitative variables, and exploring the cognitive mechanisms underlying this process. Findings – The outcome of the application is a system designed to measure the intangible performance deriving from participation in a strategic alliance using FES. This study contributes to the broadening of the research community’s understanding regarding the alternative measurement of IC created within strategic alliances. Research limitations/implications – To the best of the authors’ knowledge, IC literature lacks methods expressly designed to measure the incremental value of IC originating from collaboration among firms. From a measurement perspective, the results may be regarded as valuable proof that IC performance within strategic alliances can be measured quantitatively. Practical implications – On the management side, the possibility of retracing the determinants of different IC intermediate indicators composing the final IC index allows strategic alliances managers to use this information for decision-making purposes. Originality/value – To the best of the authors’ knowledge this is the first study applying FES to measure IC in a firm belonging to a strategic alliance. In the authors’ opinion, fuzzy logic methodology, recently applied in empirical work designed to evaluate IC, represents a reliable methodology because of the “fuzzy” nature of IC.


2021 ◽  
Vol 28 (1) ◽  
pp. 90-103
Author(s):  
Wasia Hamid ◽  
Tanveer Ahmad Khan ◽  
Mohmad Saleem Jahangir

The present study investigates the level of empowerment among tribal women in terms of their participation in the decision-making process and to identify the factors that affect their level of participation. Fifty women from the Gujjar community of Kashmir Valley were selected through a purposive sampling technique. The interview and case study methods were employed for collecting data from the potential participants. The study revealed that tribal women’s right to make decisions was confined to minor household issues only. A significant positive correlation was also noted between family size, type of family, age, level of education, employment status and participation of the tribal women in decision-making.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sami Wasef Abuezhayeh ◽  
Les Ruddock ◽  
Issa Shehabat

Purpose The purpose of this paper is to investigate and explain how organizations in the construction sector can enhance their decision-making process (DMP) by practising knowledge management (KM) and business process management (BPM) activities. A conceptual framework is developed that recognises the elements that impact DMP in terms of KM and BPM. The development of this framework goes beyond current empirical work on KM in addition to BPM as it investigates a wider variety of variables that impact DMP. Design/methodology/approach A case study is undertaken in the context of the construction industry in Jordan. A theoretical framework is developed and assessment of the proposed framework was undertaken through a questionnaire survey of decision-makers in the construction sector and expert interviews. Findings The outcomes of this research provide several contributions to aid decision-makers in construction organizations. Growth in the usage of KM and BPM, in addition to the integration between them, can provide employees with task-related knowledge in the organization’s operative business processes, improve process performance, promote core competence and maximise and optimise business performance. Originality/value Through the production of a framework, this study provides a tool to enable improved decision-making. The framework generates a strong operational as well as theoretical approach to the organizational utilization of knowledge and business processes.


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