scholarly journals A ‘Control Model’ of Social Media Engagement in Adolescence: A Grounded Theory Analysis

2019 ◽  
Vol 16 (23) ◽  
pp. 4696 ◽  
Author(s):  
Throuvala ◽  
Griffiths ◽  
Rennoldson ◽  
Kuss
Keyword(s):  
Social Media ◽  
Grounded Theory ◽  
Control Model ◽  
Constructivist Grounded Theory ◽  
Theory Analysis ◽  
Psychological Mechanisms ◽  
Behavioral Mechanism ◽  
Social Media Engagement ◽  
Smartphone Use ◽  
Dynamic Interplay

Adolescents actively use social media, which engages them cognitively, emotionally, and behaviorally. However, the underlying psychological mechanisms of engagement have not been adequately addressed. The present study examined adolescents’ psychological processes as these develop in their everyday interactions via social media. The sample comprised six focus groups with 42 adolescents from UK-based schools. Data were analyzed using constructivist grounded theory. The resulting concepts related to individual, social, and structurally related processes, highlighting a synergy between the processes underlying use and a gradual reduction of control as individual, social, and structurally led processes emerge, conceptualized as the ‘control model’ of social media engagement. The findings highlight a controlling aspect in engagement and a dynamic interplay between the processes as mutually determining the quality and the intensity of the interaction. Recommendations are provided for examining control as a main emotional, cognitive, and behavioral mechanism in problematic and/or addictive social media and smartphone use.

The Development of a Program Engagement Theory for Group Offending Behavior Programs

2016 ◽  
Vol 61 (13) ◽  
pp. 1479-1499 ◽  
Author(s):  
Emma Holdsworth ◽  
Erica Bowen ◽  
Sarah Brown ◽  
Douglas Howat
Keyword(s):  
Grounded Theory ◽  
Change Process ◽  
Constructivist Grounded Theory ◽  
Theory Analysis ◽  
Engagement Theory ◽  
Program Outcome ◽  
Offending Behavior ◽  
Group Members ◽  
Program Engagement ◽  
Solution Focused

Offender engagement in group offending behavior programs is poorly understood and under-theorized. In addition, there is no research on facilitators’ engagement. This article presents the first ever theory to address this gap. A Program Engagement Theory (PET) was derived from a constructivist grounded theory analysis that accounts for both facilitators’ and offenders’ engagement in group offending behavior programs (GOBPs). Interviews and session observations were used to collect data from 23 program facilitators and 28 offenders (group members). The analysis revealed that group members’ engagement involved shared identities and moving on as a group. In turn, this was dependent on facilitators personalising treatment frameworks and establishing a hook to help group members move on. The PET emphasizes the importance of considering change during treatment as a process rather than simply a program outcome. Solution-focused (SF) programs were more conducive to engagement and the change process than offence-focused programs.

Tāme Iti and Twitter: a voice from prison

2018 ◽  
Vol 169 (1) ◽  
pp. 74-83 ◽  
Author(s):  
Steve Elers ◽  
Phoebe Elers
Keyword(s):  
Social Media ◽  
Grounded Theory ◽  
Indigenous Rights ◽  
Indigenous Research ◽  
Theory Analysis ◽  
Spatial Confinement ◽  
Indigenous Research Methodology ◽  
Kaupapa Māori ◽  
Use Of Social Media ◽  
Dominant Narratives

This is the first known study concerning the use of social media by an imprisoned campaigner of Indigenous rights. We used grounded theory to analyse Twitter messages of imprisoned Māori rights campaigner, Tāme Iti, who was arrested during the 2007 Terror Raids in Rūātoki, New Zealand. The approach undertaken is grounded in kaupapa Māori, a critical, anti-oppressive, emancipatory and decolonising Indigenous research methodology. Our grounded theory analysis categorised three themes within the data: (1) Māramatanga: Insights from Prison, (2) Māoritanga: Living Māori Culture and (3) Tōrangapū: Thoughts on the Outside. We show that social media can be used to dismantle the communication barriers of spatial confinement and as a tool to counter dominant narratives.

Multibrand Events and Social Media Engagement: Concentration or Spillover?

2020 ◽  
Vol 24 (2) ◽  
pp. 253-262
Author(s):  
Andrea Geissinger ◽  
Christofer Laurell
Keyword(s):  
Social Media ◽  
User Generated Content ◽  
Event Management ◽  
Social Media Engagement ◽  
Managerial Implications ◽  
Dynamic Interplay ◽  
Empirical Material

To what degree do participating and nonparticipating brands enjoy engagement of social media users in the setting of multibrand events? Based on empirical material comprising 4,424 user-generated content published before, during, and after Fashion Week Stockholm in February 2016, this article illustrates how the studied multibrand event both concentrated engagement for participating brands and created spillover engagement to other, nonparticipating brands. Therefore, these findings question whether individual brands benefit from being official participants in multibrand events. This article contributes to the field of event management by illustrating the dynamic interplay between engagement created in social media and multibrand events, while also highlighting associated conceptual and managerial implications.

The journey of an integrationist: A grounded theory analysis.

Psychotherapy ◽  
2016 ◽  
Vol 53 (1) ◽  
pp. 78-89 ◽  
Author(s):  
Tomas Rihacek ◽  
Ester Danelova
Keyword(s):  
Grounded Theory ◽  
Theory Analysis

Examining the accuracy of estimated smartphone use: How well-being and usage level predict discrepancies between estimated and actual use

2019 ◽  
Author(s):  
Craig Sewall ◽  
Daniel Rosen ◽  
Todd M. Bear
Keyword(s):  
Public Health ◽  
Social Media ◽  
Life Satisfaction ◽  
Mobile Device ◽  
Screen Time ◽  
Well Being ◽  
Actual Use ◽  
Smartphone Use ◽  
Usage Level

The increasing ubiquity of mobile device and social media (SM) use has generated a substantial amount of research examining how these phenomena may impact public health. Prior studies have found that mobile device and SM use are associated with various aspects of well-being. However, a large portion of these studies relied upon self-reported estimates to measure amount of use, which can be inaccurate. Utilizing Apple’s “Screen Time” application to obtain actual iPhone and SM use data, the current study examined the accuracy of self-reported estimates, how inaccuracies bias relationships between use and well-being (depression, loneliness, and life satisfaction), and the degree to which inaccuracies were predicted by levels of well-being. Among a sample of 393 iPhone users, we found that: a.) participants misestimated their weekly overall iPhone and SM use by 22.1 and 16.6 hours, respectively; b.) the correlations between estimated use and well-being variables were consistently stronger than the correlations between actual use and well-being variables; and c.) the amount of inaccuracy in estimated use is associated with levels of participant well-being as well as amount of use. These findings suggest that estimates of device/SM use may be biased by factors that are fundamental to the relationships being investigated. **This manuscript is currently under review**

Social media engagement, service complexity, and experiential quality in US hospitals

2020 ◽  
Vol 34 (6) ◽  
pp. 833-845 ◽  
Author(s):  
Youngsu Lee ◽  
Joonhwan In ◽  
Seung Jun Lee
Keyword(s):  
Social Media ◽  
Demographic Data ◽  
Positive Association ◽  
Customer Engagement ◽  
Service Firms ◽  
Multiple Sources ◽  
Cross Sectional ◽  
Content Type ◽  
Social Media Engagement ◽  
Experiential Quality

Purpose As social media platforms become increasingly popular among service firms, many US hospitals have been using social media as a means to improve their patients’ experiences. However, little research has explored the implications of social media use within a hospital context. The purpose of this paper is to investigate a hospital’s customer engagement through social media and its association with customers’ experiential quality. Also, this study examines the role of a hospital’s service characteristics, which could shape the nature of the interactions between patients and the hospital. Design/methodology/approach Data from 669 hospitals with complete experiential quality and demographic data were collected from multiple sources of secondary data, including the rankings of social media friendly hospitals, the Hospital Compare database, the Center for Medicare and Medicaid (CMS) cost report, the CMS impact file, the Healthcare Information and Management Systems Society Analytics database and the Dartmouth Atlas of Health Care. Specifically, the authors designed the instrumental variable estimate to address the endogeneity issue. Findings The empirical results suggest a positive association between a hospital’s social media engagement and experiential quality. For hospitals with a high level of service sophistication, the association between online engagement and experiential quality becomes more salient. For hospitals offering various services, offline engagement is a critical predictor of experiential quality. Research limitations/implications A hospital with more complex services should make efforts to engage customers through social media for better patient experiences. The sample is selected from databases in the US, and the databases are cross-sectional in nature. Practical implications Not all hospitals may be better off improving the patient experience by engaging customers through social media. Therefore, practitioners should exercise caution in applying the study’s results to other contexts and in making causal inferences. Originality/value The current study delineates customer engagement through social media into online and offline customer engagement. This study is based on the theory of customer engagement and reflects the development of mobile technology. Moreover, this research may be considered as pioneering in that it considers the key characteristics of a hospital’s service operations (i.e., service complexity) when discovering the link between customers’ engagement through a hospital’s social media and experiential quality.

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