scholarly journals Twitter Sentiment Analysis towards COVID-19 Vaccines in the Philippines Using Naïve Bayes

Information ◽  
2021 ◽  
Vol 12 (5) ◽  
pp. 204
Author(s):  
Charlyn Villavicencio ◽  
Julio Jerison Macrohon ◽  
X. Alphonse Inbaraj ◽  
Jyh-Horng Jeng ◽  
Jer-Guang Hsieh

A year into the COVID-19 pandemic and one of the longest recorded lockdowns in the world, the Philippines received its first delivery of COVID-19 vaccines on 1 March 2021 through WHO’s COVAX initiative. A month into inoculation of all frontline health professionals and other priority groups, the authors of this study gathered data on the sentiment of Filipinos regarding the Philippine government’s efforts using the social networking site Twitter. Natural language processing techniques were applied to understand the general sentiment, which can help the government in analyzing their response. The sentiments were annotated and trained using the Naïve Bayes model to classify English and Filipino language tweets into positive, neutral, and negative polarities through the RapidMiner data science software. The results yielded an 81.77% accuracy, which outweighs the accuracy of recent sentiment analysis studies using Twitter data from the Philippines.

CAUCHY ◽  
2021 ◽  
Vol 7 (1) ◽  
pp. 28-39
Author(s):  
Adri Priadana ◽  
Ahmad Ashril Rizal

The COVID-19 pandemic impact has affected all industries in Indonesia and even the world, including the tourism industry. Researchers have a role in researching to answer the needs of the tourism industry, especially in making tourism and business destination management programs and carrying out activities oriented to meet the needs of the tourism industry. Meanwhile, the government has a role in making policies, especially in the roadmap, for developing the tourism industry. This study aims to track trending topics in social media Instagram since COVID-19 hit. The results of trending topics will be classified by sentiment analysis using a Lexicon-based and Naive Bayes Classifier. Based on Instagram data taken since January 2020, it shows the five highest topics in the tourism sector, namely health protocols, hotels, homes, streets, and beaches. Of the five topics, sentiment analysis was carried out with the Lexicon-based and Naive Bayes classifier, showing that beaches get an incredibly positive sentiment, namely 80.87%, and hotels provide the highest negative sentiment 57.89%. The accuracy of the Confusion matrix's sentiment results shows that the accuracy, precision, and recall are 82.53%, 86.99%, and 83.43%, respectively.


The World Wide Web has boosted its content for the past years, it has a vast amount of multimedia resources that continuously grow specifically in documentary data. One of the major contributors of documentary contents can be evidently found on the social media called Facebook. People or netizens on Facebook are actively sharing their opinion about a certain topic or posts that can be related to them or not. With the huge amount of accessible documentary data that are seen on the so-called social media, there are research trends that can be made by the researchers in the field of opinion mining. A netizen’s comment on a particular post can either be a negative or a positive one. This study will discuss the opinion or comment of a netizen whether it is positive or negative or how she/he feels about a specific topic posted on Facebook; this is can be measured by the use of Sentiment Analysis. The combination of the Natural Language Processing and the analytics in textual form is also known as Sentiment Analysis that is use to the extraction of data in a useful manner. This study will be based on the product reviews of Filipinos in Filipino, English and Taglish (mixed Filipino and English) languages. To categorize a comment effectively, the Naïve Bayes Algorithm was implemented to the developed web system.


2021 ◽  
Vol 3 (3) ◽  
pp. 203-210
Author(s):  
Putri Rana Khairina ◽  
Desti Fitriati

Covid-19 is widespread, resulting in a global pandemic. Distance Learning System (DLS) is considered as a solution but, the reality of the implementation of DLS is not in accordance with the expectations of the community. Many Twitter users wrote their opinions on DLS. The tendency of public sentiment can be used as a way to improve the existing education system in Indonesia and can be an input for the government in improving the DLS method that is being implemented. Thus, this study produced a system that can analyze tweet sentiment towards DLS. The tweet was obtained using the Twitter API. The method used is Naïve Bayes for the process of classification of positive, negative, and neutral sentiments using 600 data. Then, data sharing is done 80% data training and 20% data testing that will be in the text preprocessing first. The accuracy of sentiment analysis of DLS using the Naïve Bayes method using 3-fold Cross-Validation produces an average of 93%.


2020 ◽  
Vol 1 (1) ◽  
pp. 19-26
Author(s):  
Rakhmi Khalida ◽  
Siti Setiawati

Abstract   The Government of Indonesia took steps to change the system to improve public services in traffic violations by implementing the e-ticketing system. This system is a solution for disciplining motorized motorists from committing traffic violations. The existence of e-ticketing is also a solution to prevent the delinquency of law enforcers from illegal levies, peace terms in place, to accountability of fines. In this study, sentiment analysis of the e-ticketing system or opinion mining to classify the variety of public comments that give a positive, negative or neutral impression. Twitter social media is one of the objects to express opinions because it is user friendly, updated topics, and openly accesses tweets. Opinions on Twitter are collected, then the preprocessing stage is performed, then the selection of information gain features helps reduce noise caused by irrelevant labels, the next step is the classification of sentiments with the Naïve Bayes algorithm and finally polarity sentiments. This research resulted in an accuracy of 41.82%, a precision of 50.51% and a recall of 45.45%.   Keywords: Sentiment analysis, E-ticketing, Information Gain, Naive Bayes   Abstrak   Pemerintah Indonesia melakukan langkah perubahan untuk memperbaiki sistem pelayanan publik dalam pelanggaran berlalu-lintas yaitu dengan menerapkan sistem e-Tilang. Sistem ini menjadi solusi mendisiplinkan para pengendara kendaraan bermotor dari banyaknya melakukan pelanggaran berlalu-lintas. Keberadaan e-Tilang juga menjadi solusi mencegah kenakalan penegak hukum dari pungutan liar, istilah damai ditempat, hingga akuntabilitas uang denda. Dalam penelitian ini melakukan analisis sentimen tentang sistem e-Tilang atau opinion mining untuk mengelompokan ragam komentar masyarakat yang memberikan kesan positif, negatif atau netral. Media sosial Twitter menjadi salah satu objek untuk menyampaikan opini karena user friendly, topik ter-update, dan terbuka mengakses tweet. Opini pada twitter dikumpulkan, lalu dilakukan tahapan preprocessing, selanjutnya dengan seleksi fitur information gain membantu mengurangi noise yang disebabkan oleh label-label yang tidak relevan, tahap selanjutnya adalah klasifikasi sentimen dengan algoritma Naïve Bayes dan terakhir sentimen polarity. Penelitian ini menghasilkan accuracy 41,82%, presisi 50,51% dan recall 45,45%.   Kata kunci: Analisis sentimen, E-Tilang, Information Gain, Naive Bayes


Author(s):  
Ardianne Luthfika Fairuz ◽  
Rima Dias Ramadhani ◽  
Nia Annisa Ferani Tanjung

Akhir tahun 2019 lalu dunia digemparkan oleh munculnya suatu penyakit yang disebabkan oleh virus SARS-CoV-2 yang merupakan jenis virus terbaru dari coronavirus. Penyakit ini dikenal dengan nama COVID-19. Penyebaran penyakit ini terbilang cukup luas dan cepat. Dalam waktu singkat penyakit ini mulai menyebar ke segala penjuru dunia tak terkecuali Indonesia. Dengan tingkat penyebaran yang begitu tinggi dan belum ditemukannya vaksin untuk COVID-19, menyebabkan kekacauan di tengah masyarakat. Hal ini mempengaruhi banyak sektor kehidupan masyarakat. Tak sedikit masyarakat yang aktif bersosial media dan menuliskan pendapat, opini serta pemikirannya di platform media sosial seperti Twitter. Terjadinya pandemi ini mendorong masyarakat untuk menuliskan opini, pemikiran serta pendapatnya terhadap COVID-19 pada media sosial Twitter. Dibutuhkan suatu model sentiment analysis untuk mengklasifikasi tweet masyarakat di Twitter menjadi positif dan negatif. Sentiment analysis merupakan bagian dari Natural Language Processing yang membuat sebuah sistem guna mengenali serta mengekstraksi opini dalam  bentuk teks. Pada penelitian ini digunakan algoritma Naive Bayes dan K-Nearest Neighbor untuk digunakan dalam membangun model sentiment analysis terhadap tweet pengguna Twitter terhadap COVID-19. Didapatkan akurasi sebesar 85% untuk algoritma Naïve Bayes dan 82% untuk algoritma K-Nearest Neighbor pada nilai k=6, 8, dan 14.


Author(s):  
Mir Habeebullah Shah Quadri ◽  
R. K. Selvakumar

Both sellers and buyers heavily depend on the opinions of customers in purchasing and selling products online. When it comes to text-based data, sentiment analysis of user reviews has become a prominent facet of machine learning. Text data is generally unstructured which makes opinion mining very challenging. A wide array of pre-processing and post-processing techniques need to be applied. But the major challenge is selecting the right classifier for the job. Naïve Bayes algorithm is a commonly used machine learning classifier when it comes to opinion mining and sentiment analysis. The focus of this survey is to observe and analyze the performance of Naïve Bayes algorithm in sentiment analysis of user reviews online. Recent research from a wide array of use-cases such as sentiment analysis of movie reviews, product reviews, book reviews, blog posts, microblogs and other sources of data have been taken into account. The results show that Naïve Bayes algorithm performs exceptionally well with accuracies between 75% to 99% across the board.


Author(s):  
Rafael Jiménez ◽  
Vicente García ◽  
Karla Olmos-Sánchez ◽  
Alan Ponce ◽  
Jorge Rodas-Osollo

Social networks have moved from online sites to interact with your friends to a platform where people, artists, brands, and even presidents interact with crowds of people daily. Airlines are some of the companies that use social networks such as Twitter to communicate with their clients through messages with offers, travel recommendations, videos of collaborations with YouTubers, and surveys. Among the many responses to airline tweets, there are users' suggestions on how to improve their services or processes. These recommendations are essential since the success of many companies is based on offering what the client wants or needs. A database of tweets was created using user tweets sent to airline accounts on Twitter between July 30 (2019) and August 8 (2019). Natural language processing techniques were used on the database to preprocess its data. The latest classification results using Naive Bayes show an accuracy of 72.44%.


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