scholarly journals A Roadmap to Critical Redesign Choices That Increase the Robustness of Business Process Redesign Initiatives

2021 ◽  
Vol 7 (3) ◽  
pp. 178
Author(s):  
George Tsakalidis ◽  
Kostas Vergidis

The elaborate analysis of a business process (BP) typically informs its potential for business process redesign (BPR), but the latter is usually conducted in a non-systematic way. The purpose of this paper is the introduction of the Business Process Redesign Capacity Assessment (BP-RCA) framework that assesses the redesign capability of BP models, prior to their implementation. This study combines key redesign features introduced by domain experts, to a conceptual framework that takes into consideration an inclusive set of BPR components in three consecutive phases, towards facilitating organizations in the practice of redesign decision making. In this paper, an illustrative case study is used to present the initial phase (selection) of the framework. To assess the usability of the BP-RCA, the authors reviewed twelve established redesign initiatives from literature which proved to implicitly follow similar steps to the proposed framework. The findings indicate that the BP-RCA framework provides a systematic exploration of fundamental redesign aspects and can be used as a reliable measurement of the redesign capacity of candidate BP models. The framework also provides practitioners with the necessary methodology for increasing the BPR effectiveness, the robustness of the varying initiatives and the overall innovativeness of businesses.

Author(s):  
Marco Ferretti ◽  
Francesco Schiavone

Purpose The goal of the present article is to contribute to the extant literature about the exploitation of IoT in seaports by illustrating in detail how such IT infrastructures can impact on the redesign of their business processes. Thus, the research question of the study is: how do IoT technologies redesign the business processes of seaports? Design/methodology/approach The article reports the illustrative case study of the German Port of Hamburg, one of the main European seaports, which widely adopted technologies based on IoT over the last few years. Findings The results show the adoption of IoT technologies widely redesigns and improves the performance of all the main business process of the port analysed, in particular those processes related to technology and information of the organisation. The IoT-driven BPR must be planned strategically by the port management and implies the involvement of all the port stakeholders and, if necessary, the hiring external professional partners. Originality/value Despite some authors report generically which are the ports operational domains more affected by IoT, there is a lack of studies about the specific implications of the adoption of such technologies on the BPR of seaports. The article fills in this gap.


Author(s):  
M. Hughes

Competitive pressures and improvements in information technology constantly force organisations to re-evaluate their business strategies (Porter, 2001; Venkatraman, 1994). Although public-sector organisations may not operate in a competitive environment, changes in management philosophies are causing public-sector organisations to think and act more like private-sector organisations (Gulledge & Sommers, 2002). Electronic government is one means by which governments can offer more effective and efficient services (Layne & Lee, 2001). This article investigates the evolution of e-government in Ireland. A case study is presented detailing how the Irish government’s e-government strategy was devised and implemented. The success of this implementation yields valuable insights into the identification and management of critical concerns during the evolvement and attainment of business-process redesign in e-government. Cumulatively, these lessons provide a road map for the successful attainment of citizen-centric e-government.


2011 ◽  
pp. 217-226
Author(s):  
Martin Hughes ◽  
Murray Scott ◽  
Willie Golden

Competitive pressures and improvements in information technology constantly force organisations to re-evaluate their business strategies (Porter, 2001; Venkatraman, 1994). Although public-sector organisations may not operate in a competitive environment, changes in management philosophies are causing public-sector organisations to think and act more like private-sector organisations (Gulledge & Sommers, 2002). Electronic government is one means by which governments can offer more effective and efficient services (Layne & Lee, 2001). This article investigates the evolution of e-government in Ireland. A case study is presented detailing how the Irish government’s e-government strategy was devised and implemented. The success of this implementation yields valuable insights into the identification and management of critical concerns during the evolvement and attainment of business-process redesign in e-government. Cumulatively, these lessons provide a road map for the successful attainment of citizen-centric e-government.


2011 ◽  
pp. 284-313
Author(s):  
Victor Portougal

This case study is intended as a tutorial. The case solution is given up to the endof the business process redesign stage. The SAP implementation (quite similarto that described for EA Cakes Ltd.) is left to the readers of the book (or tothe students, if the book is used in education). The main lesson of this case isthe following: though the company does not look like EA Cakes Ltd., and thegoals of the production planning systems are different, nevertheless, analogousSAP solutions can be used to give computer support to the production planningstaff.


Author(s):  
Andrea Felicetti

Resilient socioeconomic unsustainability poses a threat to democracy whose importance has yet to be fully acknowledged. As the prospect of sustainability transition wanes, so does perceived legitimacy of institutions. This further limits representative institutions’ ability to take action, making democratic deepening all the more urgent. I investigate this argument through an illustrative case study, the 2017 People’s Climate March. In a context of resilient unsustainability, protesters have little expectation that institutions might address the ecological crisis and this view is likely to spread. New ways of thinking about this problem and a new research agenda are needed.


Relay Journal ◽  
2020 ◽  
pp. 80-99
Author(s):  
Naoya Shibata

Although teaching reflection diaries (TRDs) are prevalent tools for teacher training, TRDs are rarely used in Japanese secondary educational settings. In order to delve into the effects of TRDs on teaching development, this illustrative case study was conducted with two female teachers (one novice, and one experienced) at a Japanese private senior high school. The research findings demonstrated that both in-service teachers perceived TRDs as beneficial tools for understanding their strengths and weaknesses. TRDs and class observations illustrated that the novice teacher raised their self-confidence in teaching and gradually changed their teaching activities. On the other hand, the experienced teacher held firm teaching beliefs based on their successful teaching experiences and were sometimes less willing to experiment with different approaches. However, they changed their teaching approaches when they lost balance between their class preparation and other duties. Accordingly, although teachers’ firm beliefs and successful experiences may sometimes become possible hindrances from using TRDs effectively, TRDs can be useful tools to train and help teachers realise their strengths and weaknesses.


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