scholarly journals The Effects of Organizational Absorptive Capacity, Professional Experience and Training over the Use of Sales Force Automation

2021 ◽  
Vol 19 (1) ◽  
pp. 15-32
Author(s):  
Kaouther Jridi ◽  
Amel Chaabouni
Keyword(s):  
Absorptive Capacity ◽  
Positive Impact ◽  
Positive Influence ◽  
Sales Force ◽  
Structural Equations ◽  
Professional Experience ◽  
Continuous Training ◽  
Sales Force Automation ◽  
Absorptive Capacities ◽  
The Impact

This research brings out the impact of training and professional experience on organizational absorptive capacity and the use of Sales Force Automation (SFA). A quantitative study was conducted on a sample of 186 medical sales representatives who work in the pharmaceutical industry. The method of structural equations based on the PLS approach and linear regression have been deployed for data analysis. The results reveal a positive impact of the training over organizational absorptive capacity (potential absorptive capacity and realized absorptive capacity) and the use of SFA as well as a positive impact of professional experience on organizational absorptive capacity. Furthermore, the organizational absorptive capacity has a positive influence on the use of the SFA. This study contributes to the literature on SFA use by examining the role of training, professional experience, realized and potential absorptive capacities in the SFA use. This research is appropriate for managers of pharmaceutical companies who constantly seek to improve the use of SFA technologies. Thus, the staff of these companies is more likely to perform their duties in a way that promotes their realized and potential absorptive capacities and the best use of SFA through continuous training for inexperienced and experienced salespeople.

The effect of shipping knowledge and absorptive capacity on organizational innovation and logistics value

2015 ◽  
Vol 26 (2) ◽  
pp. 218-237 ◽  
Author(s):  
Eon-Seong Lee ◽  
Dong-Wook Song
Keyword(s):  
Organizational Performance ◽  
Absorptive Capacity ◽  
Organizational Innovation ◽  
Positive Impact ◽  
Business Environment ◽  
Positive Influence ◽  
Maritime Logistics ◽  
Logistics Industry ◽  
Content Type ◽  
The Impact

Purpose – The purpose of this paper is to examine what types of shipping knowledge are crucial in order for shipping companies to survive in dynamic business environment, and to investigate how the shipping knowledge affects the company’s performance (i.e. organizational innovation and logistics value). This paper also diagnoses the moderating effect of absorptive capacity on the relationship between the shipping knowledge and its effectiveness. Design/methodology/approach – Based on the literature, a theoretical framework and relevant hypotheses are established so as to show associated relationships between shipping knowledge, absorptive capacity, and organizational innovation and logistics value. Data are collected for an empirical analysis and a moderated hierarchical regression analysis is conducted to test the hypotheses. Findings – Results show that a high level of shipping knowledge has a positive influence on the organizational innovation and logistics value of shipping companies. The findings also indicate that, while the absorptive capacity of shipping companies moderates the positive impact of shipping knowledge on the logistics value, it directly affects the improvement of organizational innovation. Research limitations/implications – This research verifies that effective knowledge management of shipping companies plays a significant role in developing organizational innovation and improving logistics performance. The research findings provide shipping companies with a strategic insight into the identification of critical sources for competitive advantage and greater organizational performance from an organizational learning perspective. Practical implications – This line of research is served as an indicator of a good strategic direction for the practitioners engaged in the maritime transport and logistics industry, in order for them to become better integrated entities in a global logistics system as well as maximize their competitive advantages. Originality/value – This paper makes the first attempt in its kind at empirically examining the types of shipping knowledge and its overall effectiveness in terms of the improvement of organizational innovation and logistics value. The moderating role of absorptive capacity on the impact of knowledge on organizational performance has also been initiated in the maritime logistics research.

Reconciliation of deterministic and knowledge management approaches for a better understanding of SFA’s impact on salespersons’ performance

2019 ◽  
Vol 49 (3) ◽  
pp. 353-371
Author(s):  
Kaouther Jridi ◽  
Amel Chaabouni ◽  
Abdelfattah Triki
Keyword(s):  
Knowledge Management ◽  
Pharmaceutical Industry ◽  
Absorptive Capacity ◽  
Positive Impact ◽  
Sales Force ◽  
Customer Relationship ◽  
Content Type ◽  
Sales Force Automation ◽  
African Context ◽  
Management Approaches

Purpose The purpose of this study is to reconcile the deterministic and the knowledge management approaches to investigate a framework that provides an explanation of the sales force automation (SFA) practices’ impact on salespersons’ performance through the organizational absorptive capacity in the African pharmaceutical industry. Design/methodology/approach An exploratory study was conducted to understand SFA uses in the pharmaceutical industry; then a total of 186 medical representatives were sampled and partial least squares analysis was performed. Findings The results identified the positive impact of organizational absorptive capacity on SFA use. In addition, the use of the SFA positively influenced the salespersons’ performance. Finally, age plays a positive moderating role in the relationships between use of SFA as a tool for internal coordination between actors and salespersons’ performance. Practical implications This research could be useful for managers of pharmaceutical laboratories to SFA use as a tool of coordination between the actors, as a tool of management of the customer relationship and as a tool of management knowledge. Originality/value In contrast with the existing studies dealing with deterministic approach when studying the use of SFA, this study exploited the reconciliation between deterministic and knowledge management approaches to propose a conceptual framework dealing with the relationship between the SFA use, the organizational absorptive capacity and the salespersons’ performance in the pharmaceutical industry. This research proposed and tested a framework adapted to the African context.

The Impact of the Business Environment on the Formalization of Informal Firms. The Case of Kosovo

Südosteuropa ◽  
2020 ◽  
Vol 68 (4) ◽  
pp. 505-529
Author(s):  
Kujtim Zylfijaj ◽  
Dimitar Nikoloski ◽  
Nadine Tournois
Keyword(s):  
Negative Impact ◽  
Positive Impact ◽  
Business Environment ◽  
Positive Influence ◽  
Policy Implications ◽  
Tax Reforms ◽  
Firm Level ◽  
Characteristics Analysis ◽  
Significant Negative Impact ◽  
The Impact

AbstractThe research presented here investigates the impact of the business environment on the formalization of informal firms, using firm-level data for 243 informal firms in Kosovo. The findings indicate that business-environment variables such as limited access to financing, the cost of financing, the unavailability of subsidies, tax rates, and corruption have a significant negative impact on the formalization of informal firms. In addition, firm-level characteristics analysis suggests that the age of the firm also exercises a significant negative impact, whereas sales volume exerts a significant positive impact on the formalization of informal firms. These findings have important policy implications and suggest that the abolition of barriers preventing access to financing, as well as tax reforms and a consistent struggle against corruption may have a positive influence on the formalization of informal firms. On the other hand, firm owners should consider formalization to be a means to help them have greater opportunities for survival and growth.

scholarly journals Midwives’ experiences of implementing respectful maternity care knowledge in daily maternity care practices after participating in a four-day RMC training

BMC Nursing ◽  
2021 ◽  
Vol 20 (1) ◽  
Author(s):  
Veronica Millicent Dzomeku ◽  
Adwoa Bemah Boamah Mensah ◽  
Emmanuel Kweku Nakua ◽  
Pascal Agbadi ◽  
Jody R. Lori ◽  
...  
Keyword(s):  
Maternity Care ◽  
Positive Impact ◽  
Good Practice ◽  
Healthcare Facility ◽  
Positive Influence ◽  
Respectful Maternity Care ◽  
Training Workshop ◽  
Care Practices ◽  
The Impact ◽  
Childbearing Women

Abstract Background In Ghana, studies documenting the effectiveness of evidence-based specialized training programs to promote respectful maternity care (RMC) practices in healthcare facilities are few. Thus, we designed a four-day RMC training workshop and piloted it with selected midwives of a tertiary healthcare facility in Kumasi, Ghana. The present paper evaluated the impact of the training by exploring midwives’ experiences of implementing RMC knowledge in their daily maternity care practices 4 months after the training workshop. Methods Through a descriptive qualitative research design, we followed-up and conducted 14 in-depth interviews with participants of the RMC training, exploring their experiences of applying the acquired RMC knowledge in their daily maternity care practices. Data were managed and analysed using NVivo 12. Codes were collapsed into subthemes and assigned to three major predetermined themes. Results The findings have been broadly categorized into three themes: experiences of practising RMC in daily maternity care, health facility barriers to practising RMC, and recommendations for improving RMC practices. The midwives mentioned that applying the newly acquired RMC knowledge has positively improved their relationship with childbearing women, assisted them to effectively communicate with the women, and position them to recognize the autonomy of childbearing women. Despite the positive influence of the training on clinical practice, the midwives said the policy and the built environment in the hospital does not support the exploration of alternative birthing positions. Also, the hospital lacked the required logistics to ensure privacy for multiple childbearing women in the open labour ward. The midwives recommended that logistics for alternative birthing positions and privacy in the ward should be provided. Also, all midwives and staff of the hospital should be taken through the RMC training program to encourage good practice. Conclusion Despite the report of some RMC implementation challenges, the midwives noted that the 4-day RMC training has had a positive impact on their maternity caregiving practice in the hospital. Policies and programs aimed at addressing the issue of disrespect and abusive practices during maternity care should advocate and include the building of facilities that support alternative birthing positions and privacy of childbearing women during childbirth.

scholarly journals Midwives’ experiences of implementing respectful maternity care knowledge in daily maternity care practices after participating in a four-day RMC training

2020 ◽  
Author(s):  
Veronica Millicent Dzomeku ◽  
Boamah Mensah Adwoa Bemah ◽  
Nakua Kweku Emmanuel ◽  
Agbadi Pascal ◽  
Lori R. Jody ◽  
...  
Keyword(s):  
Maternity Care ◽  
Positive Impact ◽  
Good Practice ◽  
Healthcare Facility ◽  
Positive Influence ◽  
Respectful Maternity Care ◽  
Training Workshop ◽  
Care Practices ◽  
The Impact ◽  
Childbearing Women

Abstract Background: In Ghana, studies documenting the effectiveness of evidence-based specialized training programs to promote respectful maternity care (RMC) practices in healthcare facilities are few. Thus, we designed a four-day RMC training workshop and piloted it with selected midwives of a tertiary healthcare facility in Kumasi, Ghana. The present paper evaluated the impact of the training by exploring midwives’ experiences of implementing RMC knowledge in their daily maternity care practices four months after the training workshop.Methods: Through a descriptive qualitative research design, we followed-up and conducted 14 in-depth interviews with participants of the RMC training, exploring their experiences of applying the acquired RMC knowledge in their daily maternity care practices. Data were managed and analysed using NVivo 12. Codes were collapsed into subthemes and assigned to three major predetermined themes.Results: The findings have been broadly categorized into three themes: experiences of practising RMC in daily maternity care, health facility barriers to practising RMC, and recommendations for improving RMC practices. The midwives mentioned that applying the newly acquired RMC knowledge has positively improved their relationship with childbearing women, assisted them to effectively communicate with the women, and position them to recognize the autonomy of childbearing women. Despite the positive influence of the training on clinical practice, the midwives said the policy and the built environment in the hospital does not support the exploration of alternative birthing positions. Also, the hospital lacked the required logistics to ensure privacy for multiple childbearing women in the open labour ward. The midwives recommended that logistics for alternative birthing positions and for privacy in the ward should be provided. Also, all midwives and staff of the hospital should be taken through the RMC training program to encourage good practice.Conclusion: Despite the report of some RMC implementation challenges, the midwives noted that the 4-day RMC training has had a positive impact on their maternity caregiving practice in the hospital. Policies and programs aimed at addressing the issue of disrespect and abusive practices during maternity care should advocate and include the building of facilities that support alternative birthing positions and privacy of childbearing women during childbirth.

scholarly journals Factors Influencing Online Education during COVID-19 Pandemic: Sri Lankan Students’ Perspective

2021 ◽  
Vol 11 (4) ◽  
Author(s):  
M. A. K. Sriyalatha ◽  
P. J. Kumarasinghe
Keyword(s):  
Online Education ◽  
Positive Impact ◽  
Structural Equations ◽  
Primary Data ◽  
Sri Lankan ◽  
University Administrators ◽  
Factors Influencing ◽  
Management Students ◽  
The University ◽  
The Impact

This study examines the factors influencing online education for selected Sri Lankan universities during the COVID-19 pandemic. It also analyses the moderate effect of gender and type of the university on online education. Primary data were collected using a questionnaire via google form from Management students in Sri Lankan selected universities. Data analysis was done through structural equations using analysis of moment structures (AMOS) version 22.0. Attitude, internet and related facilities, curriculum, and self-motivation were found to have a significant positive impact on online education, while workload & time have no significant effect on online education. Among four factors, the strongest influence was derived from self-motivation followed by the curriculum. We have not found significant differences among male and female students’ views on online education, while the impact from the type of university is different among the two categories. This study effectively guides policy makers and university administrators across the educational institutes to decide on continuing online education. It reveals some insights to the teachers, students, and parents to understand the significance of the modern online learning environment and its positive impact on the new learning mode. There is no study related to the factors associated with the impact of online education during the Covid-19 pandemic in the Sri Lankan context.

scholarly journals The Effects of rural income project on silk exports and livelihood of smallholder producers in Gatsibo District, Rwanda

2021 ◽  
Author(s):  
Abiola Ogunlusi ◽  
Olanrewaju Olaniyan
Keyword(s):  
Textile Industry ◽  
Positive Impact ◽  
Raw Materials ◽  
Climatic Conditions ◽  
High Yield ◽  
Continuous Training ◽  
Cocoon Production ◽  
Income Status ◽  
The Impact ◽  
Smallholder Producers

Abstract Sericulture has been seen in Rwanda as an opportunity for increasing raw materials for the textile industry. Therefore, it has provided a new source of income, reduced unemployment and most likely to improve the livelihood status of poor sericulture smallholder producers by increasing their income earnings. The high yield in silk production has been pleasing due to the favourable climatic conditions for mulberry cultivation, sericulture has been seen as a potential tool to reduce poverty and also to generate foreign exchanges from exportation. The broad objective of this paper focuses on the impact of the livelihood status of smallholder producers in Rwanda. Purposive and simple random sampling techniques were employed in selecting 286 sericulture households’ farmers in Gatsibo district. Data for this study were analysed using descriptive statistics, inferential statistics, paired-samples t-test, cross-tabulation and chi-square test of independence. The results of this study showed clearly a significant improvement in the livelihood of the farmers. It was gathered that 82% asserted there are organized markets available for silk exportation. 77% affirmed an improvement in their income status. The average level of income per year from cocoon production among the farmers was estimated to be $ 227.59. It is of topmost priority for this program to continue because its effect has a very positive impact on the livelihood status of the beneficiaries. Farmers should be provided with continuous training, access to credits. If sustained properly it will resolve future challenges and springs more opportunities for farmers and likewise to the country through exports.

scholarly journals The impact of social media on business growth and performance in India

2019 ◽  
Vol 9 (4) ◽  
pp. 190-194
Author(s):  
BALUSAMY S ◽  
VENKATASUBRAMANIAM A ◽  
GIRI N
Keyword(s):  
Social Media ◽  
Social Presence ◽  
Business Performance ◽  
Positive Impact ◽  
Positive Influence ◽  
Communication Techniques ◽  
Essential Tool ◽  
And Performance ◽  
Scalable Communication ◽  
The Impact

Until the late 1990’s the only form of media known to businesses were television, newspapers and radio, however in the early 2000s, a revolution in media was witnessed and the world was introduced to Social Media. Social Media is a just like any other Form of media is a tool used for communication but at the larger scale for social interaction using highly accessible and scalable Communication techniques. Social media has a positive impact and a positive influence on the company as well as the customers. Social media is becoming an essential tool for marketers, which is at a very minimum investment. In today’s’ scenario consumers judge a company based on their online presence, hence companies can innovate and simultaneously create a strong social presence by always catering to their customers’ needs and concerns.Internationally, companies have adopted Social Media as an essential tool for their marketing campaign; however the same is not adapted in India to a large extent. What are the benefits of Social media? What are the examples of Social media? This study understands the benefits,impact and importance of Social Media on business performance and growth.

scholarly journals The Effects of rural income project on silk exports and livelihood of smallholder producers in Gatsibo District, Rwanda.

2021 ◽  
Author(s):  
Abiola Ogunlusi ◽  
Olanrewaju Olaniyan
Keyword(s):  
Textile Industry ◽  
Positive Impact ◽  
Raw Materials ◽  
Climatic Conditions ◽  
High Yield ◽  
Continuous Training ◽  
Cocoon Production ◽  
Income Status ◽  
The Impact ◽  
Smallholder Producers

Abstract Sericulture has been seen in Rwanda as an opportunity for increasing raw materials for the textile industry. Therefore, it has provided a new source of income, reduced unemployment and most likely to improve the livelihood status of poor sericulture smallholder producers by increasing their income earnings. The high yield in silk production has been pleasing due to the favourable climatic conditions for mulberry cultivation, sericulture has been seen as a potential tool to reduce poverty and also to generate foreign exchanges from exportation. The broad objective of this paper focuses on the impact of the livelihood status of smallholder producers in Rwanda. Purposive and simple random sampling techniques were employed in selecting 286 sericulture households’ farmers in Gatsibo district. Data for this study were analysed using descriptive statistics, inferential statistics, paired-samples t-test, cross-tabulation and chi-square test of independence. The results of this study showed clearly a significant improvement in the livelihood of the farmers. It was gathered that 82% asserted there are organized markets available for silk exportation. 77% affirmed an improvement in their income status. The average level of income per year from cocoon production among the farmers was estimated to be $227.59. It is of topmost priority for this program to continue because its effect has a very positive impact on the livelihood status of the beneficiaries. Farmers should be provided with continuous training, access to credits. If sustained properly it will resolve future challenges and springs more opportunities for farmers and likewise to the country through exports.

scholarly journals Entrepreneurship Education in Nigeria Tertiary Institutions and its Impact on Students’ Entrepreneurial Career Intentions. A Study of Students at Federal Polytechnic Ekowe

2020 ◽  
Vol 5 (4) ◽  
Author(s):  
Kurotimi Maurice Fems
Keyword(s):  
Phenomenological Study ◽  
Positive Impact ◽  
Entrepreneurship Education ◽  
Entrepreneurial Intention ◽  
Positive Influence ◽  
Policy Makers ◽  
Tertiary Institutions ◽  
Career Intention ◽  
Laboratory Technology ◽  
The Impact

 Purpose: Entrepreneurship education as an influencer of graduate entrepreneurial intention is gaining massive attention amongst practitioners, policy makers and academics across the globe. The proliferation of entrepreneurship courses in universities around the world is evident of this wide acceptance of entrepreneurship education as a strategy for graduate entrepreneurship. The purpose of this research paper is to ascertain the impact entrepreneurship education has on students’ entrepreneurial career intentions.Methodology: The article includes a review of literature in entrepreneurship education and entrepreneurial intention to gain background knowledge. This research is a qualitative, interpretive phenomenological study and relies on narrative as a means of knowing, and as a form of communication. The scope of the study is year one students at the Federal Polytechnic of Oil & Gas Ekowe in the departments of Computer Science, Science Laboratory Technology and Statistics. The questionnaire was designed in a semi-structured way and distributed to students to return after 7 days to allow for proper articulation of narratives.Findings: A total of 42 students participated in the interview and 42 returned. 28.57% representing 12 students showed intention to start a business, 40.48% (17 students) desire to get a job after graduation while 13 students (30.95%) are unsure what they want to do after graduation. The results indicate that entrepreneurship education has a positive impact on students’ entrepreneurial career intention but other than EE, it was also revealed from participants’ narratives that age, prior experience and parents’ status have positive influence on graduate entrepreneurial decisions.Implication of Findings: Findings will aid curriculum designers and educational policy makers to scrutinize and re-examine EE programmes and how they are taught to enhance practice.Originality: Narratives and storytelling methods are not the common methods adopted in entrepreneurship education and entrepreneurial intention research. More research should be carried out using this method to validate results from this approach.

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