scholarly journals Why People Keep Using Knowledge Management Systems: A Causal Analysis of Continuance Behavior

2022 ◽  
Vol 19 (3) ◽  
pp. pp237-254
Author(s):  
Eric Tucker ◽  
Timothy Kotnour
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Structural Equation ◽  
Online Survey ◽  
Knowledge Management System ◽  
Management Systems ◽  
Coefficient Of Determination ◽  
Equation Modeling ◽  
Knowledge Management Systems ◽  
Continuous User

This study examines the factors that cause a person to become a continuous user of a knowledge management system by examining continuance behavior. Continuance behavior is the decision to continue using a product after initial use. The data for this study were obtained using an online survey. The results were analyzed using partial least squares structural equation modeling. Six main hypotheses were developed which resulted in the evaluation of fourteen hypotheses. The results show that the technological features of a knowledge management system positively influence a user’s evaluation with limited influence from the system’s community features. The results produced a 58% coefficient of determination for knowledge management systems continuance intention and 37% for knowledge management systems continuance behavior. This investigation serves as a foundation for further research on the continuance usage of knowledge management systems. It addresses the needs of practitioners by examining which conditions they can manage to increase the purposeful use of their organizations’ knowledge management systems. The study also addresses the needs of academia by expanding the literature on continuance behavior of knowledge management systems.

Human Resource Development as a Knowledge Management System

2016 ◽  
pp. 1-19 ◽  
Author(s):  
Claretha Hughes ◽  
Matthew W. Gosney
Keyword(s):  
Knowledge Management ◽  
Human Resource Development ◽  
Human Resource ◽  
Management System ◽  
Resource Development ◽  
Point Of View ◽  
Knowledge Management System ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Transfer Of Knowledge

The crux of the challenge in bridging the scholar-practitioner gap in Human Resource Development is in creating effective mechanisms for the transfer of knowledge between scholars and practitioners. Emerging literature on the topic of knowledge management, and of knowledge management systems, provide a compelling point of view in which to consider the scholar-practitioner gap in HRD. In the chapter, knowledge management systems, as a functional outcropping of systems theory, are considered along with the use of logic models to develop and evaluate organization and program effectiveness. Preliminary research results conducted by Hughes and Wang (2015) gives further support to the notion that considering HRD as a knowledge management system may provide a framework for bridging the scholar-practitioner gap.

scholarly journals Assessing the success of the perceived usefulness for knowledge management systems

2022 ◽  
Vol 18 (1) ◽  
pp. 0-0
Keyword(s):  
Knowledge Management ◽  
User Satisfaction ◽  
Structural Equation ◽  
Perceived Usefulness ◽  
Management Systems ◽  
Equation Modeling ◽  
Educational Institutions ◽  
Knowledge Management Systems ◽  
Information Systems Success ◽  
Staff Members

Recently, Knowledge Management Systems (KMS) consider one of the major fields of study in educational institutions, caused by the necessity to identify their knowledge value and success. Hence, based on the updated DeLone and McLean’s Information Systems Success Model (DMISSM), this study set out to assess the success of the Perceived Usefulness of Knowledge Management Systems (PUKMS) in Iraqi universities. To achieve this objective, the quantitative method is selected as the research design. In total, 421 university administration staff members from 13 Iraqi private universities were conducted. This study highlights a number of significant results depending on structural equation modeling which confirms that system, information, and service quality play a fulfilling role in ensuring user satisfaction and the PUKMS.

scholarly journals Effectiveness of the Partial Implementation of a Cloud-Based Knowledge Management System

2020 ◽  
Vol 15 (13) ◽  
pp. 155
Author(s):  
Zhi-Qin Liu ◽  
Evgenij Dorozhkin ◽  
Nataliia Davydova ◽  
Nadezhda Sadovnikova
Keyword(s):  
Cloud Computing ◽  
Knowledge Management ◽  
Management System ◽  
Cloud Services ◽  
Knowledge Management System ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Computing Technologies ◽  
Partial Implementation

Nowadays cloud computing technologies are cost-effective services enabling to generate the learning quality. The goal of this research is to define the borderline of the effectiveness and limitation of the partial implementation of Knowledge Management System based on cloud computing technologies. In view of this, the research in the form of knowledge testing as well as objective and subjective assessment of the learning quality within a wide sampling of 396 students in two independent reference groups was conducted. One of the groups has used traditional methods of the training conducted in classrooms by applying e-learning, and the other one has used the Knowledge Management System based on cloud services under the most budgetary option. As a result, a range of certain differences in the quality of training of two groups was found out and the latter must be used for a further study. According to the results of all tests related to the quality of training, in the group, that has used Knowledge Management Systems and cloud computing technologies, the students have demonstrated results above average in various tests than in the group where these technologies have not been used. The results allow defining specific advanced features of Knowledge Management Systems with the application of cloud computing technologies in the education.

scholarly journals Motivating Employees to Share Their Failures in Knowledge Management Systems: Anonymity and Culture

2012 ◽  
Vol 26 (2) ◽  
pp. 93-117 ◽  
Author(s):  
Esperanza Huerta ◽  
Stephen B. Salter ◽  
Philip A. Lewis ◽  
Pamela Yeow
Keyword(s):  
Knowledge Management ◽  
Information Sharing ◽  
Management System ◽  
Knowledge Management System ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
System Data ◽  
Sharing Patterns ◽  
Share Information ◽  
Collectivist Cultures

ABSTRACT This study investigates the effect of the type of information to be disclosed and the possibility of sharing the information anonymously on the intention to share information through a knowledge management system. Data for the experiment were collected in two individualist (U.K. and U.S.) and two collectivist (Chile and Mexico) countries to evaluate the influence of culture on information sharing patterns. The study finds that although anonymity has no influence on the intention to share successes, the intention to share failures increases when the information is shared anonymously. Further, participants from collectivist (versus individualist) cultures are more likely to share failures. However, the influence of anonymity and culture is limited. Failures are still shared at lower levels than successes, even in anonymous conditions and in collectivist cultures.

Application of Web Based Knowledge Management System in University Libraries

2013 ◽  
Vol 336-338 ◽  
pp. 2572-2576
Author(s):  
Du Jing ◽  
Xiang Rong Gao ◽  
Yong Cui Yuan
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Knowledge Management System ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
University Libraries ◽  
Model Framework ◽  
Web Based ◽  
Library Users ◽  
Digital Knowledge

Web based knowledge management systems have opened new arrays in the present web based world. This paper proposed a web based knowledge management system (WBKMS) for university libraries that will support the creation, organization, storage, dissemination and utilization of the institutions digital knowledge assets. Existing web based knowledge management systems were surveyed and a model framework was developed keeping in view the prevailing loopholes in the present systems. This research will improve staff professionalism and will help in achieving coordination with other libraries and library users.

Exploring System Use as a Measure of Knowledge Management Success

2010 ◽  
pp. 63-77
Author(s):  
Murray E. Jennex
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Knowledge Management System ◽  
Management Systems ◽  
Intention To Use ◽  
Knowledge Management Systems ◽  
Success Model ◽  
System Use ◽  
System Success

This article discusses system use as a measure of knowledge management success. It is proposed that for knowledge management systems (KMS) it is not the amount of use that is important, but rather the quality of that use and the intention to use the KMS when appropriate. Evidence is provided to support this proposition and a knowledge management system success model incorporating this proposition is discussed. Additionally, findings are provided that show that new users to an organization use the KMS differently than experienced users and implications of this difference are discussed.

Architecting Knowledge Management Systems

2008 ◽  
pp. 119-125
Author(s):  
Shankar Kambhampaty
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Service Oriented Architecture ◽  
Building Blocks ◽  
Knowledge Management System ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Service Oriented

Organizations need well architected systems for Knowledge Management (KM). This chapter begins with a review of approaches adopted by organizations for developing KM solutions. It defines a set of components that can form the building blocks for developing a Knowledge Management system. The relevance of the principles of Service Oriented Architecture (SOA) to KM solutions is explained. It presents the architecture of a generic Knowledge Management system based on the components defined and the principles of SOA. It then discusses the patterns for implementing the architecture followed by maturity levels of Knowledge Management systems.

Human Resource Development as a Knowledge Management System

2019 ◽  
pp. 1716-1735
Author(s):  
Claretha Hughes ◽  
Matthew W. Gosney
Keyword(s):  
Knowledge Management ◽  
Human Resource Development ◽  
Human Resource ◽  
Management System ◽  
Resource Development ◽  
Point Of View ◽  
Knowledge Management System ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Transfer Of Knowledge

The crux of the challenge in bridging the scholar-practitioner gap in Human Resource Development is in creating effective mechanisms for the transfer of knowledge between scholars and practitioners. Emerging literature on the topic of knowledge management, and of knowledge management systems, provide a compelling point of view in which to consider the scholar-practitioner gap in HRD. In the chapter, knowledge management systems, as a functional outcropping of systems theory, are considered along with the use of logic models to develop and evaluate organization and program effectiveness. Preliminary research results conducted by Hughes and Wang (2015) gives further support to the notion that considering HRD as a knowledge management system may provide a framework for bridging the scholar-practitioner gap.

The impact of knowledge management system on student performance

2019 ◽  
Vol 49 (1) ◽  
pp. 115-135 ◽  
Author(s):  
Namita Jain ◽  
Vikas Gupta
Keyword(s):  
Knowledge Management ◽  
Student Performance ◽  
Undergraduate Students ◽  
Management System ◽  
Structural Equation ◽  
Educational Institution ◽  
Knowledge Management System ◽  
Equation Modeling ◽  
Content Type ◽  
The Impact

Purpose The purpose of this paper is to empirically test the role of knowledge management system (KMS) on the performance of students in higher educational institutions (HEIs). Design/methodology/approach Building on the extensive review of literature, the authors explored the factors of KMS to arrive at the conceptual model which was then validated using structural equation modeling. For the quantitative analysis, data were collected from undergraduate students using questionnaires distributed both through online and offline modes. Findings Empirical evidence supports the view that KMS have a direct and significant impact on the student performance (SP) in HEIs. Research limitations/implications The data are limited to 311 undergraduate students from the University of Delhi, India. Practical implications With the onset of national rankings framework like NAAC (National Assessment and Accreditation Council), NIRF (National Institutional Ranking Framework) and the attempt to achieve global recognition in THE (Times Higher Education), Quacquarelli Symonds and other world university rankings, the HEIs are trying hard to improve their performance comprehensively. In such a scenario, this paper provides insights into how HEIs can enhance performance of its students by harnessing KMS. Originality/value The current paper empirically validates the effect of KMS on the performance of students in an educational institution. While the impact of KMS on performance is measured empirically in corporations, such studies are scanty in academic centers. Moreover, while measuring the performance in HEIs using KM, the focus on ranking parameters has never been there. Such an orientation is essential as the rankings are getting wide acceptance from a global audience.

scholarly journals SYSTEMATIC LITERATURE REVIEW: IMPLEMENTATION OF KNOWLEDGE MANAGEMENT IN THE ORGANIZATION

2021 ◽  
Vol 6 (2) ◽  
pp. 227-232
Author(s):  
Azizah Nurfauziah Yusril ◽  
Evy Nurmiati
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Management System ◽  
Knowledge Management System ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Competitive Advantages ◽  
Management Research ◽  
Research Questions

Knowledge management is an activity that organizations use to achieve goals and gain competitive advantages. This study features a systematic literature review that discusses the implementation of knowledge management in organizations covering 39 articles published from 2015 to 2020. This study aims to answer four research questions. The results show that the trend of knowledge management research in Indonesia is dominated by research related to the designing of knowledge management systems. The application of knowledge management in Indonesia has been applied in various fields. There are various models and methods that can be used in creating a knowledge management system

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