The Dynamics of Societal and Corporate Ideas: The Knowledge Work Design of the Future

Four broad trends are shaping the workforce of the future: demography, social changes, economic forces and technology. The first two mean that the workforce is much more diverse than before, both in its capabilities and its expectations. The economic forces will affect the nature of business and the organisation of work and how the workforce interacts with work. Technological changes mean that the nature of work is changing, and the workforce will have to adapt to meet the new ways of work and changing needs of industry. Although some have assumed that this will lead to a loss of jobs, more sophisticated analysis shows that many jobs will, in fact, be enhanced or redesigned as a result of the opportunities that technology brings. This paper focuses on our recent research into the changing nature of work and our recent work mapping the effect of technology on the mining industry. This mapping will provide insights into how technology has shaped the skills needed in the industry into the future and how organisations need to respond, including implications for leadership, training and work design. Our aim is to deliver a compelling case for acting now to prepare the oil and gas workforce, and to highlight the talent strategies the sector and its members should prioritise in response.

Download Full-text

Macroergonomic Analysis of Work Systems Design in the 21st Century

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/154193120004401287 ◽

2000 ◽

Vol 44 (12) ◽

pp. 2-757-2-757

Author(s):

Andy Imada ◽

Brian M. Kleiner ◽

Mitsuo Nagamachi ◽

Holger Luczak ◽

Noe Palacios ◽

...

Keyword(s):

Product Design ◽

21St Century ◽

Organizational Design ◽

Systems Design ◽

Work Design ◽

Work Systems ◽

Future Of Work ◽

The Future ◽

Future Work

This panel will focus upon work systems design from a macroergonomic perspective. The panel will investigate the future of work systems from the viewpoint of: (1) an activity performed by; (2) humans with particular characteristics; (3) in a context. The researchers and practitioners on the panel have focused on one or more of these dimensions of work design/redesign, product design or organizational design. The design of 21st Century systems must take this broader perspective. In the same way, this panel mirrors the diversity of backgrounds, cultures and contexts for future work systems.

Download Full-text

Work Design in the 21st Century - Panel Summary

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/154193120004401286 ◽

2000 ◽

Vol 44 (12) ◽

pp. 2-753-2-756

Author(s):

Thomas J. Smith

Keyword(s):

Production Systems ◽

Extreme Environments ◽

Systems Design ◽

Work Design ◽

Work Systems ◽

Future Of Work ◽

Symposium Series ◽

The Future ◽

Panel Summary ◽

Internet Design

This summary outlines major themes introduced during a multiple-session symposium series devoted to the topic of work design in the 21st century. The 6 sessions in the series address the future of work design in relation to: (1) macroergonomic analysis of work systems design; (2) production systems design and automation of work; (3) human factors research needs in internet design; (4) design of education and training; (5) work design and community design; and (6) work in extreme environments. Session chairs participated in a 7th panel session to offer perspectives on the future of work design in relation to session topics. These perspectives are summarized here. The panel co-chair, Michael Wade, also provides a perspective on future trends in the integration of work and recreation. Collectively, the session and panel participants provide a rich body of judgment and opinion regarding the trajectory and evolution of work design in the coming decades, as well as likely reciprocal interactions between changes in work design and transformations in performance of human sociotechnical, organizational and socioeconomic systems.

Download Full-text

Cognitive Challenges in Human–Artificial Intelligence Collaboration: Investigating the Path Toward Productive Delegation

Information Systems Research ◽

10.1287/isre.2021.1079 ◽

2021 ◽

Author(s):

Andreas Fügener ◽

Jörn Grahl ◽

Alok Gupta ◽

Wolfgang Ketter

Keyword(s):

Artificial Intelligence ◽

Knowledge Work ◽

Work Environments ◽

The Other ◽

Business Organizations ◽

Human Capabilities ◽

Work Arrangements ◽

Other Hand ◽

The World ◽

The Future

A consensus is beginning to emerge that the next phase of artificial intelligence (AI) induction in business organizations will require humans to work with AI in a variety of work arrangements. This article explores the issues related to human capabilities to work with AI. A key to working in many work arrangements is the ability to delegate work to entities that can do them most efficiently. Modern AI can do a remarkable job of efficient delegation to humans because it knows what it knows well and what it does not. Humans, on the other hand, are poor judges of their metaknowledge and are not good at delegating knowledge work to AI—this might prove to be a big stumbling block to create work environments where humans and AI work together. Humans have often created machines to serve them. The sentiment is perhaps exemplified by Oscar Wilde’s statement that “civilization requires slaves…. Human slavery is wrong, insecure and demoralizing. On mechanical slavery, on the slavery of the machine, the future of the world depends.” However, the time has come when humans might switch roles with machines. Our study highlights capabilities that humans need to effectively work with AI and still be in control rather than just being directed.

Download Full-text

ANALISIS PEMBERIAN INSENTIF TERHADAP KINERJA KARYAWAN (Studi kasus pada PT. Pusri Palembang departemen operasi amonia 1B)

Jemasi: Jurnal Ekonomi Manajemen dan Akuntansi ◽

10.35449/jemasi.v15i2.52 ◽

2020 ◽

Vol 15 (2) ◽

pp. 77-89

Author(s):

Asma Mario ◽

Putra Ramadhany

Keyword(s):

Leadership Style ◽

Quantitative Research ◽

Sampling Method ◽

Work Motivation ◽

Employee Performance ◽

Knowledge Work ◽

Data Retrieval ◽

Work Design ◽

Sample Data ◽

Research Show

This study aims to determine and analyze the effect of incentives on employee performance in the ammonia operations department 1 B PT. Pupuk Sriwijaya Palembang. This research was conducted at PT. Pupuk Sriwijaya Palembang with a research sample of 55 employees in the ammonia operation section 1 B PT. Pupuk Sriwijaya Palembang. The sampling method uses saturated sampling where the entire population is used as the research sample. Data retrieval of this research was conducted at the Department of Manpower PT. Pupuk Sriwijaya Palembang. The results of quantitative research show the magnitude of the effect of training on the performance of employees of the ammonia operations department 1 B PT. Pupuk Sriwijaya Palembang amounted to 20.2% and the remaining 79.8% explained other factors outside the variables studied in this study, including ability and expertise, knowledge, work design, personality, work motivation, leadership, leadership style, organizational culture, work environment, job satisfaction, loyalty, commitment and work discipline, also affect the performance of employees of the ammonia operations department 1 B PT. Pupuk Sriwijaya Palembang.

Download Full-text

Redesigning the “Office Hours” : The Future of Work

SMS Journal of Enterpreneurship & Innovation ◽

10.21844/smsjei.v3i01.6791 ◽

2016 ◽

Vol 3 (01) ◽

Author(s):

Ujjal Mukherjee

Keyword(s):

Tracking System ◽

Knowledge Work ◽

Human Being ◽

Human Beings ◽

Future Of Work ◽

The Future ◽

Conceptual Paper ◽

Watching Tv ◽

Future Work ◽

The Way

The way human being “work” to earn their living has transformed over a period of time. There was a time when human beings used to go to work but now the work has come to the doorstep , in fact it has occupied its space in the bed room and on the dining table. We actually pack it as we go out for a family outing .It does not end there, research shows that we get the best of ideas to solve office problems ,when we are outing, trekking , watching TV but the organizations still have the same good, old attendance tracking system. The employers are still so conscious whether the knowledge employees show in the office and importantly, show on time. The researcher in this conceptual paper tries to unravel the features of modern and future work. He suggests a method which can be followed by organizations which can help themto track modern day knowledge work more effectively.

Download Full-text

The corona crisis as a catalyst for the digital transformation in the sanitary trade?

Marketing Science & Inspirations ◽

10.46286/msi.2020.15.4.1 ◽

2020 ◽

Vol 15 (4) ◽

pp. 2-12

Author(s):

Marcus Diedrich ◽

Markus Peplinski

Keyword(s):

Business Models ◽

Industrial Revolution ◽

Industrial Sector ◽

Digital Transformation ◽

Work Design ◽

Fourth Industrial Revolution ◽

Digital Infrastructure ◽

The Future ◽

Framework Conditions ◽

Working World

The term Work 4.0 is connected with the discussion about the fourth industrial revolution, but focuses on modes of working conditions – not only in the industrial sector but also in the entire working world. The digital transformation is leading to profound changes in business models, organizations and work design. The working world of the future will be more digital, ﬂexible and networked. The corona crisis has shifted the framework conditions with regard to communication both within the company and with customers. Many companies are becoming aware that too little money and time has been invested in digital infrastructure. The aim of this essay is to fnd out to what extent the corona crisis serves as a catalyst for the digital transformation in the specialist sanitary trade. The study carried out for this purpose leads to the result that the use of video conferences and home offces have increased and will also be used more frequently in the future. In contrast, the use of targeted multi-channel measures in the form of virtual showrooms is on the decline.

Download Full-text