scholarly journals The Future of Robotic Process Automation (RPA) in the Banking Sector for Better Customer Experience

2020 ◽  
Vol 8 (2) ◽  
pp. 61-65
Author(s):  
C Vijai ◽  
S M Suriyalakshmi ◽  
M Elayaraja

Robotic Process Automation (RPA) has been a great development today. Robotic Process Automation is a useful tool for the pressing demand of the banking sector. Operation costs have been one of the focus areas in the banking sector. The major benefit of adopting RPA in the banking sector has significantly helped to reduce the costs by 30 per cents to 70 percent, and Robotic Process Automation (RPA) saves labor costs and operational efficiency, accuracy, 24/7, offer innovative services and better experience of the customer. Also, Leading banks like India, such as ICICI Bank, HDFC Bank, and Axis Bank, have implemented Robotic Process Automation. The study focuses on Robotic Process Automation challenges, benefits, and significance in the banking sector. The study discussed the Robotic Process Automation world markets and applications.

Forests ◽  
2021 ◽  
Vol 12 (3) ◽  
pp. 309
Author(s):  
Stanimir Stoilov ◽  
Andrea R. Proto ◽  
Georgi Angelov ◽  
Salvatore F. Papandrea ◽  
Stelian Alexandru Borz

Steep terrain harvesting can only be implemented by a limited set of operational alternatives; therefore, it is important to be efficient in such conditions, in order to avoid incurring high costs. Harvesting abiotically-disturbed forests (salvage harvests caused by wet snow), which is becoming common these days, can significantly impact the operational efficiency of extraction operations. This study was implemented in order to evaluate the performance of truck-mounted uphill cable yarding operations in salvage logging deployed in coniferous stands. A time study was used to estimate the productivity and yarding costs, and predictive models were developed in order to relate the time consumption and productivity to the relevant operational factors, including the degree of wood damage. The average operational conditions were characterized by an extraction distance of 101 m and a lateral yarding distance of 18 m, resulting in a productivity rate of 20.1 m3 h−1. In response to different kind of delays, the productivity rate decreased to 12.8 m3 h−1. Under the prevailing conditions, lateral yarding accounted for 32% of the gross work cycle time, and for 50% of the delay-free work cycle time of the machine. Decreasing the lateral yarding distance and increasing the payload volume to the maximum capacity of the machine would eventually lead to a yarding productivity of close to 30 m3 per SMH (scheduled machine hour). The calculation of the gross costs of uphill yarding showed that the labor costs (35.7%) were slightly higher than the fixed costs (32.9%), and twice as high compared to the variable costs (17.7%). The remote control of the carriage, mechanical slack-pulling mechanisms, and radio-controlled chokers are just some of the improvements that would have led to increments in operational efficiency.


2021 ◽  
Vol 13 (14) ◽  
pp. 8020
Author(s):  
Julia Siderska

The study provides knowledge on the adoption of the Robotic Process Automation (RPA) technology during the COVID-19 pandemic in 110 Polish service companies. As this research was the first of its kind in Poland, the objectives of the CAWI survey were to identify the technology features of the RPA technology and the related determinants and barriers influencing the adoption of the RPA as well as to determine correlations between them. Moreover, the statistical analyses involved considering whether there were differences in the evaluation of individual RPA technology features, mainly in terms of perceived usefulness, ease of use, security and functionality. The results of the study show that almost 60% of the respondents indicated that robotization tools allowed maintaining continuity of business processes during the pandemic. The highest rated were features related to usefulness of the RPA technology. Furthermore, the analysis pointed to the most frequently indicated barriers to technology implementation that were related to nonoptimized, nonstandardized and non-digitized processes with a large number of exceptions. The study contributes to scientific knowledge and has practical implications for process automation decision-makers concerned with the adoption of the Robotic Process Automation technology. The obtained results can help them to understand the potential drivers of and barriers to the adoption of software robots by enterprises and may be an important determinant for companies’ managers in the field of implementing such solutions.


Agriculture ◽  
2021 ◽  
Vol 11 (5) ◽  
pp. 430
Author(s):  
Diana Elena Micle ◽  
Florina Deiac ◽  
Alexandru Olar ◽  
Raul Florentin Drența ◽  
Cristian Florean ◽  
...  

Integrating livestock management with the required devices and sensors is now seen as a critical factor in the agricultural sector’s long-term success. The findings revealed that the agricultural business sector is open to implementing Information and Communication Technology (ICT) solutions, so the aim of this paper is to determine how advantageous it is for Romanian farmers to invest in a project that employs smart cattle farming methods that incorporate Artificial Intelligence (AI), Robotic Process Automation (RPA) and the Internet of Things (IOT). An unstructured interview was used to gather empirical evidence during a focus group meeting. Analyzing the selected primary performance metrics, it was projected that the farm’s profitability would increase by 19 percent, productivity would increase by 21 percent, and the farm’s environmental impact would decrease by 22 percent. Automation and remote work would help minimize the farm’s worker burden while also making control panels, decision-making files, and data analysis more available. In order for the domain to be as prosperous as possible, farmers must be made aware of the benefits of using these emerging technologies for closing the gap between farmers and Information Technology (IT) solution providers, and this can be accomplished through continuous training for both farmers and their technology vendors.


2021 ◽  
Author(s):  
Petterson Maxwell Rosa da Silva ◽  
José Roberto Dale Luche ◽  
Jean Miler Scatena ◽  
Reinaldo Batista Leite

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