The effect of customer participation and customer citizenship behavior on service quality and customer satisfaction of sport center
2018 ◽
Vol 20
(4)
◽
pp. 51-70
2017 ◽
Vol 18
(4)
◽
pp. 1-25
◽
2017 ◽
Vol 26
(2)
◽
pp. 119-137
2016 ◽
Vol 4
(1)
◽
2020 ◽
Vol 48
(3)
◽
pp. 1-11
2019 ◽
Vol 13
(1)
◽
pp. 35-46
Perceived cultural distance in intercultural service encounters: does customer participation matter?
2018 ◽
Vol 32
(5)
◽
pp. 547-558
◽