scholarly journals The Role of Satisfaction in Mediating the Effect of e-Service Convenience, Security, and Trust on Repurchase Intention in the Marketplace Case study: Shopee Marketplace

2020 ◽  
Vol 5 (2) ◽  
pp. 93-98
Author(s):  
Juniwati Juniwati ◽  
Sumiyati Sumiyati
Keyword(s):  
Information Technology ◽  
Jel Classification ◽  
Repurchase Intention ◽  
Market Participant ◽  
Market Participants ◽  
Service Convenience ◽  
Buy Back ◽  
Online Buying

Objective – The development of information technology that encourages the rise of online buying and selling has opened opportunities for market participants. This requires satisfying services for customers by every market participant. Shopee is one of the biggest marketplace actors in Indonesia. The purpose of the study is to estimate the factors that influence consumers' intention to buy back at Shopee's marketplace. Methodology/Technique – The mediation variable used is satisfaction. The research sample consists of 200 respondents, who are Shopee consumers in Pontianak, Indonesia. Findings – The findings of this study are there is a positive and significant effect between E-Service convenience and Satisfaction variables (β = 0.390) and Repurchase Interest (β = 0.355), E-Trust variables also have a positive and significant effect on Satisfaction (β = 0.437) and Interest Repurchase (β = 0.386). Satisfaction has a positive and significant effect on Repurchase Intention (β = 0.483). Type of Paper: Empirical Keywords: Satisfaction; e-Service Convenience; Security; Trust; Repurchase Intention. Reference to this paper should be made as follows: Juniwati; Sumiyati., 2020. The Role of Satisfaction in Mediating the Effect of e-Service Convenience, Security, and Trust on Repurchase Intention in the Marketplace Case study: Shopee Marketplace, J. Mgt. Mkt. Review 5(2) 93 – 98. https://doi.org/10.35609/jmmr.2020.5.2(1) JEL Classification: M31; M13; M39.

Digital forensics and evolving cyber law: case of BIMSTEC countries

2019 ◽  
Vol 22 (4) ◽  
pp. 744-752
Author(s):  
Sisira Dharmasri Jayasekara ◽  
Iroshini Abeysekara
Keyword(s):  
Information Technology ◽  
Design Methodology ◽  
Digital Forensics ◽  
Content Type ◽  
Global Context ◽  
Study Approach ◽  
Legal Frameworks ◽  
Work Done

Purpose The purpose of this paper is to discuss the role of digital forensics in an evolving environment of cyber laws giving attention to Bay of Bengal Initiative for Multi-Sectoral Technical and Economic Cooperation (BIMSTEC) countries, comprising Bangladesh, India, Myanmar, Sri Lanka, Thailand, Nepal and Bhutan, in a dynamic global context. Design/methodology/approach This study uses a case study approach to discuss the digital forensics and cyber laws of BIMSTEC countries. The objective of the study was expected to be achieved by referring to decided cases in different jurisdictions. Cyber laws of BIMSTEC countries were studied for the purpose of this study. Findings The analysis revealed that BIMSTEC countries are required to amend legislation to support the growth of information technology. Most of the legislation are 10-15 years old and have not been amended to resolve issues on cyber jurisdictions. Research limitations/implications This study was limited to the members of the BIMSTEC. Originality/value This paper is an original work done by the authors who have discussed the issues of conducting investigations with respect to digital crimes in a rapidly changing environment of information technology and deficient legal frameworks.

scholarly journals Internal Audit Role in Digital Zakat Finance: Case Study at a Zakat Institution in Indonesia

2019 ◽  
Author(s):  
Mulyaning Wulan ◽  
Hera Khairunnisa ◽  
Efri Syamsul Bahri
Keyword(s):  
Information Technology ◽  
Significant Risk ◽  
Internal Audit ◽  
Collection System ◽  
Literature Study ◽  
Digital Platforms ◽  
Bank Transfer ◽  
Study Techniques

This study aims to get information about: 1) How is the implementation of digital zakat finance in Indonesia?; 2) Why do zakat institutions need the Internal Audit role in the implementation of digital finance zakat?. This study is motivated by the development of zakat collection systems such as digital zakat finance system that uses a digital platform. Along with the development of technology, the role of internal audit is also expected to be expanded to the aspect of information technology audit. Internal audit division faces several challenges regarding digital zakat finance. Internal audit division has to ensure the zakat institution already mitigate the significant risk related to digital zakat finance. This study is limited to the audit aspect related to zakat collection system in BAZNAS that used digital platforms such as bank transfer collection system and collection system that collaborated with e-commerce. To achieve the study’s aims, this study uses qualitative methods with literature study techniques that are reinforced by interviews.

A Multiple Case Study on the Nature and Management of Shadow Information Technology

2016 ◽  
Vol 31 (1) ◽  
pp. 79-101 ◽  
Author(s):  
Stephan Zimmermann ◽  
Christopher Rentrop ◽  
Carsten Felden
Keyword(s):  
Information Technology ◽  
Transaction Cost Economics ◽  
Multiple Case Study ◽  
End User ◽  
It Department ◽  
Multiple Case ◽  
It Departments ◽  
Shadow It

ABSTRACT In several organizations, business workgroups autonomously implement information technology (IT) outside the purview of the IT department. Shadow IT, evolving as a type of workaround from nontransparent and unapproved end-user computing (EUC), is a term used to refer to this phenomenon, which challenges norms relative to IT controllability. This report describes shadow IT based on case studies of three companies and investigates its management. In 62 percent of cases, companies decided to reengineer detected instances or reallocate related subtasks to their IT department. Considerations of risks and transaction cost economics with regard to specificity, uncertainty, and scope explain these actions and the resulting coordination of IT responsibilities between the business workgroups and IT departments. This turns shadow IT into controlled business-managed IT activities and enhances EUC management. The results contribute to the governance of IT task responsibilities and provide a way to formalize the role of workarounds in business workgroups.

scholarly journals Antecedents of Online Repurchase Intention in Indonesia

2018 ◽  
Vol 2 (2) ◽  
Author(s):  
Ignatius Hari Santoso
Keyword(s):  
Information Technology ◽  
Information Quality ◽  
Subjective Norms ◽  
Partial Least Square ◽  
Least Square ◽  
Repurchase Intention ◽  
Perceived Service Quality ◽  
Online Shoppers ◽  
Online Buying ◽  
The Relationship

<p>Online buying activity is increased along with the increased of internet-based information technology. This gives benefit to online businessman and businesswoman. However, the efforts which should be given are harder than before because of the increasing of online criminality which happened in Indonesia. The objective of this study generally is to reveal the antecedents of online repurchase intention in Indonesia. This study is using 170 respondents who have experience in online purchasing at least one times before. Visual Partial Least Square is used to examine the relationship between constructs. This study concludes that the developed model which used in this study can be used to predict online repurchase intention even several relationships is found not significant. Another conclusion from this study is perceived information quality, perceived service quality, subjective norms, online shopper’s trust, and online shoppers’ satisfaction are the antecedents of online repurchase intention.</p>

scholarly journals The Role of Islamic Crowdfunding Mechanisms in Business and Business Development

2019 ◽  
Vol 4 (1) ◽  
pp. 10-23
Author(s):  
Achsania Hendratmi ◽  
Puji Sucia Sukmaningrum ◽  
Muhamad Nafik Hadi Ryandono ◽  
Tri Ratnasari
Keyword(s):  
Small And Medium Enterprises ◽  
Jel Classification ◽  
Business Development ◽  
Muslim Countries ◽  
Start Up ◽  
Population Type ◽  
Medium Enterprises ◽  
Depth Interviews

Objective - This study aims to determine the role of Islamic crowdfunding towards business development of start-up businesses financed in Singapore, Malaysia and Indonesia. Methodology/Technique - This study uses a qualitative approach with an exploratory case study strategy. The data collection was carried out by conducting in-depth interviews with CEOs and COOs of Kapital Boost and CEO Investee (funded SMEs) informants. Findings - The results show that there is an increase in assets, sales turnover, and the capacity of Micro, Small and Medium Enterprises (MSMEs) and Startup businesses that received funding through campaigns on the Kapital Boost platform. In addition, pioneering business people can get easier access to financing compared to financing through bank-provided credit. Novelty - The findings of this paper can be used to develop crowdfunding platform will be implemented in Muslim countries or countries with a majority Muslim population. Type of Paper: Empirical. Keywords: Crowdfunding Platforms; Islamic Crowdfunding; Business Development; MSMEs; Start-up Companies. JEL Classification: E44, M21, M29. DOI: https://doi.org/10.35609/jber.2019.4.1(2)

scholarly journals Study on Inquiry-based Learning in a Primary School through Librarian-Teacher Partnerships

2021 ◽  
Author(s):  
Sam Chu ◽  
Queenie Tang ◽  
Ken Chow ◽  
Shek-kan Tse
Keyword(s):  
Information Technology ◽  
Teaching And Learning ◽  
School Librarian ◽  
School Librarians ◽  
Inquiry Based Learning ◽  
Group Projects ◽  
General Studies ◽  
Partnership Approach

This case study investigates into the role of the school librarians and their collaboration with other subject teachers in guiding primary four (P4) students through inquiry-based learning (IBL) group projects. To maximize the learning supports that students can get from doing the projects, the researchers of this study promote a close partnership between the school librarian and three other kinds of teachers (General Studies, Chinese, and Information Technology / IT) who can contribute to P4 General Studies’ group projects. The study tries to understand: (1). the effectiveness of the librarian-teacher partnership approach in helping students to learn from their project works, and (2). the issues and challenges encountered by students and teachers in the process of implementing such teaching and learning model.

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