Repurchase intention behavior in B2C E-commerce

The intention to buy back is one of the objectives of the business strategy. This study aims to analyze the effect of mediating customer satisfaction on e-service and repurchase intention. This analytical study was conducted on e-commerce that is widely used by Indonesia, namely Shopee.co.id. The rapid growth of e-commerce, both C2C and B2B, has made online retailers compete in the online retail business. The intention to buy back is no longer solely due to the quality of service like an offline business. The purpose of this study is to analyze the role of mediating customer satisfaction from the quality of E-Commerce on repurchase intention in E-Commerce that has implemented a combination of C2B and B2B. Quantitative methods with structural equation analysis (SEM) and path analysis were used to analyze data using LISREL. The questionnaire is distributed to respondents used as samples taken from the population for this research. The researched population is user of Shopee.co.id in Indonesia, whereas samples of the population are randomly taken. The samples of this research are 279 respondents. The results of this study found that there is no significant direct effect of electronic service quality on repurchases intentions, but when customer satisfaction acts as a mediating variable, it shows that electronic service quality affects repurchase intention significantly through customer satisfaction. This study will help online retailers to find out what factors influence customers to make repeat purchases.

Design Crowdsourcing Supply Chain in Short Life Cycle Products

Design crowdsourcing is the largest open innovation model that can create value with potential consumers. It offers an opportunity to quickly respond to the market by obtaining instant designs from the crowd, freelancing designers with fundamental skills. In addition, it can secure globally innovative competitiveness without financial burden, which is more effective to start-up companies and small and medium enterprises (SMEs) in the field of seasonal product industry. Developing standardized design crowdsourcing supply chain processes and mathematical models is essential to respond to market trends and customer needs in the seasonal product industry. This study has been carried out to determine the best mechanism in the design crowdsourcing supply chain and coordinate each supply chain member whose desires meet each other. Thus, we identify contracts under which conditions can coordinate the crowdsourcing supply chain by a newsvendor model with a manufacturer and a retailer with a crowdsourcing platform. To see that, we study the coordination of the crowdsourcing supply chain through the following contracts: wholesale price, buy-back, and revenue sharing contract. For the forecasting, we present a framework of the design crowdsourcing supply chain and compare supply chain performance under crowdsourcing supply chain coordination. The summarized result shows that the wholesale price contract cannot coordinate the crowdsourcing supply chain efficiently. In contrast, buy-back and revenue sharing contracts can coordinate the crowdsourcing supply chain.

The Reward-Penalty Mechanism in a Closed-Loop Supply Chain with Asymmetric Information of the Third-Party Collector

This paper investigates the reward-penalty mechanism (RPM) implemented by the government in a closed-loop supply chain (CLSC) with asymmetric information. The manufacturer produces and sells products to consumers, while the collection of waste electrical and electronic equipment (WEEE) is delegated to the third-party collector, the one who has private information about the collection effort level. An information screening contract for the manufacturer is put forward to obtain the private information from the third-party collector, which is composed of buy-back price and franchise fee. By utilizing principal-agent theory, two cases are mainly examined including the CLSC without the RPM and the CLSC with the RPM. The results demonstrate that (i) the information screening contract is effective in capturing the collector’s collection effort level, (ii) raising the buy-back price to motivate the third-party collector is confirmed to perform well on enhancing the collection quantity from consumers, (iii) H-type collector collects more WEEEs and earns more profits than L-type collector, and (iv) the RPM improves the collection quantity of the enterprise and reaps more environmental benefits. The numerical results verify the validity of the contract and the feasibility of the RPM.

PENGARUH FASILITAS DAN LOKASI TERHADAP MINAT BERKUNJUNG PADA WATER BOOM AREMA RAYA KOTA BIMA

Diterima:Revisi:Terbit: Satisfying consumer needs is the dream of every company. Apart from being an important factor for the company's survival, meeting consumer needs can increase its superiority in competition. Consumers who are satisfied with the facility and location tend to buy back the product and reuse the product when the same needs reappear at a later date. This study aims to determine the effect of facilities and location on the interest in visiting the water boom arema raya bima city. This study uses a quantitative approach with a survey method, while this type of research includes associative research. The population in this study were consumers who had visited the Araema Raya water boom, the number of samples taken in this study were 100 respondents. The sample used in this study was purposive sampling. The research instrument used a questionnaire with a Likert scale. Data analysis used multiple linear regression, correlation test, determination test, partial test analysis with t test and f test (simultaneous). To test the effect between variables using SPSS (Statistical Service Product Solutions) version 26.00. The results of the study based on the t test (partial) show that there is no effect of facilities on interest in visiting, location has an effect on interest in visiting, while facilities and location jointly affect interest in visiting.Â

Quantifying economic activity in the informal recycling sector in South Africa

Informal waste reclaimers are a key part of South Africa’s recycling economy, being responsible for around 51% of all paper and packaging waste collected in South Africa in 2017. Active in the waste and recycling landscape for more than three decades, their activity predates the earliest voluntary paper and packaging Extended Producer Responsibility schemes. However, these voluntary schemes have been instrumental in scaling South Africa’s recycling economy. Investment by brand owners, retailers, converters and recyclers has helped develop local end-use markets, creating a demand for paper and packaging recyclables and a resultant increase in their collection. An analysis of tonnage and price data shows that the mean estimate of money paid by the private sector to the informal waste sector through the purchase of recyclables at intermediaries such as buy-back centres, was ZAR625 million in 2012, increasing to ZAR872 million in 2017. This private sector ‘investment’ in the local recycling economy has led to direct and indirect job creation and improved livelihoods, particularly for a large, well-established and effective informal waste sector, and has indirectly funded municipal waste diversion strategies, saving municipalities in both the collection and disposal of waste.

Integrating Sustainability into Material Management Practices

Modern Society followed, and it is still largely following, a linear process for natural resources utilization: raw material extraction, goods manufacturing, use/consumption, waste generation. Such a model is proven to be not sustainable because it cannot go forever considering the limited quantity of available resources on Earth but also because of waste and process by-product management. A multitude of diverse initiatives to change this process started at different levels and within several industries in the last years including the O&G sector. Most of these initiatives share the same principle of "regeneration": waste and materials represent, in this view, the "feedback loop" able to make the production process a circular process, instead of an open-end one. Eni promotes and supports different initiatives to implement the principles of a Circular Economy and the objective of this paper is to describe a process implemented within Eni aimed at reducing the footprint of the Oil and Gas Industry with reference to material usage. Surplus and damaged materials are no more treated as waste, but they are re-engineered or re-conditioned (if necessary) in order to be redeployed to other projects within Eni affiliates all around the world. Nowadays this process is well structured and formalized within Eni and it is extensively applied involving all worldwide affiliates, reducing the overall CO2 footprint. Results achieved within Eni, in the last few years, averages between 6,500 and 17,500 ton of steel of material redeployed among Eni's affiliates for a value ranging between 26 and 71 million USD. The overall average result is 23,000 CO2 equivalent ton not released per year and 242,000 GJ of energy saved (ref. to steel manufacturing estimated impact:1.9 ton di CO2/ton steel cast and 20 GJ/ton steel cast). Extending this process to involve material and equipment manufacturers, it is possible to improve the whole supply process reducing at the "source" the material storage needs, the material surplus and the produced wastes, including the CO2 emission produced in the transport phase. Initiatives like "Just in Time" delivery and material "Buy Back", mainly applied in Countries where Framework Agreements are already in place between Eni and its manufacturers and where manufacturers have their production sites and other facilities, are essential to achieve this target. Eventually, applying the approach to the whole supply chain and operations management will allow to reduce the "last mile" warehousing and transportation needs, including the dimension and capability of the operations fleet.

ANALISIS PERILAKU KONSUMEN TERHADAP KOPI TELAPEN PADA ERA NEW NORMAL DI BATUKLIANG UTARA KABUPATEN LOMBOK TENGAH

This study aims to identify general characteristics, analyze consumer behavior, analyze consumer attitudes, analyze the purchase decision process. telapen coffee in the new normal era in North Batukliang District, Central Lombok Regency. This research uses a descriptive method. Determination of the research location is determined by purposive sampling technique. Determination of the number of consumer samples is determined by the Quota sampling technique of 30 respondents. The analytical tools used in this study are fishbein multi-attribute analysis and subjective normative analysis to measure consumer behavior and attitudes. Descriptive analysis to measure the characteristics and purchasing decision process of telapen coffee consumers. The results of this study indicate that telapen coffee consumers have the possibility to buy back telapen coffee products and have a favorable attitude towards telapen coffee products and feel satisfied with telapen coffee products. Based on the results of these studies should KVWT Kaki Rinjani should be. lower prices to increase coffee demand. telapen. must be able to maintain the attributes that can attract new customers and retain old customers.

Electronic Waste Recycling Business: Solution, Choice, Survival

This study aimed to investigate factors impacting the electronic waste management in Thailand and recommend guidelines to drive the electronic waste recycling business in the country. The study used the Balanced Scorecard (BSC) as a conceptual framework. The in-depth interview was carried out using the semi-structured interview with the target agencies including government agencies, local administrative organizations, establishments related to electronic waste management (Factories in categories 105 and 106) as well as community junk shops in Chatuchak District, Bangkok. The study findings revealed that in considering the volume of electronic waste generated in Thailand and the share of important basic metals and plastics as components in electrical and electronic equipment to be used as secondary raw materials, the potential value from electronic waste recycling (household electrical appliances) could reach over 9,000,000,000 baht (9,165,701,106 baht) with the increasing trend following the increased volume of electronic waste. The market of the electronic waste recycling business in Thailand had the potential to grow. Upgrading of the electronic waste management system in Thailand was required for more efficiency, in particular, the process of collection, buy-back of product waste, reuse, and increased technological potential. Advanced technology needed to be developed to extract metals from electronic waste in order to obtain more varied metals.

PENGARUH DESAIN PRODUK DAN KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN PADA HONDA SCOOPY PADA ASTRA MOTOR

Satisfying consumer needs is the dream of every company. Apart from being an important factor for the company's survival, meeting consumer needs can increase its superiority in competition. Consumers who are satisfied with product design and product quality tend to buy back the product and reuse the product when the same need arises at a later date. This study aims to determine the effect of product design and product quality on consumer satisfaction at Honda Scoopy on Astra Motor. This study uses a quantitative approach with a survey method, while this type of research includes associative research. The population in this study are consumers who have used Honda Scoopy, the number of samples taken in this study were 100 respondents. The sample used in this study was purposive sampling. The research instrument used a questionnaire with a Likert scale. Data analysis used multiple linear regression, correlation test, determination test, partial test analysis with t test and f test (simultaneous). To test the effect between variables using SPSS (Statistical Service Product Solutions) version 23.00. The results based on the t test (partial) show that product design affects customer satisfaction, product quality affects product satisfaction, while product design and product quality simultaneously affect product satisfaction.

Tinjauan Hukum Hak Beli Kembali dalam Perjanjian Jual Beli Saham di Pasar Modal

A repurchase right agreement is a form of agreement that occurs and is found in people lives, such as residents who can take back their goods that have been sold under certain provisions as set out in article 1519 of the Civil Code. The aim of this research was to determine the legal review of the right to buy back in the share sale and purchase agreement in the capital market. The type of research used is normative with statutory approach. The source of legal material in this research is primary such as positive normative legal theory which stands on the doctrine that law is identical to pure norms in an objective sense free from ideological, ethical, and sociological values. The technique of legal materials used is by reading and quoting by analyzing willing invitations and using small notes taken from books, literature, and other sources related to the issues discussed. The data that has been obtained are then analyzed and analyzed qualitatively. The result shows that the rights and obligations of the parties who sell shares in the capital market must be equal and fair, before the rights and obligations are equal, fair, and implemented, they must first make an agreement. Legal remedies that can be taken if a contract error occurs can be made through external courts (non-litigation) and courts (litigation).