Information Technology Governance of UMKM in Kasasiur Banjar

One form of information technology management for UMKM in order to expand business networks, marketing and carrying out business processes is the use of the Cobit 5 framework. The benefits and maturity level of IT management are benchmarks for the direction of development and utilization strategies for UMKM. The purpose of this study was to assess the position of Kasasiur Banjar SMEs regarding implementation and targets to be achieved in the future. The result of the assessment is the maturity level of the current IT management position (existing). Furthermore, maturity targets will be determined for each selected IT process to be used as guidelines for the Kasasiur Banjar UMKM group in IT utilization. Maturity level assessment uses the domains EDM3, EDM4, APO7, DSS3, DSS6, and MEA1 with the calculation model referring to ISO/IEC 15504. Assessment results Maturity level related to IT development strategy is at level 1 (1.21), which is Performed. This means that Kasasiur Banjar SMEs have a concern for good IT management and processes have been implemented and achieved goals. The direction of governance development in UMKM Kasasiur Banjar is targeted to reach level 5, namely Optimizing.

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Cici Cahyanti 165100109,Audit

10.31219/osf.io/p8esa ◽

2020 ◽

Author(s):

cici cahyanti

Keyword(s):

Information Technology ◽

Information Systems ◽

Business Processes ◽

It Governance ◽

System Implementation ◽

Maturity Level ◽

Technology Governance ◽

Information Technology Governance ◽

National Bank ◽

Effectiveness And Efficiency

AbstractBCA is a national bank established in 1957 and has continued to grow. Nowadays the bank has supported business processes in various companies, such as the use of attendance information systems. During this system implementation, it has been running to support the procedures of attendance activities. The purpose of this research is to get an overview of the performance of information technology governance in order to determine the extent of maturity level which is currently running, with a few aspects to consider such as effectiveness and, efficiency. The conclusion that can be drawn from the research that has been done is IT governance at the BCA has been done, although still run optimally within each IT process contained in the sub domain Monitor Evaluate Assess (MEA) on average was at 3.0 (defined process) for sub domain DS1, DS5, DS10 and ME2.Keywords— Audit SI, Absensi, BCA, COBIT 4

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Pedoman Tata Kelola Teknologi Informasi Menggunakan It Governance Design Frame Work (Cobit) Pada PT. X

Lontar Komputer Jurnal Ilmiah Teknologi Informasi ◽

10.24843/lkjiti.2015.v06.i03.p07 ◽

2015 ◽

pp. 200

Author(s):

I Ketut Adi Purnawan

Keyword(s):

Information Technology ◽

High Risk ◽

Maturity Level ◽

Technology Governance ◽

Information Technology Governance ◽

Study Results ◽

Level 3 ◽

Frame Work ◽

Level Of Concern ◽

Monitoring And Measurement

Implementation of Information Technology (IT) in an organization require significant costs with high risk of failure [3]. Managing data is a matter that must be done continuously by the organization and accompanied by monitoring and measurement of achievement that has been done as to meet the aspect of integrity, availablility. In this study using COBIT as a frame work in preparing the guidelines for information technology governance at PT. X on DS11, which focuses on management of data about the level of concern for management (management awareness) and maturity level (maturity level). The study and analysis indicates that the level of concern for management (management awareness) PT. X already on a fairly level and maturity level for the current maturity level (as is) at level 3 (defined process) and to the expected level of maturity located at level 5 (optimized). From the overall study results showed that PT. X has recognized that the data is an important organizational asset.

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PERFORMANCE MEASUREMENT OF INFORMATION TECHNOLOGY GOVERNANCE: A CASE STUDY

Jurnal Sistem Informasi ◽

10.21609/jsi.v12i2.477 ◽

2016 ◽

Vol 12 (2) ◽

pp. 57 ◽

Cited By ~ 1

Author(s):

Johanes Fernandes Andry

Keyword(s):

Information Technology ◽

Performance Measurement ◽

Business Processes ◽

Standard Procedure ◽

It Governance ◽

Competitive Advantages ◽

Technology Governance ◽

Information Technology Governance ◽

Freight Forwarder ◽

Key Aspects

Established in 2001, XYZ Cargo is a Freight Forwarder Service Company specialized in the logistic transportation located in Jakarta. XYZ Cargo has broad experiences in both ocean freight and air freight service and has more than sixty agents of partnership around the world. XYZ Cargo has implemented Information Technology (IT) that covers all key aspects of business processes of the enterprise. It has an impact on the strategic and competitive advantages of its success. Many organizations have started implementing IT governance in order to achieve the collaboration between business and IT. The purpose of this research is to get an overview of performance measurement of the currently-running IT Governance with several aspects to consider such as effectiveness, efficiency, functional unit of information technology within an organization, data integrity, safeguarding assets, reliability, confidentiality, availability, and security. The analytical tool used in this research is the COBIT 5 standard procedure by ISACA. The result of IT Governance based on COBIT 5 in domain EDM, shows average values at the level of 2.0 until 2.7 (managed process) for EDM01, EDM02, EDM03 and 1.3 until 1.7 (performed process) for EDM04, EDM05.

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Rancangan Tata Kelola Teknologi Informasi Menggunakan Framework COBIT 2019 (Studi Kasus: PT XYZ)

INFORMATION MANAGEMENT FOR EDUCATORS AND PROFESSIONALS : Journal of Information Management ◽

10.51211/imbi.v5i1.1410 ◽

2020 ◽

Vol 5 (1) ◽

pp. 1

Author(s):

Ahmad Maulana Fikri ◽

Hesti Shofia Priastika ◽

Nadine Octaraisya ◽

Sadriansyah Sadriansyah ◽

Lovinta Happy Trinawati

Keyword(s):

Information Technology ◽

Model Evaluation ◽

Service Management ◽

Core Model ◽

Maturity Level ◽

Technology Governance ◽

Information Technology Governance ◽

Level 1 ◽

Level 2 ◽

Capability Level

Abstrak: Tata kelola teknologi informasi fokus pada teknologi informasi, sistem, manajemen kinerja dan resikonya.Kerangka kerja COBIT 2019 digunakan dalam melakukan penerapan tata kelola teknologi informasi. PT XYZ diambil bertujuan mengetahui kualitas layanan, kinerja manajemen, serta resiko pada perusahaan dengan melihat pada referensi dari laporan tahunan PT XYZ dan menganalisis nilai capability level serta maturity level. Setelah dilakukan analisis terhadap 11 design factor, didapatkan bahwa ada 5 proses domain yang memiliki nilai diatas 75% yaitu BAI02, BAI03, BAI06, DSS02, dan DSS04 kemudian dilanjutkan dengan core model evaluation dan diperoleh hasil nilai capability level masing- masing yaitu BAI02 memiliki nilai capability pada level 2; BAI03 memiliki nilai capability pada level 1; BAI06 memiliki nilai capability pada level 1; ). DSS02 memiliki nilai capability pada level 2; dan DSS04 memiliki nilai capability pada level 2, maka nilai maturity level keseluruhan dari PT XYZ adalah 1, capability level dapat ditingkatkan dengan melakukan aktivitas yang belum dilakukan oleh perusahaan sampai dengan mencapai nilai fully untuk tiap level. Kata kunci: capability, COBIT, maturity, tata kelola, teknologi. Abstract: Information technology governance focuses on information technology, systems, performance management and risk. The 2019 COBIT framework is used in implementing information technology governance. PT XYZ was taken to determine the quality of service, management performance, and risk to the company by looking at the references from the PT XYZ annual report and analyzing the capability level and maturity level. After analyzing 11 design factors, it was found that there were 5 domain processes that had values above 75%, namely BAI02, BAI03, BAI06, DSS02, and DSS04 then continued with core model evaluation and the results obtained for each capability level, namely BAI02 had a value. capability at level 2; BAI03 has capability value at level 1; BAI06 has a capability value at level 1; ). DSS02 has capability value at level 2; and DSS04 has a capability value at level 2, so the overall maturity level of PT XYZ is 1, the capability level can be increased by doing activities that the company has not done until it reaches the full value for each level. Keywords: capability, COBIT, governance, maturity, technology.

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Evaluation of Information Technology Governance in Banking Companies Using BSC and COBIT 4.1

International Journal of Computer and Information System (IJCIS) ◽

10.29040/ijcis.v2i2.27 ◽

2021 ◽

Vol 2 (2) ◽

pp. 23-27

Author(s):

Elvis Pawan

Keyword(s):

Information Technology ◽

Balanced Scorecard ◽

Industrial Revolution ◽

Maturity Level ◽

The Balanced Scorecard ◽

Average Value ◽

Technology Governance ◽

Business Change ◽

Information Technology Governance ◽

A Company

Abstract - The era of industrial revolution 4.0, the progress of companies to achieve their vision and mission goals, is largely determined by the role of information technology, especially banking companies such as BPR PMM, the problem is that BPR PPM has not fully realized the importance of managing a business change, in order to maintain the company's existence. To determine the maturity level of the application of information technology in a company, it is necessary to conduct a thorough evaluation. In this study, there are seventeen processes in Cobit 4.1 that are solved on an internal balanced scorecard perspective. Cobit is a framework that is very well used in measuring the effectiveness of the application of information technology, while the balanced scorecard (BSC) is a framework that is very suitable to be applied to measure or assess the performance of a company. The combination of the two frameworks can provide a clear picture of internal perspectives that can be used by company leaders in improving information technology governance. This study resulted in a conclusion that the company maturity level in terms of business change management based on Cobit 4.1 and the internal balanced scorecard perspective has an average value of 2.90 at level 3 with defined categories.

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IT Governance Audit with COBIT 5 Framework on DSS Domain

Kinetik Game Technology Information System Computer Network Computing Electronics and Control ◽

10.22219/kinetik.v3i4.665 ◽

2018 ◽

pp. 279-286

Author(s):

Vernando Jarsa ◽

Kevin Christianto

Keyword(s):

Information Technology ◽

Business Process ◽

Business Processes ◽

Repair Process ◽

Assessment Method ◽

Technology Governance ◽

Information Technology Governance ◽

Level 1 ◽

Process Controls ◽

Capability Level

Information technology in organizations plays an important role for the continuity of their current business processes. Almost every organization already has information technology and dependence on their information technology. With the existence of information technology, it can help business process in the organization runs smoothly, and according to desired by every organization. But not infrequently the information technology that has been operating has problems that are very annoying and hinder the business process of the organization. Problems that exist in this company is at the time of maintenance and custom or repair process undertaken by the company. With the existence of the problem, the writer wanted to audit the existing governance in companies that have problems regarding aspects of information technology delivery. The author uses the COBIT 5 framework on the DSS domain (Deliver, Service, and Support) and focuses on the sub domains of DSS01 Manage Operations, DSS02 Manage Service Requests and Incidents, DSS03 Manage Problems, and DSS06 Manage Business Process Controls. The assessment method used is a capability model consisting of five capability levels. Based on the audit of information technology governance conducted by researchers using COBIT 5, then the conclusion of this study is the average capability level of the overall process obtained most of the process has reached level 1 performed process.

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AUDIT SISTEM INFORMASI PADA CALL CENTER PADA PT ARGA BANGUN BANGSA (ESQ LEAERSHIP CENTER) DENGAN MENGGUNAKAN FRAMEWORK COBIT

10.31219/osf.io/mnckz ◽

2018 ◽

Author(s):

khoiriazulhijah

Keyword(s):

Information Technology ◽

Call Center ◽

Performance Indicator ◽

Control Process ◽

It Governance ◽

Maturity Level ◽

Technology Governance ◽

Information Technology Governance ◽

Control Objective ◽

Level 3

Call center ESQ merupakan aplikasi berbasis web yang digunakan oleh tim telemarketing, timtelecorporate, finance, dan BM (Branch Manager) untuk menjalankan fungsi bisnis ESQ LC. Data sudah menjadiaset penting dalam perusahaan untuk mengantisipasi hal-hal yang tidak diinginkan berkaitan denganpenyalahgunaan data maka harus dilakukan audit. Pentingnya informasi, maka kebijakan tentang keamanan sistemmerupakan salah satu aspek yang sangat penting dalam sebuah sistem informasi. Audit Sistem Informasi menjadisebuah solusi untuk mengukur sejauh mana selama ini sistem call center melakukan proses DS5 dan DS11 agarESQ LC dapat melakukan perbaikan-perbaikan. IT (Information Technology) Governance merupakan strukturhubungan dan proses untuk mengarahkan dan mengendalikan organisasi untuk mencapai tujuannya denganmenambahkan nilai ketika menyeimbangkan risiko dibandingkan dengan TI dan prosesnya. Kerangka kerja COBIT(Control Objective For Information and Related Technology) versi 4.1, dimana COBIT mempunyai tujuan untukmengendalikan TI terkait dan merupakan suatu standar yang telah diakui cukup baik pada tingkat internasional.Dalam penelitian ini membahas 1 domain yaitu Deliver and Support dari 4 domain yang ada di COBIT denganpembahasan dibatasi pada tingkat control process pengelolaan data (DS11) dan memastikan keamanan sistem(DS5) untuk management awareness dan maturity level. Hasil dari audit sistem informasi adalah tingkat kinerjaproses DS5 (memastikan keamananan sistem) dan DS11 (pengelolaan data) adalah sedang. Maturiy Level DS5 danDS11 saat ini (as is) ada pada level 3 kondisi di mana perusahaan telah memiliki prosedur standar formal dantertulis yang telah disosialisasikan ke segenap jajaran manajemen dan karyawan untuk dipatuhi dan dikerjakandalam aktivitas sehari-hari tapi kurang ada pengawasan untuk menjalankan itu semua. Dan (to be) yangdiharapkan menunjukkan level 4 perusahaan memiliki indikator sebagai sasaran terhadap kinerja proses TI sertaterdapat fasilitas untuk memonitor dan mengukur prosedur yang sudah berjalan. Rekomendasi ke level 4 ITGovernance ini dibuat guna meningkatkan kinerja call center di ESQ LC. Usulan Performance Indicator danOutcome Measure diharapkan dapat diterapkan agar proses TI tercapai sesuai dengan tujuan yang diharapkandalam DS5 dan DS11.Kata Kunci: Audit, call center, IT Governance, Activities dan IT Goals, COBIT.

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