Rancangan Tata Kelola Teknologi Informasi Menggunakan Framework COBIT 2019 (Studi Kasus: PT XYZ)

2020 ◽  
Vol 5 (1) ◽  
pp. 1
Author(s):  
Ahmad Maulana Fikri ◽  
Hesti Shofia Priastika ◽  
Nadine Octaraisya ◽  
Sadriansyah Sadriansyah ◽  
Lovinta Happy Trinawati
Keyword(s):  
Information Technology ◽  
Model Evaluation ◽  
Service Management ◽  
Core Model ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 1 ◽  
Level 2 ◽  
Capability Level

Abstrak: Tata kelola teknologi informasi fokus pada teknologi informasi, sistem, manajemen kinerja dan resikonya.Kerangka kerja COBIT 2019 digunakan dalam melakukan penerapan tata kelola teknologi informasi. PT XYZ diambil bertujuan mengetahui kualitas layanan, kinerja manajemen, serta resiko pada perusahaan dengan melihat pada referensi dari laporan tahunan PT XYZ dan menganalisis nilai capability level serta maturity level. Setelah dilakukan analisis terhadap 11 design factor, didapatkan bahwa ada 5 proses domain yang memiliki nilai diatas 75% yaitu BAI02, BAI03, BAI06, DSS02, dan DSS04 kemudian dilanjutkan dengan core model evaluation dan diperoleh hasil nilai capability level masing- masing yaitu BAI02 memiliki nilai capability pada level 2; BAI03 memiliki nilai capability pada level 1; BAI06 memiliki nilai capability pada level 1; ). DSS02 memiliki nilai capability pada level 2; dan DSS04 memiliki nilai capability pada level 2, maka nilai maturity level keseluruhan dari PT XYZ adalah 1, capability level dapat ditingkatkan dengan melakukan aktivitas yang belum dilakukan oleh perusahaan sampai dengan mencapai nilai fully untuk tiap level.   Kata kunci: capability, COBIT, maturity, tata kelola, teknologi.   Abstract: Information technology governance focuses on information technology, systems, performance management and risk. The 2019 COBIT framework is used in implementing information technology governance. PT XYZ was taken to determine the quality of service, management performance, and risk to the company by looking at the references from the PT XYZ annual report and analyzing the capability level and maturity level. After analyzing 11 design factors, it was found that there were 5 domain processes that had values ​​above 75%, namely BAI02, BAI03, BAI06, DSS02, and DSS04 then continued with core model evaluation and the results obtained for each capability level, namely BAI02 had a value. capability at level 2; BAI03 has capability value at level 1; BAI06 has a capability value at level 1; ). DSS02 has capability value at level 2; and DSS04 has a capability value at level 2, so the overall maturity level of PT XYZ is 1, the capability level can be increased by doing activities that the company has not done until it reaches the full value for each level.   Keywords: capability, COBIT, governance, maturity, technology.

scholarly journals Analysis of Information Technology Governance In Bina Darma Foundation of Salatiga Using COBIT 5 Framework

2021 ◽  
Vol 3 (1) ◽  
pp. 72-82
Author(s):  
Dwi Puspitasari ◽  
Hanna Prillysca Chernovita
Keyword(s):  
Information Technology ◽  
Human Resources ◽  
Leadership Training ◽  
It Governance ◽  
Non Profit ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 1 ◽  
Level 2 ◽  
Capability Level

Bina Darma foundation is a non-profit organization established by SWCU and GMKI. The main activities of the Bina Darma foundation are a leadership training program, journal publishing, and guesthouse rental. Problems that occur in the foundation include the management of human resources related to IT is not appropriate. To solve the problem, there needs to be control and evaluation to see how the condition of IT governance in Bina Darma Foundation uses the framework COBIT 5 domain DSS (Delivery, Service, and Support). The result of this research is capability level is currently at level 1 (Performed process), while the capability level is expected to be at level 2 (Managed process). Therefore, recommendations are given so that the IT governance in Bina Darma Foundation can work optimally to support the achievement of the organization's business objectives efficiently.

scholarly journals IT Governance Audit with COBIT 5 Framework on DSS Domain

2018 ◽  
pp. 279-286
Author(s):  
Vernando Jarsa ◽  
Kevin Christianto
Keyword(s):  
Information Technology ◽  
Business Process ◽  
Business Processes ◽  
Repair Process ◽  
Assessment Method ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 1 ◽  
Process Controls ◽  
Capability Level

Information technology in organizations plays an important role for the continuity of their current business processes. Almost every organization already has information technology and dependence on their information technology. With the existence of information technology, it can help business process in the organization runs smoothly, and according to desired by every organization. But not infrequently the information technology that has been operating has problems that are very annoying and hinder the business process of the organization. Problems that exist in this company is at the time of maintenance and custom or repair process undertaken by the company. With the existence of the problem, the writer wanted to audit the existing governance in companies that have problems regarding aspects of information technology delivery. The author uses the COBIT 5 framework on the DSS domain (Deliver, Service, and Support) and focuses on the sub domains of DSS01 Manage Operations, DSS02 Manage Service Requests and Incidents, DSS03 Manage Problems, and DSS06 Manage Business Process Controls. The assessment method used is a capability model consisting of five capability levels. Based on the audit of information technology governance conducted by researchers using COBIT 5, then the conclusion of this study is the average capability level of the overall process obtained most of the process has reached level 1 performed process.

scholarly journals Implementation of Information Technology Governance Based on CoBIT Framework 5. Case Study: Bureau of Information Systems & Technology-Buddhi Dharma University

Tech-E ◽  
2018 ◽  
Vol 1 (2) ◽  
pp. 43
Author(s):  
Riki Riki
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Business Development ◽  
Current Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 3 ◽  
Level 2 ◽  
Capability Level

The purpose of writing, to determine the level of capability in the Bureau of Information Systems & Technology at Buddhi Dharma University. Analyzing the achievement of its capability level and assisting BSTI in implementing international standardized IT governance. The methodology used is the CoBIT 5 framework as a measure of capability level guidance. The result is that the current level of BSTI capability is 2.027 which means at level 2 (managed process), the standard is at level 3. Conclusion that BSTI has been managed and implemented correctly, although the achievement of the level of capability is still in the middle position due to the lack of competition that forced Buddhi Dharma University to do business development.

scholarly journals Evaluasi Tata Kelola Teknologi Informasi Menggunakan Framework Simcobit, Studi Kasus pada Sekolah Tinggi Ilmu Kesehatan Bina Husada Palembang

2019 ◽  
Vol 10 (1) ◽  
Author(s):  
Rendi Septriadi ◽  
Firdaus Firdaus ◽  
Widya Cholil
Keyword(s):  
Information Technology ◽  
Evaluation Research ◽  
It Management ◽  
Management Framework ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Domain Mapping ◽  
Level 1 ◽  
Quantitative Descriptive ◽  
Capability Level

<p align="center"><strong>ABSTRACK</strong></p><p><em>The Information technology governance that is mostly used is COBIT 5 . in order to simply the process domain mapping SIMCOBIT was used as a framework . it was used to find out the information technology governance at Sekolah Tinggi Ilmu Kesehatan Bina Husada Palembang and to give the improvement of the information technology governance itself. This study was quantitative descriptive evaluation research. In this study questionnaries were used in order to measure the capability level. Based on the result it can be concluded that  STIK Bina Husada Palembang was at the level 1 capability (Performed process)for TIPO01 process managing the IT Management framework, TIPO05 Managing program and project , and TIPO07 managing operations and achieving the process objective with achieved scale, and organizations in both processes.</em></p><p><strong><em>Keywords :</em></strong><em> An Evaluation of Governance,SIMCOBIT, TIPO01,TIPO05,TIPO07</em></p><p align="center"><strong>ABSTRAK</strong></p><p><em>Tata kelola teknologi informasi yang banyak digunakan yaitu COBIT 5. Namun untuk menyederhanakan dalam pemetaan domain proses digunakanlah sebuah framework yang disebut SIMCOBIT, yang akan mengetahui kondisi tata kelola teknologi informasi di Sekolah Tinggi Ilmu Kesehatan Bina Husada Palembang dan memberikan perbaikan tata kelola teknologi inforasi.penelitian ini adalah peneilitian evaluasi deskriptif kuantitatif. Hasil pengukuran tingkat kapabilitas melalui metode kuesioner. Dapat disimpulkan bahwa STIK Bina Husada Palembang berada pada tingkat kapabilitas level 1 (performed process) untuk proses TIPO01 Mengelola Kerangka Kerja dan Manajemen, TIPO05 Mengelola Program dan Project, dan TIPO07 Mengelola Operasi dapat mencapai tujuan prosesnya dengan skala Partially Achieved, serta organisasi akan meningkatkan nilai Capability Level menjadi naik 1 level dari hasil yang telah dicapai.</em></p><strong><em>Kata kunci : </em></strong><em>Evaluasi Tata Kelola, SIMCOBIT, TIPO01,TIPO05,TIPO07</em>

scholarly journals ANALISIS AUDIT TATA KELOLA KEAMANAN TEKNOLOGI INFORMASI MENGGUNAKAN FRAMEWORK COBIT 5 PADA INSTANSI X

2020 ◽  
Vol 7 (2) ◽  
pp. 130
Author(s):  
Daniel Alexander Octavianus Turang ◽  
Merry Christy Turang
Keyword(s):  
Information Technology ◽  
It Security ◽  
Technology Governance ◽  
Information Technology Security ◽  
Information Technology Governance ◽  
Governance Process ◽  
Target Set ◽  
Level 1 ◽  
Security Audits ◽  
Level 2

<p><em>Information technology governance has an important role in regulating the use and utilization of information technology at the X Institusions. Problems in the X Institusions, especially in the management of information technology security. In this research, the process design on COBIT 5 is the DSS05 and APO13 domains that focuses on ensuring the management of information technology security. Based on the capability level assessment for the DSS05 and APO13 domains, the results are still at level 1. Level 1 means that the IT security governance process has been implemented but the documentation process is incomplete. Therefore, IT security audits are needed in managing, directing and evaluating IT resources to create optimization of IT utilization. The target set is level 2, where management carries out processes that have been planned, monitored, and adjusted, as well as the exact products set, controlled and maintained.</em></p><p><em><strong>Keywords</strong></em><em>: COBIT 5, IT Governance, Security, Capability</em> </p><p><em>Tata kelola teknologi informasi memiliki peranan penting dalam mengatur penggunaan dan pemanfaatan teknologi informasi di Instansi X. Permasalahan yang muncul pada Instansi X, terutama pada bagian pengelolaan keamanan teknolgi informasi. Pada penelitian dilakukan perancangan proses pada COBIT 5 yaitu domain DSS05 dan APO13 yang berfokus dalam memastikan pengelolaan keamanan teknologi informasi. Berdasarkan penilaian tingkat kapabilitas untuk domain DSS05 dan APO13, hasilnya masih berada di level 1. Level 1 memiliki arti bahwa proses tata kelola keamanan TI telah dilaksanakan namun proses dokumentasi belum lengkap. Oleh karena itu, perlu adanya audit tata kelola keamanan TI dalam mengelola mengarahkan, dan mengevaluasi sumber daya TI untuk menciptakan optimalisasi pemanfaatan TI. Target yang ditetapkan adalah level 2, dimana manajemen melaksanakan proses yang telah direncanakan, dimonitor, dan disesuaikan, serta produk yang tepat ditetapkan, dikontrol dan dipelihara.</em></p><p><em><strong>Kata kunci</strong></em><em>: COBIT 5, Tata Kelola TI, Keamanan, Kapabilitas</em></p>

scholarly journals Pedoman Tata Kelola Teknologi Informasi Menggunakan It Governance Design Frame Work (Cobit) Pada PT. X

2015 ◽  
pp. 200
Author(s):  
I Ketut Adi Purnawan
Keyword(s):  
Information Technology ◽  
High Risk ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Study Results ◽  
Level 3 ◽  
Frame Work ◽  
Level Of Concern ◽  
Monitoring And Measurement

 Implementation of  Information Technology (IT) in an organization require significant costs with high risk  of  failure [3]. Managing data is  a matter that must be done continuously by the organization and accompanied by monitoring and measurement of achievement that has been done as to meet the aspect of integrity, availablility. In this study using COBIT as a frame work in preparing the guidelines for information technology governance at PT.  X  on  DS11,  which  focuses  on  management of  data  about  the  level  of  concern  for management (management awareness) and  maturity level (maturity level).  The study and analysis indicates that the level of concern for management (management awareness) PT. X already on a fairly level and maturity level for the current maturity level (as is) at level 3 (defined process) and to the expected level of maturity located at level 5 (optimized). From the overall study results showed that PT. X has recognized that the data is an important organizational asset.

scholarly journals Evaluation of Information Technology Governance in Banking Companies Using BSC and COBIT 4.1

2021 ◽  
Vol 2 (2) ◽  
pp. 23-27
Author(s):  
Elvis Pawan
Keyword(s):  
Information Technology ◽  
Balanced Scorecard ◽  
Industrial Revolution ◽  
Maturity Level ◽  
The Balanced Scorecard ◽  
Average Value ◽  
Technology Governance ◽  
Business Change ◽  
Information Technology Governance ◽  
A Company

Abstract - The era of industrial revolution 4.0, the progress of companies to achieve their vision and mission goals, is largely determined by the role of information technology, especially banking companies such as BPR PMM, the problem is that BPR PPM has not fully realized the importance of managing a business change, in order to maintain the company's existence. To determine the maturity level of the application of information technology in a company, it is necessary to conduct a thorough evaluation. In this study, there are seventeen processes in Cobit 4.1 that are solved on an internal balanced scorecard perspective. Cobit is a framework that is very well used in measuring the effectiveness of the application of information technology, while the balanced scorecard (BSC) is a framework that is very suitable to be applied to measure or assess the performance of a company. The combination of the two frameworks can provide a clear picture of internal perspectives that can be used by company leaders in improving information technology governance. This study resulted in a conclusion that the company maturity level in terms of business change management based on Cobit 4.1 and the internal balanced scorecard perspective has an average value of 2.90 at level 3 with defined categories.

scholarly journals AUDIT SISTEM INFORMASI PADA CALL CENTER PADA PT ARGA BANGUN BANGSA (ESQ LEAERSHIP CENTER) DENGAN MENGGUNAKAN FRAMEWORK COBIT

2018 ◽  
Author(s):  
khoiriazulhijah
Keyword(s):  
Information Technology ◽  
Call Center ◽  
Performance Indicator ◽  
Control Process ◽  
It Governance ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Control Objective ◽  
Level 3

Call center ESQ merupakan aplikasi berbasis web yang digunakan oleh tim telemarketing, timtelecorporate, finance, dan BM (Branch Manager) untuk menjalankan fungsi bisnis ESQ LC. Data sudah menjadiaset penting dalam perusahaan untuk mengantisipasi hal-hal yang tidak diinginkan berkaitan denganpenyalahgunaan data maka harus dilakukan audit. Pentingnya informasi, maka kebijakan tentang keamanan sistemmerupakan salah satu aspek yang sangat penting dalam sebuah sistem informasi. Audit Sistem Informasi menjadisebuah solusi untuk mengukur sejauh mana selama ini sistem call center melakukan proses DS5 dan DS11 agarESQ LC dapat melakukan perbaikan-perbaikan. IT (Information Technology) Governance merupakan strukturhubungan dan proses untuk mengarahkan dan mengendalikan organisasi untuk mencapai tujuannya denganmenambahkan nilai ketika menyeimbangkan risiko dibandingkan dengan TI dan prosesnya. Kerangka kerja COBIT(Control Objective For Information and Related Technology) versi 4.1, dimana COBIT mempunyai tujuan untukmengendalikan TI terkait dan merupakan suatu standar yang telah diakui cukup baik pada tingkat internasional.Dalam penelitian ini membahas 1 domain yaitu Deliver and Support dari 4 domain yang ada di COBIT denganpembahasan dibatasi pada tingkat control process pengelolaan data (DS11) dan memastikan keamanan sistem(DS5) untuk management awareness dan maturity level. Hasil dari audit sistem informasi adalah tingkat kinerjaproses DS5 (memastikan keamananan sistem) dan DS11 (pengelolaan data) adalah sedang. Maturiy Level DS5 danDS11 saat ini (as is) ada pada level 3 kondisi di mana perusahaan telah memiliki prosedur standar formal dantertulis yang telah disosialisasikan ke segenap jajaran manajemen dan karyawan untuk dipatuhi dan dikerjakandalam aktivitas sehari-hari tapi kurang ada pengawasan untuk menjalankan itu semua. Dan (to be) yangdiharapkan menunjukkan level 4 perusahaan memiliki indikator sebagai sasaran terhadap kinerja proses TI sertaterdapat fasilitas untuk memonitor dan mengukur prosedur yang sudah berjalan. Rekomendasi ke level 4 ITGovernance ini dibuat guna meningkatkan kinerja call center di ESQ LC. Usulan Performance Indicator danOutcome Measure diharapkan dapat diterapkan agar proses TI tercapai sesuai dengan tujuan yang diharapkandalam DS5 dan DS11.Kata Kunci: Audit, call center, IT Governance, Activities dan IT Goals, COBIT.

scholarly journals Capability Level Measurement Using COBIT 5 Framework (Case Study: PT. Jasa Cendekia Indonesia)

2021 ◽  
Vol 3 (2) ◽  
pp. 341-351
Author(s):  
Abdurrahman Harits ◽  
Gilang Muhamad Noer ◽  
Aris Puji Widodo
Keyword(s):  
Information Technology ◽  
Research Study ◽  
Technology Governance ◽  
Level Measurement ◽  
A Value ◽  
Information Technology Governance ◽  
Level 3 ◽  
A Company ◽  
Capability Level

PT. Jasa Cendekia Indonesia is a company engaged in the field of recruitment, training and consulting in the provision of human resources. Currently PT. Jasa Cendekia Indonesia has more than 500 outsourcing employees, puts hundreds of Indonesians into the job market and serves more than 30 multinational companies, of course companies need systems that are able to manage and carry out company work operations. This research study aims to conduct an assessment of Information Technology Governance at PT. Jasa Cendekia Indonesia which focuses on the DSS01 domain (manage operations) is measured using the Capability Level in the Cobit 5 Framework. The results obtained from this assessment are needed as an evaluation and input for improvements to Information Technology Governance at PT. Jasa Cendekia Indonesia in the future. The level of ability of PT. Jasa Cendekia Indonesia in the DSS01 process is at a value of 2.80 while the expected level of ability is at level 3 (established process). The recommendation to reach level 3 is expected to be implemented to improve the performance of PT. Jasa Cendekia Indonesia according to the DSS01 process.

Evaluasi Sistem Informasi Pengupahan PT. Tempu Rejo Menggunakan COBIT 5 Domain DSS

2018 ◽  
Vol 1 (2) ◽  
pp. 187
Author(s):  
Yohana Teresa Sianipar ◽  
Novi Wulandari Widiyanti ◽  
Aisa Tri Agustini
Keyword(s):  
Information Technology ◽  
Information System ◽  
Qualitative Approach ◽  
Improve Performance ◽  
Operational Procedure ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 3 ◽  
A Company ◽  
Capability Level

PT. Tempu Rejo is one of the companies in Jember which is engaged in tobacco processing to produce cigarette. PT. Tempu Rejo applying information technology in the daily operation included in its payment information system, such as biometric identifier as a tool of absence and using applications that support payment in the company. In a company that has applied IT in its operation including payment information system should be evaluated. Evaluation is needed in order to make improvements to the company's payment information system. In this research, the information technology governance standard used is COBIT 5 domain Deliver, Service, and Support (DSS), especially DSS01, DSS03, and DSS05. This research used a qualitative approach by using the method of interviewing and observation as data collection techniques. The result of this research shows that Capability Level of DSS01, DSS03, and DSS05 process are at level 3 (established process). Recommendations are to conduct periodic evaluations to improve performance and create a complete Standard Operational Procedure (SOP) related to the company's payment information system.

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