scholarly journals Pedoman Tata Kelola Teknologi Informasi Menggunakan It Governance Design Frame Work (Cobit) Pada PT. X

2015 ◽  
pp. 200
Author(s):  
I Ketut Adi Purnawan
Keyword(s):  
Information Technology ◽  
High Risk ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Study Results ◽  
Level 3 ◽  
Frame Work ◽  
Level Of Concern ◽  
Monitoring And Measurement

 Implementation of  Information Technology (IT) in an organization require significant costs with high risk  of  failure [3]. Managing data is  a matter that must be done continuously by the organization and accompanied by monitoring and measurement of achievement that has been done as to meet the aspect of integrity, availablility. In this study using COBIT as a frame work in preparing the guidelines for information technology governance at PT.  X  on  DS11,  which  focuses  on  management of  data  about  the  level  of  concern  for management (management awareness) and  maturity level (maturity level).  The study and analysis indicates that the level of concern for management (management awareness) PT. X already on a fairly level and maturity level for the current maturity level (as is) at level 3 (defined process) and to the expected level of maturity located at level 5 (optimized). From the overall study results showed that PT. X has recognized that the data is an important organizational asset.

scholarly journals AUDIT SISTEM INFORMASI PADA CALL CENTER PADA PT ARGA BANGUN BANGSA (ESQ LEAERSHIP CENTER) DENGAN MENGGUNAKAN FRAMEWORK COBIT

2018 ◽  
Author(s):  
khoiriazulhijah
Keyword(s):  
Information Technology ◽  
Call Center ◽  
Performance Indicator ◽  
Control Process ◽  
It Governance ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Control Objective ◽  
Level 3

Call center ESQ merupakan aplikasi berbasis web yang digunakan oleh tim telemarketing, timtelecorporate, finance, dan BM (Branch Manager) untuk menjalankan fungsi bisnis ESQ LC. Data sudah menjadiaset penting dalam perusahaan untuk mengantisipasi hal-hal yang tidak diinginkan berkaitan denganpenyalahgunaan data maka harus dilakukan audit. Pentingnya informasi, maka kebijakan tentang keamanan sistemmerupakan salah satu aspek yang sangat penting dalam sebuah sistem informasi. Audit Sistem Informasi menjadisebuah solusi untuk mengukur sejauh mana selama ini sistem call center melakukan proses DS5 dan DS11 agarESQ LC dapat melakukan perbaikan-perbaikan. IT (Information Technology) Governance merupakan strukturhubungan dan proses untuk mengarahkan dan mengendalikan organisasi untuk mencapai tujuannya denganmenambahkan nilai ketika menyeimbangkan risiko dibandingkan dengan TI dan prosesnya. Kerangka kerja COBIT(Control Objective For Information and Related Technology) versi 4.1, dimana COBIT mempunyai tujuan untukmengendalikan TI terkait dan merupakan suatu standar yang telah diakui cukup baik pada tingkat internasional.Dalam penelitian ini membahas 1 domain yaitu Deliver and Support dari 4 domain yang ada di COBIT denganpembahasan dibatasi pada tingkat control process pengelolaan data (DS11) dan memastikan keamanan sistem(DS5) untuk management awareness dan maturity level. Hasil dari audit sistem informasi adalah tingkat kinerjaproses DS5 (memastikan keamananan sistem) dan DS11 (pengelolaan data) adalah sedang. Maturiy Level DS5 danDS11 saat ini (as is) ada pada level 3 kondisi di mana perusahaan telah memiliki prosedur standar formal dantertulis yang telah disosialisasikan ke segenap jajaran manajemen dan karyawan untuk dipatuhi dan dikerjakandalam aktivitas sehari-hari tapi kurang ada pengawasan untuk menjalankan itu semua. Dan (to be) yangdiharapkan menunjukkan level 4 perusahaan memiliki indikator sebagai sasaran terhadap kinerja proses TI sertaterdapat fasilitas untuk memonitor dan mengukur prosedur yang sudah berjalan. Rekomendasi ke level 4 ITGovernance ini dibuat guna meningkatkan kinerja call center di ESQ LC. Usulan Performance Indicator danOutcome Measure diharapkan dapat diterapkan agar proses TI tercapai sesuai dengan tujuan yang diharapkandalam DS5 dan DS11.Kata Kunci: Audit, call center, IT Governance, Activities dan IT Goals, COBIT.

scholarly journals ANALISIS PENERAPAN TATA KELOLA TEKNOLOGI INFORMASI MENGGUNAKAN COBIT 4.1 PADA PEMINJAMAN BUKU PERPUSTAKAAN “STUDI KASUS PERPUSTAKAAN KABUPATEN KARAWANG”

BUANA ILMU ◽  
2021 ◽  
Vol 5 (2) ◽  
pp. 158-175
Author(s):  
Tukino ◽  
Faqih Pratama Muthi ◽  
Aditia Agustian
Keyword(s):  
Information Technology ◽  
Information System ◽  
Information Systems ◽  
Good Governance ◽  
Information Service ◽  
Maturity Level ◽  
Average Value ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 3

Perpustakaan Kab. Karawang dikelola oleh Dinas Arsip dan Dokumentasi Kabupaten Karawang. Dalam melaksanakan Tugas Pokok dan Tanggung Jawab perlu di dukung adanya Tata Kelola Teknologi Informasi yang memadai untuk menjamin sistem Informasi dapat digunakan dengan baik dan memberikan kemudahan bagi staf perpustakaan atau anggota perpustakaan. Untuk mengetahui kesiapan dalam menerapakan sistem informasi diperlukan Analisa Tata kelola Teknologi Informasi dengan menggunakan Cobit 4.1. Kerangka kerja Cobit 4.1 adalah kerangka kerja yan tepat untuk mengetahui tingkat kematangan tata kelola teknologi informasi. Tujuan dari penelitian ini adalah untuk mendapatkan hasil evaluasi berdasarkan tingkat kematangan dan menghasilkan rekomendasi untuk memperbaiki tata kelola teknologi informasi. Berdasarkan hasil analisis tingkat kematangan dalam pengelolaan Tata Kelola Teknologi Informasi Dari Nilai Rata-rata maturity level dari Sistem Informasi Perpustakaan Kab Karawang adalah 2.84 berada pada level 3 (Defined). Untuk mencapai level 4 : 3.50 – 4.49 (Managed) sehinga masih terdapat kekurangan minimal sebesar 0.66. Untuk memenuhi leve 4, perlu meningkatkan tata kelola yang baik. Sedangkan Nilai maturity level terendah adalah DS4 seebsar 1.86, ini perlu ada usaha yang keras untuk mencapai level 3. Untuk nilai maturity level tertinggi adalah pada sistem layanan informasi Perpustakaan Kab Karawang pada Proses DS01 “Mendefinisikan dan mengelola tingkat layanan” adalah 4.18 berada pada level 4 (Managed) yaitu : 3.50 – 4.49. Hasil maturity menunjukan bahwa pengukuran dan pemantaun terhadap kepatuhan dengan prosedur, serta pengambilan tindakan jika proses tidak berjalan secara efektif, dapat dilakukan perbaikan proses dilakukan secara konstan. Implementasi proses dilakukan secara baik. Otomasi dan perangkat yang digunakan terbatas. Kata Kunci : Audit, Tata Kelola, Cobit 4.1 Maturity, Sistem Informasi District Library. Karawang is managed by the Karawang Regency Archives and Documentation Service. n carrying out the Main Duties and Responsibilities, it is necessary to support the existence of adequate Information Technology Governance to ensure the information system can be used properly and provide convenience for library staff or library. To determine readiness in implementing information systems, it is necessary to analyze Information Technology Governance using COBIT 4.1. The Cobit 4.1 framework is an appropriate framework to determine the maturity level of information technology governance. The purpose of this study is to obtain evaluation results based on maturity levels and produce recommendations for improving information technology governance. Based on the results of the analysis of the level of maturity in the management of Information T echnology Governance, the average value of the maturity level of the Karawang Regency Library Information System is 2.84, which is at level 3 (Defined). To reach level 4: 3.50 - 4.49 (Managed) so that there is still a minimum deficiency of 0.66. To meet level 4, good governance is needed. While the lowest maturity level value is DS4 of 1.86, this requires hard effort to reach level For the highest level of maturity is the information service system of the Karawang District Library on the DS01 Process "Defining and managing service levels" is 4.18 at level 4 (Managed), namely: 3.50 - 4.49. The results of maturity show that measurement and monitoring of compliance with procedures, as well as taking action if the process is not running effectively, can be carried out continuously. The process implementation is done well. Limited automation and devices used. Keywords: Audit, Governance, Cobit 4.1 Maturity, Information Systems

Rancangan Tata Kelola Teknologi Informasi Menggunakan Framework COBIT 2019 (Studi Kasus: PT XYZ)

2020 ◽  
Vol 5 (1) ◽  
pp. 1
Author(s):  
Ahmad Maulana Fikri ◽  
Hesti Shofia Priastika ◽  
Nadine Octaraisya ◽  
Sadriansyah Sadriansyah ◽  
Lovinta Happy Trinawati
Keyword(s):  
Information Technology ◽  
Model Evaluation ◽  
Service Management ◽  
Core Model ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 1 ◽  
Level 2 ◽  
Capability Level

Abstrak: Tata kelola teknologi informasi fokus pada teknologi informasi, sistem, manajemen kinerja dan resikonya.Kerangka kerja COBIT 2019 digunakan dalam melakukan penerapan tata kelola teknologi informasi. PT XYZ diambil bertujuan mengetahui kualitas layanan, kinerja manajemen, serta resiko pada perusahaan dengan melihat pada referensi dari laporan tahunan PT XYZ dan menganalisis nilai capability level serta maturity level. Setelah dilakukan analisis terhadap 11 design factor, didapatkan bahwa ada 5 proses domain yang memiliki nilai diatas 75% yaitu BAI02, BAI03, BAI06, DSS02, dan DSS04 kemudian dilanjutkan dengan core model evaluation dan diperoleh hasil nilai capability level masing- masing yaitu BAI02 memiliki nilai capability pada level 2; BAI03 memiliki nilai capability pada level 1; BAI06 memiliki nilai capability pada level 1; ). DSS02 memiliki nilai capability pada level 2; dan DSS04 memiliki nilai capability pada level 2, maka nilai maturity level keseluruhan dari PT XYZ adalah 1, capability level dapat ditingkatkan dengan melakukan aktivitas yang belum dilakukan oleh perusahaan sampai dengan mencapai nilai fully untuk tiap level.   Kata kunci: capability, COBIT, maturity, tata kelola, teknologi.   Abstract: Information technology governance focuses on information technology, systems, performance management and risk. The 2019 COBIT framework is used in implementing information technology governance. PT XYZ was taken to determine the quality of service, management performance, and risk to the company by looking at the references from the PT XYZ annual report and analyzing the capability level and maturity level. After analyzing 11 design factors, it was found that there were 5 domain processes that had values ​​above 75%, namely BAI02, BAI03, BAI06, DSS02, and DSS04 then continued with core model evaluation and the results obtained for each capability level, namely BAI02 had a value. capability at level 2; BAI03 has capability value at level 1; BAI06 has a capability value at level 1; ). DSS02 has capability value at level 2; and DSS04 has a capability value at level 2, so the overall maturity level of PT XYZ is 1, the capability level can be increased by doing activities that the company has not done until it reaches the full value for each level.   Keywords: capability, COBIT, governance, maturity, technology.

scholarly journals Evaluation of Information Technology Governance in Banking Companies Using BSC and COBIT 4.1

2021 ◽  
Vol 2 (2) ◽  
pp. 23-27
Author(s):  
Elvis Pawan
Keyword(s):  
Information Technology ◽  
Balanced Scorecard ◽  
Industrial Revolution ◽  
Maturity Level ◽  
The Balanced Scorecard ◽  
Average Value ◽  
Technology Governance ◽  
Business Change ◽  
Information Technology Governance ◽  
A Company

Abstract - The era of industrial revolution 4.0, the progress of companies to achieve their vision and mission goals, is largely determined by the role of information technology, especially banking companies such as BPR PMM, the problem is that BPR PPM has not fully realized the importance of managing a business change, in order to maintain the company's existence. To determine the maturity level of the application of information technology in a company, it is necessary to conduct a thorough evaluation. In this study, there are seventeen processes in Cobit 4.1 that are solved on an internal balanced scorecard perspective. Cobit is a framework that is very well used in measuring the effectiveness of the application of information technology, while the balanced scorecard (BSC) is a framework that is very suitable to be applied to measure or assess the performance of a company. The combination of the two frameworks can provide a clear picture of internal perspectives that can be used by company leaders in improving information technology governance. This study resulted in a conclusion that the company maturity level in terms of business change management based on Cobit 4.1 and the internal balanced scorecard perspective has an average value of 2.90 at level 3 with defined categories.

scholarly journals Capability Level Measurement Using COBIT 5 Framework (Case Study: PT. Jasa Cendekia Indonesia)

2021 ◽  
Vol 3 (2) ◽  
pp. 341-351
Author(s):  
Abdurrahman Harits ◽  
Gilang Muhamad Noer ◽  
Aris Puji Widodo
Keyword(s):  
Information Technology ◽  
Research Study ◽  
Technology Governance ◽  
Level Measurement ◽  
A Value ◽  
Information Technology Governance ◽  
Level 3 ◽  
A Company ◽  
Capability Level

PT. Jasa Cendekia Indonesia is a company engaged in the field of recruitment, training and consulting in the provision of human resources. Currently PT. Jasa Cendekia Indonesia has more than 500 outsourcing employees, puts hundreds of Indonesians into the job market and serves more than 30 multinational companies, of course companies need systems that are able to manage and carry out company work operations. This research study aims to conduct an assessment of Information Technology Governance at PT. Jasa Cendekia Indonesia which focuses on the DSS01 domain (manage operations) is measured using the Capability Level in the Cobit 5 Framework. The results obtained from this assessment are needed as an evaluation and input for improvements to Information Technology Governance at PT. Jasa Cendekia Indonesia in the future. The level of ability of PT. Jasa Cendekia Indonesia in the DSS01 process is at a value of 2.80 while the expected level of ability is at level 3 (established process). The recommendation to reach level 3 is expected to be implemented to improve the performance of PT. Jasa Cendekia Indonesia according to the DSS01 process.

scholarly journals Evaluasi Tata Kelola Guna Meningkatkan Kinerja Manajemen Teknologi Informasi Menggunakan Framework COBIT 5

2021 ◽  
Vol 7 (1) ◽  
Author(s):  
Fitria Febriani ◽  
Augie David Manuputty
Keyword(s):  
Information Technology ◽  
Boundary Value ◽  
It Governance ◽  
Class I ◽  
District Court ◽  
Value Analysis ◽  
Technology Governance ◽  
A Value ◽  
Information Technology Governance ◽  
Level 3

The Salatiga Class I District Court is a government agency that has implemented Information Technology (IT) governance which has problems in IT management, so the purpose of this study is to evaluate information technology governance using the COBIT 5 framework by determining the level of capability and gaps. The results of the recapitulation of the questionnaire with the Likert scale model obtained the average value of the selected domain getting a value of 3.28, which means that the current level of capability (as is) is at level 3 (established process), while the numbers from the range of 0 to 5 levels are expected or target (to be) namely 5 (optimization process). So that a gap or gap is obtained, namely the value of 1.27 which results in a reduction between to be and as is. The selected process domain is in the highest position, namely DSS01 with a value of 3.80 or level 4 (predictable process) while the lowest position is APO12 with a value of 2.82 or level 3 (established process). To achieve the expected conditions, the IT subdivision can improve in dealing with IT risks and IT problems that occur in the Salatiga District Court Class I B. In addition to evaluating IT governance, testing system functionality is also carried out by using the Blackbox Testing method with the Boundary Value Analysis technique. The object is used for testing the system, namely­ e-Court tested on the registration page and login page. From the results of system testing­ e-Court On the registration page, there is a discrepancy in the expected name field and on the login page that the test results ­field - field as expected.  Keywords — Information Technology Governance; COBIT 5; e – Court; Blackbox Testing; Boundary Value Analysis.

Evaluasi Sistem Informasi Pengupahan PT. Tempu Rejo Menggunakan COBIT 5 Domain DSS

2018 ◽  
Vol 1 (2) ◽  
pp. 187
Author(s):  
Yohana Teresa Sianipar ◽  
Novi Wulandari Widiyanti ◽  
Aisa Tri Agustini
Keyword(s):  
Information Technology ◽  
Information System ◽  
Qualitative Approach ◽  
Improve Performance ◽  
Operational Procedure ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 3 ◽  
A Company ◽  
Capability Level

PT. Tempu Rejo is one of the companies in Jember which is engaged in tobacco processing to produce cigarette. PT. Tempu Rejo applying information technology in the daily operation included in its payment information system, such as biometric identifier as a tool of absence and using applications that support payment in the company. In a company that has applied IT in its operation including payment information system should be evaluated. Evaluation is needed in order to make improvements to the company's payment information system. In this research, the information technology governance standard used is COBIT 5 domain Deliver, Service, and Support (DSS), especially DSS01, DSS03, and DSS05. This research used a qualitative approach by using the method of interviewing and observation as data collection techniques. The result of this research shows that Capability Level of DSS01, DSS03, and DSS05 process are at level 3 (established process). Recommendations are to conduct periodic evaluations to improve performance and create a complete Standard Operational Procedure (SOP) related to the company's payment information system.

scholarly journals Cici Cahyanti 165100109,Audit

2020 ◽  
Author(s):  
cici cahyanti
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Business Processes ◽  
It Governance ◽  
System Implementation ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
National Bank ◽  
Effectiveness And Efficiency

AbstractBCA is a national bank established in 1957 and has continued to grow. Nowadays the bank has supported business processes in various companies, such as the use of attendance information systems. During this system implementation, it has been running to support the procedures of attendance activities. The purpose of this research is to get an overview of the performance of information technology governance in order to determine the extent of maturity level which is currently running, with a few aspects to consider such as effectiveness and, efficiency. The conclusion that can be drawn from the research that has been done is IT governance at the BCA has been done, although still run optimally within each IT process contained in the sub domain Monitor Evaluate Assess (MEA) on average was at 3.0 (defined process) for sub domain DS1, DS5, DS10 and ME2.Keywords— Audit SI, Absensi, BCA, COBIT 4

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