scholarly journals Atención en salud con pertinencia cultural: una mirada a partir de la competencia comunicativa intercultural / Culturally Relevant Health Care: A View Based on Intercultural Communicative Competence

2012 ◽  
Vol 1 (2) ◽  
Author(s):  
Felipe Henríquez ◽  
Giorgia Abd-El-Kader ◽  
Margarita Marilao
Keyword(s):  
Health Care ◽  
Cultural Competence ◽  
Culturally Relevant ◽  
Communicative Competence ◽  
Intercultural Communicative Competence

ABSTRACTThe intercultural nature of health care requires strategies that give priority to effectiveness within interactions such as communication. This article emphasizes communication in a health context –in particular intercultural communicative competence–as a tool for culturally relevant health care, mentioning some important variables for effectiveness and adaptation in intercultural situations. In the same way, diversity and cultural competence and their relation to health care are highlighted. Finally, some questions are exposed concerning culturally relevant health care.RESUMENEl carácter intercultural de la atención en salud demanda el uso de estrategias que favorezcan la efectividad dentro de las interacciones, siendo una de éstas  la comunicación. El presente artículo destaca la comunicación en salud, específicamente la competencia comunicativa intercultural, como una herramienta para la atención sanitaria con pertinencia cultural, mencionando algunas  variables importantes en la efectividad y la adecuación en situaciones interculturales. Así también, se destaca la diversidad y competencia cultural y su relación con la atención en salud. Finalmente, se exponen algunas interrogantes frente al supuesto de la atención en salud con pertinencia cultural.

Patient-Centered, Integrated Health Care Quality Measures Could Improve Health Literacy, Language Access, and Cultural Competence

2019 ◽  
Author(s):  
Ignatius Bau ◽  
Robert A. Logan ◽  
Christopher Dezii ◽  
Bernard Rosof ◽  
Alicia Fernandez ◽  
...  
Keyword(s):  
Health Care ◽  
Quality Improvement ◽  
Health Literacy ◽  
Cultural Competence ◽  
Health Care Quality ◽  
Care Quality ◽  
National Committee ◽  
Patient Centered ◽  
Organizational System ◽  
Language Access

The authors of this paper recommend the integration of health care quality improvement measures for health literacy, language access, and cultural competence. The paper also notes the importance of patient-centered and equity-based institutional performance assessments or monitoring systems. The authors support the continued use of specific measures such as assessing organizational system responses to health literacy or the actual availability of needed language access services such as qualified interpreters as part of overall efforts to maintain quality and accountability. Moreover, this paper is informed by previous recommendations from a commissioned paper provided by the National Committee for Quality Assurance (NCQA) to the Roundtable on Health Literacy of the National Academies of Sciences, Engineering, and Medicine. In the commissioned paper, NCQA explained that health literacy, language access, and cultural competence measures are siloed and need to generate results that enhance patient care improvements. The authors suggest that the integration of health literacy, language access, and cultural competence measures will provide for institutional assessment across multiple dimensions of patient vulnerabilities. With such integration, health care organizations and providers will be able to cultivate the tools needed to identify opportunities for quality improvement as well as adapt care to meet diverse patients’ complex needs. Similarly, this paper reinforces the importance of providing more “measures that matter” within clinical settings.

Didattica delle lingue in prospettiva interculturale: innovazione e potenzialità

2009 ◽  
Vol 14 ◽  
pp. 189-198
Author(s):  
Manuela Derosas
Keyword(s):  
Learning Environment ◽  
Language Learning ◽  
Communicative Competence ◽  
Language Education ◽  
Intercultural Communicative Competence ◽  
New Paradigm ◽  
Language And Culture ◽  
Learning And Teaching ◽  
Vast Literature ◽  
The Creation

Since the early ’80s the adjective "intercultural" in language learning and teaching has seemed to acquire a remarkable importance, although its meaning is strongly debated. As a matter of fact, despite the existence of a vast literature on this topic, difficulties arise when applying it in the classroom. The aim of this work is to analyze the elements we consider to be the central pillars in this methodology, i.e. a renewed language-and culture relation, the Intercultural Communicative Competence, the intercultural speaker. These factors allow us to consider this as a new paradigm in language education; furthermore, they foster the creation of new potentialities and configure the classroom as a significant learning environment towards the discovery of Otherness.

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