scholarly journals Analisis Faktor-Faktor yang Memengaruhi Pembelian Impulsif pada Pengguna Aplikasi Shopee

2021 ◽  
Vol 20 (2) ◽  
pp. 80-90
Author(s):  
Merry Cynthia ◽  
Djajasukma Tjahjadi ◽  
Ekabrata Yudhistyra
Keyword(s):  
Word Of Mouth ◽  
Electronic Word Of Mouth ◽  
Online Store

Pekembangan teknologi yang sangat cepat sekarang ini sangat berpengaruh terhadap kehidupan khususnya dalam upaya pemenuhan kebutuhan hidup. Salah satu aplikasi yang memanfaatkan teknologi untuk e-commerce yaitu Shopee. Penelitian ini dilakukan guna mengetahui seberapa besar pengaruh promosi, kualitas informasi, electronic word of mouth, online store belief’s, persepsi harga, dan motivasi belanja hedonis terhadap pembelian impulsif pengguna. Penelitian ini dilakukan kepada 290 responden dan menggunakan model analisis regresi linear berganda Pada penelitian ini diketahui bahwa persepsi harga dan motivasi belanja hedonis berpengaruh terhadap pembelian impulsif pengguna, tetapi promosi, kualitas informasi, electronic word of mouth, online store belief’s tidak berpengaruh terhadap pembelian impulsif pengguna. Pada penelitian ini menggunakan gender sebagai pemoderasi dan diperoleh hasil pada responden pria kualitas informasi dan persepsi harga berpengaruh terhadap pembelian impulsif sedangkan pada responden wanita online store belief’s dan motivasi belanja hedonis berpengaruh terhadap pembelian impulsif.

scholarly journals The Role of Electronic Word of Mouth In Improving Brand Image of Online Shop

2019 ◽  
Vol 23 (1) ◽  
pp. 53
Author(s):  
Sri Vandayuli Riorini, Christina Catur Widayati
Keyword(s):  
Customer Satisfaction ◽  
Structural Equation ◽  
Word Of Mouth ◽  
Brand Image ◽  
Equation Modeling ◽  
Electronic Word Of Mouth ◽  
Online Store ◽  
Processing Data ◽  
Online Stores

Brand image is a strategy that is widely utilized by companies to win the competition. To identify the factors that influence the brand image of online store, empirical study was conducted to analyze the direct influence of electronic customer satisfaction, electronic word of mouth toward the brand image of online store, and to analyze the indirect effect of electronic customer satisfaction toward the brand image of online store through electronic word of mouth. Data were collected from 200 online store consumers and analyzed by Structural Equation Modeling method. From the results of processing data to test the proposed hypothesis, it is known that to improve the brand image of online stores, the online store manager should focus on how to boost the number of consumers who will provide reviews about online stores or push electronic word of mouth.  

Conflicting Electronic Word-of-Mouth :The Role of Subsequent Message Exposure

2010 ◽  
Vol 11 (1) ◽  
pp. 161-176
Author(s):  
송지희 ◽  
Feisal Murshed ◽  
Judy Harris
Keyword(s):  
Word Of Mouth ◽  
Electronic Word Of Mouth

KEPUTUSAN PEMBELIAN E-COMMERCE SHOPEE DITINJAU DARI WEBSITE QUALITY, INOVASI PRODUK, DAN ELECTRONIC WORD OF MOUTH (STUDI PADA MAHASISWA FAKULTAS EKONOMI UNIVERSITAS ISLAM BATIK SURAKARTA)

2020 ◽  
Vol 4 (02) ◽  
Author(s):  
Tulus Dwi Prasetyo ◽  
Istiatin Istiatin ◽  
Bambang Mursito
Keyword(s):  
Product Innovation ◽  
Word Of Mouth ◽  
Sampling Technique ◽  
Primary Data ◽  
Electronic Word Of Mouth ◽  
Purchasing Decisions ◽  
Literature Study ◽  
Website Quality ◽  
Quality Product ◽  
Economics Faculty

The purpose of this research is to find out whether there is a significant influence between variable website quality, product innovation, and electronic word of mouth on e-commerce shopee purchasing decisions. In addition, it is also to find out whether there is a significant simultaneous effect and which variable is the most dominant in influencing the purchase decision of e-commerce shopee at the Faculty of Economics, Batik Islamic University, Surakarta. The method used is quantitative descriptive method. The population in this study amounted to 1330 students and the number of samples used was 133, where the sampling technique used quota sampling. The data used are primary data and secondary data with data collection techniques: observation, documentation, questionnaire and literature study. Data analysis techniques in this study used multiple linear tests. The results of the study can be concluded that: The results of the study can be concluded that: 1) There is the influence of website quality, product innovation, and electronic word of mouth simultaneously influence the purchasing decision of e-commerce shopee on the Students of the Faculty of Economics, Islamic University of Batik Surakarta, 2) There is an influence website quality on e-commerce shopee purchasing decisions at the Batik Faculty Islamic University Economics Faculty Students, 3) There is an influence on product innovation on e-commerce shopee purchasing decisions at the Batik Faculty Islamic Economics Faculty Students, 4) There is the influence of electronic word of mouth on the decision purchasing e-commerce shopee at the Faculty of Economics, Surakarta Islamic Batik University. Keywords: Purchasing Decisions, Website Quality, Product Innovation, Electronic Word Of Mouth

Determine the effectiveness of digital influencers in recommending brands via an electronic word of mouth on customer attitudes

2020 ◽  
Vol 24 (04) ◽  
pp. 38-49
Author(s):  
Mustafa Kamal Mustafa Aldori ◽  
Aziza Tawfik Abdeghafar Elsayed ◽  
Adam Smayan Fayyadh Al-Mashhadani
Keyword(s):  
Word Of Mouth ◽  
Electronic Word Of Mouth ◽  
Customer Attitudes
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