scholarly journals Digital Government: Business Model Development For Public Value Creation - A Dynamic Capabilities Based Framework

2021 ◽  
Vol 45 (3) ◽  
pp. 232-255
Author(s):  
Bernd Wirtz ◽  
Paul Langer ◽  
Florian Schmidt
Keyword(s):  
Public Sector ◽  
Business Model ◽  
Value Creation ◽  
Dynamic Capabilities ◽  
Business Models ◽  
Model Development ◽  
Digital Government ◽  
Public Value ◽  
The Public ◽  
Business Model Development

Rapid advances and the spread of digital technologies have changed the expectations of citizens, firms and organizations towards government services, which increasingly receive the call to transform services and structures according to changed needs and preferences. The concept of business model development provides a suitable approach for public institutions aiming at adjusting their services and operations. Since government institutions increasingly develop new services and products, this study provides a theoretic foundation to operational readiness as well as a guideline how to set up digital business models in a public sector context. Therefore, a framework is derived from conceptual studies in the field as well as related theoretical concepts such as business model theory in the public sector context, dynamic capacities and public value creation. Building on this foundation this study conceptualizes a process of business model development to create user oriented digital services in the public sector.

From E-Government to Digital Government

2020 ◽  
pp. 107-127 ◽  
Author(s):  
Fatma Bouaziz
Keyword(s):  
Public Sector ◽  
Information And Communication Technologies ◽  
Value Creation ◽  
Public Management ◽  
Communication Technologies ◽  
Digital Government ◽  
Public Value ◽  
The Public ◽  
Public Sector Reforms ◽  
Information And Communication

Information and communication technologies (ICTs) know a steady evolution that leads to the development of digital technologies. These affect human lives and organizations' activities. In particular, they have become ubiquitous in the public sector almost throughout the world. The extensive use of ICTs in public administration (PA) contributes to the emergence of digital government. It is perceived as a means of public value creation and represents a part of a paradigm shift in public management. This chapter intends to review the milestones of PA reforms in a developing country, namely Tunisia, to highlight how it is using ICTs to create public value. A content analysis of data on public sector reforms and e-government strategies is performed. The results show progressive ICTs deployment by Tunisian PA over time. They illustrate a search to public value creation through the digital government.

scholarly journals The Smart City Business Model Canvas—A Smart City Business Modeling Framework and Practical Tool

Energies ◽  
2019 ◽  
Vol 12 (24) ◽  
pp. 4798 ◽  
Author(s):  
Paraskevi Giourka ◽  
Mark Sanders ◽  
Komninos Angelakoglou ◽  
Dionysis Pramangioulis ◽  
Nikos Nikolopoulos ◽  
...  
Keyword(s):  
Business Model ◽  
Value Creation ◽  
Smart City ◽  
Business Models ◽  
Model Development ◽  
Modeling Framework ◽  
Business Model Canvas ◽  
Sustainable Value ◽  
Practical Tool ◽  
Business Model Development

Cities are challenged with increasing population growth and need to implement smart solutions to become more resilient to economic, environmental, and social challenges posed by ongoing urbanization. This study reviewed business model development frameworks and developed a practical tool to help cities assess business models by adapting components of the Business Model Canvas (BMC) and adding new ones that operationalize the smart city dimensions. The Smart City BMC (SC-BMC) proposed provides a practical framework that supports developing and communicating a more holistic and integrated view of a smart city business model. It also supports creatively innovating toward more sustainable value creation. As a framework, the SC-BMC bridges sustainable value creation for business model development and smart city innovation.

scholarly journals Strategic Business Model Development in Ecosystems

2021 ◽  
Author(s):  
◽  
Dominik Mann
Keyword(s):  
Business Model ◽  
Development Process ◽  
Business Models ◽  
Model Development ◽  
Entrepreneurial Ventures ◽  
And Performance ◽  
Integration Strategies ◽  
Model Components ◽  
Business Model Development ◽  
Model Development Process

<p>Designing and strategically developing viable business models is vital for value creation and capture and in turn for the survival and performance of entrepreneurial ventures. However, the widely held firm-centric and static business model perspective appears inadequate to reflect the realities of increasingly blurred industry boundaries, interconnected economies, and the resulting collapse of incumbent value chains. This PhD thesis adds understanding of the dynamic business model development process from an ecosystem perspective. The evolution of ten entrepreneurial ventures’ business models was documented and investigated through longitudinal in-depth case studies over twelve months. Analysing and comparing the cases revealed strategies that resulted in the development of effective interactive structures and robust value co-creation and capture mechanisms. The development of interactive structures, i.e. firm-ecosystem fits, was either supported by a focused or diversified ecosystem integration approach underpinned by heterogeneous interdependencies of value proposition and business model components across ecosystems. The obtained insights allowed the derivation of sets of capabilities that supported the business model development process and enhanced entrepreneurial ventures’ chances of survival. The findings have several implications for advancements of the business model theory. In particular they indicate what integration strategies can inform entrepreneurs’ and managers’ business model design and execution strategies for operating in increasingly complex ecosystems.</p>

PRIVATE MEDICAL INSTITUTION BUSINESS MODEL TRANSFORMATION

2017 ◽  
Author(s):  
Alla Osokina ◽  
◽  
Tetiana Mysyshyn ◽  
Keyword(s):  
Development Strategy ◽  
Business Model ◽  
Model Transformation ◽  
Business Models ◽  
Model Development ◽  
Quality Of Services ◽  
Medical Institutions ◽  
Key Aspects ◽  
Business Model Development

The purpose of this article is to describe the key aspects of the transformation of outdated business models of private healthcare institutions in Ukraine. The article supports the point that existing business models of private medical institutions could be improved based on assessing the quality of services provided and creating a unique value proposition using modern marketing tools for the development of business models. On the basis of the economically substantiated business model development strategy of «MEDICOM Anti-Aging Clinic», theoretical conclusions have been empirically confirmed and their applied significance has been proved.

Implementing E-Business Models in the Public Services

2011 ◽  
pp. 22-53
Author(s):  
Francesca Andreescu
Keyword(s):  
Public Sector ◽  
Business Model ◽  
Business Models ◽  
Case Study Research ◽  
Longitudinal Case Study ◽  
The Public ◽  
Sector Model ◽  
Organisational Form ◽  
Traditional Approaches

Despite the significant progress made by research into e-business models, the issue of how public sector organisations can successfully make the transition from traditional approaches to e-business by taking advantage of e-technologies has received little attention. This chapter draws on qualitative, longitudinal case-study research carried out between 2001 and 2005 in Britain’s national mapping agency to reveal the processes of strategic and organisational transformation engendered by E-business in an organisation evolving from the classical, bureaucratic and centralised ‘public sector model’ towards a new organisational form through embracing e-business as a corporate philosophy. The study also explores the key components of the new e-business model implemented by the organisation and the contextual factors that impacted on the effectiveness of E-strategy implementation in order to draw a list of best practices for the implementation of E-business in a public sector context.

scholarly journals Business model development for sustainable apparel consumption

2019 ◽  
Vol 12 (4) ◽  
pp. 481-504 ◽  
Author(s):  
Johan Holtström ◽  
Charlotte Bjellerup ◽  
Johanna Eriksson
Keyword(s):  
Business Model ◽  
Business Models ◽  
Consumer Preferences ◽  
Model Development ◽  
Distribution Networks ◽  
Term Survival ◽  
Content Type ◽  
Sustainable Solutions ◽  
Business Model Development

Purpose The purpose of this paper is to identify key aspects of business model development for sustainable apparel consumption, as actors show an increasing interest in product‒service systems. This purpose should be seen from a retailers’ perspective so as to develop sustainable solutions for long-term survival in the apparel industry when meeting consumer preferences for fashion as well as an increasing interest in consuming less. Further, this is from a perspective in an economy where sharing and circularity are potential drivers for changing consumer patterns. Design/methodology/approach The study is based on the apparel retailer Houdini Sportswear and its business model development from a traditional model of selling sportswear to a more future-oriented model where sustainability is more salient. The data for analysis were collected through interviews with employees within the studied company. The interviews have been guided by overarching themes covering relevant areas of interest for this study. Findings Overall, the paper shows how sustainability can be included in strategic development, from product idea, product development, production and sales/rental to repair, reuse and finally recycling. The paper also highlights potential obstacles in a developed business model with increased sustainability, including technological platforms, distribution networks for collecting and returning products and consumer consumption preferences. There are a few intertwined factors to be considered on different societal levels to achieve long-term success. Originality/value This study contributes an increased understanding of how more sustainable solutions can be included when developing business models. While the manufacture, distribution and consumption of clothes have an impact on the environment, some retailers and producers want to reduce this environmental impact. One alternative is to change the way clothes are consumed, to include more sharing and circularity.

‘What the public values...’ The stakeholder-oriented business model approach as a tool for planning and managing innovation in public and nonprofit management – A qualitative inquiry into public value creation in German healthcare

2019 ◽  
Vol 42 (1-2) ◽  
pp. 13-33
Author(s):  
Matti Znotka ◽  
Florian Brandt ◽  
Jörg Lindenmeier ◽  
Martin Dietrich
Keyword(s):  
Business Model ◽  
Value Creation ◽  
Financial Support ◽  
Business Models ◽  
Nonprofit Management ◽  
Qualitative Inquiry ◽  
The Public ◽  
Public Managers ◽  
Public Perspective ◽  
Model Approach

In democratic environments, the integration of the public perspective is vital to the continuous legitimization and acceptance of publicly managed systems, as it justifies the organizations’ existence for the stakeholders who provide the financial support. An integration of the public perspective in the design of innovative business models requires an identification of citizens’ values to enable public managers and entrepreneurs to ascertain if their decisions have the potential to create value according to the public will. As healthcare in Germany is largely funded by the public, we asked the German public about crucial values in healthcare. Three value dimensions, ‘proper organization’, ‘skilled treatment’ and ‘social principles’, consisting of nine value categories, could be identified as potential guidelines.

scholarly journals The Role of Business Models in Developing Business Networks

2011 ◽  
pp. 221-231 ◽  
Author(s):  
Jukka Heikkila ◽  
Marikka Heikkila ◽  
Markku Tinnila
Keyword(s):  
Business Model ◽  
Large Scale ◽  
Business Models ◽  
Model Development ◽  
Customer Relationship ◽  
Business Networks ◽  
Geographical Distances ◽  
Business Model Development

Business models have received a substantial amount of interest recently. Also, various research studies have discussed business models, especially in the context of a single company operating in mass markets. Unfortunately, these models often are not applicable for complex products or services that build on long-term knowledge about customer tastes, facilities, and skills. Especially on global markets, the asset specificity and vast geographical distances make it difficult for any single company to provide this kind of service cost-efficiently on a large scale. Instead, it calls for cooperation among multiple firms. Creation of a joint business model for a collaborative network is a necessary means by which companies can coordinate cooperation in practice. The CSOFT metamodel proposed in this chapter provides guidance for joint business model development by emphasizing customer relationship and adjustment processes needed within the network.

scholarly journals New Business Models Based on Multiple Value Creation for the Customer: A Case Study in the Chemical Industry

2020 ◽  
Vol 12 (9) ◽  
pp. 3932
Author(s):  
Iveta Šimberová ◽  
Peter Kita
Keyword(s):  
Business Model ◽  
Value Creation ◽  
Chemical Industry ◽  
Customer Value ◽  
Business Models ◽  
Model Development ◽  
Theoretical Background ◽  
New Business ◽  
Multiple Value ◽  
New Business Models

The paper’s objective is to describe business models currently used in terms of sustainable multiple customer creation in the chemical industry in the Czech Republic, namely Section 20.1 in the CZ NACE (Classification of Economic Activities). The business models are described through a specified set of business model elements, which correspond with the presented theoretical bodies. The business models are also evaluated and benchmarked based on a custom indicator measuring business model novelty. The theoretical background of the research consists of three theoretical bodies: Sustainability, multiple customer value creation, and new business models. The research stems from the theoretical background and anticipates that the business model development dynamics drives companies to consider the reasons and conditions of their very existence. The Canvas business model serves as a visualization tool, as it is sufficiently comprehensive, analytical, flexible, and general. For this reason, it is appropriate for the research of new business models aimed at multiple value creation in any industry. Owing to the frequency of occurrence of elements in the fields of the canvas business model, it is possible to develop the majority and minority business model design representing the basis of the research.

scholarly journals Valuing Value in Innovation Ecosystems: How Cross-Sector Actors Overcome Tensions in Collaborative Sustainable Business Model Development

2020 ◽  
pp. 000765032090714 ◽  
Author(s):  
Inge Oskam ◽  
Bart Bossink ◽  
Ard-Pieter de Man
Keyword(s):  
Business Model ◽  
Business Models ◽  
Model Development ◽  
Innovation Ecosystem ◽  
Sustainable Business ◽  
Value Capture ◽  
Innovation Ecosystems ◽  
Sustainable Business Models ◽  
Individual Value ◽  
Business Model Development

This article aims to uncover the processes of developing sustainable business models in innovation ecosystems. Innovation ecosystems with sustainability goals often consist of cross-sector partners and need to manage three tensions: the tension of value creation versus value capture, the tension of mutual value versus individual value, and the tension of gaining value versus losing value. The fact that these tensions affect all actors differently makes the process of developing a sustainable business model challenging. Based on a study of four sustainably innovative cross-sector collaborations, we propose that innovation ecosystems that develop a sustainable business model engage in a process of valuing value in which they search for a result that satisfies all actors. We find two different patterns of valuing value: collective orchestration and continuous search. We describe these patterns and the conditions that give rise to them. The identification of the two patterns opens up a research agenda that can shed further light on the conditions that need to be in place in order for an innovation ecosystem to develop effective sustainable business models. For practice, our findings show how cross-sector actors in innovation ecosystems may collaborate when developing a business model around emerging sustainability-oriented innovations.

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