scholarly journals IMPACT OF THE NEW DISTRIBUTION CAPABILITY (NDC) STANDARD ON FUTURE AIRLINE DISTRIBUTION – A CRITICAL ANALYSIS

2017 ◽  
Vol 8 (2) ◽  
pp. 104-133
Author(s):  
Yvonne Ziegler ◽  
Jörg Troester ◽  
Abdul Mu’ti Sazali

In 2012 IATA has initiated a new communication standard in airline distribution called New Distribution Capability (NDC) that will enable airlines, IT providers, and travel agents to work together to create new capability in the distribution of airline products and services as well as to simplify the business. NDC has been introduced to solve limitations of the existing programs in the distribution system and to represent the modernization of future air travel distribution. NDC standard intends to give a potential impact on future airline distribution where airlines will have wider opportunities to directly interact with intermediaries and reduce commission fees to the Global Distribution System (GDS). This study, in particular, confirms that airline distribution specialists firmly believe that NDC constitutes an important development in the airline industry and, while still being in its development stage, it clearly has the potential to address today´s market issues and to solve tomorrow´s challenges.

2019 ◽  
Vol 11 (9) ◽  
pp. 2484 ◽  
Author(s):  
Ying Jin ◽  
Ye Wei ◽  
Chunliang Xiu ◽  
Wei Song ◽  
Kaixian Yang

The air passenger transport network system is an important agent of social and economic connections between cities. Studying on the airline network structure and providing optimization strategies can improve the airline industry sustainability evolution. As basic building blocks of broad networks, the concept of network motifs is cited in this paper to apply to the structural characteristic analysis of the passenger airline network. The ENUMERATE SUBGRAPHS (G, k) algorithm is used to identify the motifs and anti-motifs of the passenger airline network in China. A total of 37 airline companies are subjected to motif identification and exploring the structural and functional characteristics of the airline networks corresponding to different motifs. These 37 airline companies are classified according to the motif concentration curves into three development stages, which include mono-centric divergence companies at the low-level development stage, transitional companies at the intermediate development stage, and multi-centric and hierarchical companies at the advanced development stage. Finally, we found that adjusting the number of proper network motifs is useful to optimize the overall structure of airline networks, which is profitable for air transport sustainable development.


2022 ◽  
pp. 154-165
Author(s):  
Vikram Bawa

This is the age of AI. Soon what customers think will be understood by the smart applications on their mobile devices and the information—most of which will be pre-processed based on the customer personas—will be available at the blink of an eye. In this chapter a critical analysis of how AI bolsters CRM capabilities in the airline industry is conducted. To understand that, AI capabilities are surveyed and its transformational effects on CRM and its impact on customer acquisition, retention, loyalty, and experience are explored in depth. In the end, a customer journey-based deployment framework is presented that supports the finding of the AI-CRM implementation use cases.


Author(s):  
Susan Gasson

This case study examines the impact of online reservation systems and e-commerce on the travel industry. Two questions are examined: 1. How can competitive advantage be obtained from the exploitation of new information technologies—in particular, e-commerce technologies? 2. How has the role of travel agents changed because of the new information technologies being used to achieve competitive advantage in the air travel industry? Initial discussion concerns the impact of the American Airlines SABRE system, as this has often been touted as giving American Airlines first-mover advantage in the industry. The wider impact of remote-access, computerized reservation systems, or Global Distribution Systems, and e-commerce access to online reservations in the travel industry is analyzed, using Porter’s five-force model of industry competitive forces, to understand how the travel industry has shaped and has been shaped by information systems. The case study concludes with a comparison of the impact of information technologies between the U.S. and European travel industries. It concludes that technology alone does not affect the roles of industry players, but the development of winning technologies exploits structural factors in the environment. Constant evolution of strategic information systems is critical to producing competitive advantage, but opportunism also plays a strong role.


2018 ◽  
Vol 953 ◽  
pp. 012053 ◽  
Author(s):  
I M Budiasa ◽  
I K Suparta ◽  
N M Nadra

2016 ◽  
Vol 75 (1) ◽  
pp. 109-127
Author(s):  
Baris Soyer

AbstractRisk control clauses are often used in insurance contracts with a view to preventing the assured from altering the risk during the currency of the policy. An insurance warranty is the most commonly used risk prevention clause in practice. Having been subjected to severe criticisms for years, the legal regime concerning insurance warranties and other risk control clauses has recently been revamped by the Insurance Act 2015, which will apply to all contracts of insurance concluded after 12 August 2016. This article intends to elaborate on the appropriateness of the reforms introduced by the 2015 Act from risk assessment and management perspectives. It is also intended to offer a critical analysis on the potential impact of the changes on insurance law and practice.


Significance Despite low fuel costs and the global airline industry running profitable operations, Kenya Airways has recorded multiple years of losses, leading the company to consider a recovery strategy that includes selling aircraft and shedding jobs. Impacts East African air carriers could benefit from industry rationalisation, but domestic political concerns could obstruct regional reforms. Low-cost carriers have emerged in Africa but struggle to make headway against publicly owned airlines. Once Kenya Airways exits fuel-hedging commitments, lower prices should improve profit margins. Without airline liberalisation and local carrier rationalisation, foreign airlines will benefit most from growing African air travel. Government protectionism, high taxes and regulation will restrict competition, especially from low-cost carriers.


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