Design and Implementation Approaches for Location-Based, Tourism-Related Services

2013 ◽  
pp. 258-294
Author(s):  
George Kakaletris ◽  
Dimitris Varoutas ◽  
Dimitris Katsianis ◽  
Thomas Sphicopoulos
Keyword(s):  
Service Providers ◽  
Value Added ◽  
Mobile Network ◽  
Mobile User ◽  
Security And Privacy ◽  
Related Services ◽  
Positioning Systems ◽  
Business Modelling ◽  
Tourism Services ◽  
Mobile Network Operators

The globally observed recession of mobile services market has pushed mobile network operators into looking for opportunities to provide value added services on top of their high cost infrastructures. Recent advances in mobile positioning technologies enable services that make use of the mobile user location information, offering intuitive, attractive applications to the potential customer. Mobile tourism services are among the primary options to be considered by service providers for this new market. This chapter presents the key concepts, capabilities, and considerations of infrastructures and applications targeted to the mobile tourist, covering data and content delivery, positioning, systems’ interactions, platforms, protocols, security, and privacy as well as business modelling aspects.

Design and Implementation Approaches for Location-Based, Tourism-Related Services

2010 ◽  
pp. 433-468
Author(s):  
Stelios C.A. Thomopoulos ◽  
Nikolaos Argyreas
Keyword(s):  
Service Providers ◽  
Value Added ◽  
Mobile Network ◽  
Mobile User ◽  
Security And Privacy ◽  
Related Services ◽  
Positioning Systems ◽  
Business Modelling ◽  
Tourism Services ◽  
Mobile Network Operators

The globally observed recession of mobile services market has pushed mobile network operators into looking for opportunities to provide value added services on top of their high cost infrastructures. Recent advances in mobile positioning technologies enable services that make use of the mobile user location information, offering intuitive, attractive applications to the potential customer. Mobile tourism services are among the primary options to be considered by service providers for this new market. This chapter presents the key concepts, capabilities, and considerations of infrastructures and applications targeted to the mobile tourist, covering data and content delivery, positioning, systems’ interactions, platforms, protocols, security, and privacy as well as business modelling aspects.

Design and Implementation Approaches for Location-Based, Tourism-Related Services

2011 ◽  
pp. 114-161
Author(s):  
George Kakaletris ◽  
Dimitris Varoutas ◽  
Dimitris Katsianis ◽  
Thomas Sphicopoulos
Keyword(s):  
Service Providers ◽  
Value Added ◽  
Mobile Network ◽  
Mobile User ◽  
Security And Privacy ◽  
Related Services ◽  
Positioning Systems ◽  
Business Modelling ◽  
Tourism Services ◽  
Mobile Network Operators

The globally observed recession of mobile services market has pushed mobile network operators into looking for opportunities to provide value added services on top of their high cost infrastructures. Recent advances in mobile positioning technologies enable services that make use of the mobile user location information, offering intuitive, attractive applications to the potential customer. Mobile tourism services are among the primary options to be considered by service providers for this new market. This chapter presents the key concepts, capabilities, and considerations of infrastructures and applications targeted to the mobile tourist, covering data and content delivery, positioning, systems’ interactions, platforms, protocols, security, and privacy as well as business modelling aspects.

Design and Implementation Approaches for Location-Based, Tourism-Related Services

2008 ◽  
pp. 951-987
Author(s):  
George Kakaletris ◽  
Dimitris Varoutas ◽  
Dimitris Katsianis ◽  
Thomas Sphicopoulos
Keyword(s):  
Service Providers ◽  
Value Added ◽  
Mobile Network ◽  
Mobile User ◽  
Security And Privacy ◽  
Related Services ◽  
Positioning Systems ◽  
Business Modelling ◽  
Tourism Services ◽  
Mobile Network Operators

The globally observed recession of mobile services market has pushed mobile network operators into looking for opportunities to provide value added services on top of their high cost infrastructures. Recent advances in mobile positioning technologies enable services that make use of the mobile user location information, offering intuitive, attractive applications to the potential customer. Mobile tourism services are among the primary options to be considered by service providers for this new market. This chapter presents the key concepts, capabilities, and considerations of infrastructures and applications targeted to the mobile tourist, covering data and content delivery, positioning, systems’ interactions, platforms, protocols, security, and privacy as well as business modelling aspects.

Known by the Network

2003 ◽  
pp. 171-189 ◽  
Author(s):  
Stuart James Barnes
Keyword(s):  
Value Added ◽  
Mobile Network ◽  
Location Based Services ◽  
Strategic Issues ◽  
Data Services ◽  
Asset Tracking ◽  
The Media ◽  
Revenue Streams ◽  
Mobile Network Operators

The use of mobile telecommunications devices for commercial transactions, coined mobile (m-) commerce, has been an emerging trend since the late 1990s. As the phenomenal growth of the Internet and mobile devices has continued unabated, the inevitable convergence of these two streams of technologies has occurred, promising a plethora of mobile data services to the handset user. Although these services have been considerably hyped in the media, and adoption has been somewhat patchy and limited, it does signal the emergence of a range of innovative value added services. With further developments in technology and markets, further services will appear, bringing new revenue streams. One potential area of m-commerce development is in location-based services (LBS). LBS are heralded as the next major class of value added services that mobile network operators can offer their customers. Using a range of network- and handset-based positioning techniques, operators will be able to offer entirely new services and improvements on current ones. Popular examples cited include emergency caller location, people or asset tracking, navigation, location-based information, or geographically sensitive billing. The purpose of this chapter is to examine the technologies, applications and strategic issues associated with the commercialisation of LBS. The chapter concludes with some predictions on the role of LBS in m-commerce.

Toward Mobile Web 2.0-Based Business Methods

2011 ◽  
pp. 1515-1535
Author(s):  
Katarzyna Wac ◽  
Richard Bults ◽  
Bert-Jan van Beijnum ◽  
Hong Chen
Keyword(s):  
Service Providers ◽  
Mobile Network ◽  
Mobile Service ◽  
Mobile Web ◽  
Service Deployment ◽  
Business Cases ◽  
Novel Method ◽  
Assurance Process ◽  
Mobile Network Operators

Mobile service providers (MoSPs) emerge, driven by the ubiquitous availability of mobile devices and wireless communication infrastructures. MoSPs’ customers satisfaction and consequently their revenues, largely depend on the quality of service (QoS) provided by wireless network providers (WNPs) available at a particular location-time to support a mobile service delivery. This chapter presents a novel method for the MoSP’s QoS-assurance business process. The method incorporates a location- and time-based QoS-predictions’ service, facilitating the WNP’s selection. The authors explore different business cases for the service deployment. Particularly, they introduce and analyze business viability of QoSIS.net, an enterprise that can provide the QoS-predictions service to MoSPs, Mobile Network Operators (as MoSPs), or directly to their customers (i.e. in B2B/B2C settings). QoSIS.net provides its service based on collaborative-sharing of QoS-information by its users. The authors argue that this service can improve the MoSP’s QoS-assurance process and consequently may increase its revenues, while creating revenues for QoSIS.net.

OpenMobileNetwork

2013 ◽  
Vol 9 (4) ◽  
pp. 46-64 ◽  
Author(s):  
Abdulbaki Uzun ◽  
Eric Neidhardt ◽  
Axel Küpper
Keyword(s):  
Network Topology ◽  
Linked Data ◽  
Service Providers ◽  
Open Data ◽  
Mobile Network ◽  
Base Station ◽  
Network Provisioning ◽  
Crowdsourced Data ◽  
Mobile Network Operators

Mobile network operators maintain data about their mobile network topology, which is mainly used for network provisioning and planning purposes restricting its full business potential. Utilizing this data in combination with the extensive pool of semantically modeled data in the Linking Open Data Cloud, innovative applications can be realized that would establish network operators as service providers and enablers in the highly competitive services market. In this article, the authors introduce the OpenMobileNetwork (available at http://www.openmobilenetwork.org/) as an open solution for providing approximated network topology data based on the principles of Linked Data along with a business concept for network operators to exploit their valuable asset. Since the quality of the estimated network topology is crucial when providing services on top of it, the authors further analyze and evaluate state-of-the-art approaches for estimating base station positions out of crowdsourced data and discuss the results in comparison to real base station locations.

scholarly journals Prediction of Churn in Telecom Service: Exploring Call Behaviors and using Machine Learning

2019 ◽  
Vol 9 (2) ◽  
pp. 3831-3834
Keyword(s):  
Machine Learning ◽  
Decision Tree ◽  
Customer Service ◽  
Service Providers ◽  
Mobile Network ◽  
High Likelihood ◽  
Telecom Service ◽  
Number Of Customers ◽  
Mobile Network Operators

Churn has a significant impact on mobile network operators and telecommunications service providers. Many studies on churn have been reported, but no one can say that they can create universal human tools for predicting churn or that we can see all the reasons for it. The purpose of this study is to derive the call behavior factors of churning customers and to find ways to reduce the churn of target customers who exhibit these call behaviors. For this, this study uses decision tree and machine learning for the prediction of churn in telecom service. Based on the analysis results, first, the fact that the total number of customers who have more than 316.7 in churn shows that the higher the number of calls, the higher the chance of churn. Second, among customers with total day minutes above 316.7, those with customer service calls above 8.5 show a high likelihood of churn among complaining customers. The overall accuracy is 91.4%. Among the customers who predicted not to be churned, the accuracy that would not be churned was 92.87%, and the accuracy that was churned was 78.4% among the customers predicted to be churned

Supporting Marketing Practices

E-Marketing ◽  
2012 ◽  
pp. 1-15
Author(s):  
Süphan Nasir
Keyword(s):  
Mobile Communication ◽  
Value Added ◽  
Mobile Network ◽  
Mobile Technologies ◽  
Mobile Marketing ◽  
Mobile Business ◽  
Doing Business ◽  
Wide Range ◽  
Mobile Network Operators ◽  
Corporate Customers

The concept of mobile communication has been rapidly changing all over the world and the Global System for Mobile communication (GSM) business has been evolving from voice services to value added services (VAS). The rapid growth in mobile technology enables Mobile Network Operators (MNOs) to provide a wide range of VAS to their corporate customers and these VAS change and transform companies’ way of doing business. The purpose of this chapter is to analyze the corporate VAS of a MNO, which has gained global acceptance and recognition, as a case study in order to understand how the mobile communication changes the companies’ way of doing business. The key supporting mobile technologies, services and solutions, which are provided by the case company to its corporate customers, are reviewed in order to comprehend the mobile technologies, practices, and devices that support mobile business (m-business) and mobile marketing (m-marketing) applications.

scholarly journals Challenges of SOA adoption in the Telco domain for Latin American researchers

2015 ◽  
Vol 24 (39) ◽  
pp. 9 ◽  
Author(s):  
Fernando Mendioroz-Cotelo ◽  
Álvaro Rendón-Gallón ◽  
Juan Carlos Corrales-Muñoz ◽  
Julián Andrés Rojas-Meléndez
Keyword(s):  
Latin American ◽  
Business Models ◽  
Service Providers ◽  
Mobile Network ◽  
Telecommunication Service ◽  
Paradigm Shifts ◽  
New Business ◽  
Service Oriented ◽  
Common Interests ◽  
Mobile Network Operators

<span>Telecommunication service providers such as Mobile Network Operators are currently under the vortex <span>arising from paradigm shifts imposed by the omnipresence of the Internet. The adoption of Service Oriented <span>Architecture and the shift to Next Generation Networks constitute some of the efforts of these organizations <span>at the conflence toward these new business models. This article introduces a review of the concepts behind <span>these proposals within Telco organizations, identifis gaps and discusses about the challenges that research <span>and development groups are facing in the Latin American context; obstacles to overcome for converging and <span>creating a synergic environment of common interests oriented to the innovation around the subject.</span></span></span></span></span></span><br /><br class="Apple-interchange-newline" /></span>

scholarly journals Guiding principles to maintain public trust in the use of mobile operator data for policy purposes

Data & Policy ◽  
2021 ◽  
Vol 3 ◽  
Author(s):  
Ronald Jansen ◽  
Karoly Kovacs ◽  
Siim Esko ◽  
Erki Saluveer ◽  
Kaja Sõstra ◽  
...  
Keyword(s):  
Privacy Protection ◽  
Service Providers ◽  
Mobile Network ◽  
Public Trust ◽  
Sensitive Data ◽  
Mobile Operator ◽  
Citizen Support ◽  
Set Up ◽  
Professional Independence ◽  
Mobile Network Operators

Abstract The COVID-19 pandemic has accelerated the use of mobile operator data to support public policy, although without a universal governance framework for its application. This article describes five principles to guide and assist statistical agencies, mobile network operators and intermediary service providers, who are actively working on projects using mobile operator data to support governments in monitoring the effectiveness of its COVID-19 related interventions. These are principles of necessity and proportionality, of professional independence, of privacy protection, of commitment to quality, and of international comparability. Compliance with each of these principles can help maintain public trust in the handling of these sensitive data and their results, and therefore keep citizen support for government policies. Three projects (in Estonia, Ghana, and the Gambia) were described and reviewed with respect to the compliance and applicability of the five principles. Most attention was placed on privacy protection, somewhat at the expense of the quality of the compiled indicators. The necessity and proportionality in the choice of mobile operator data can be very well justified given the need for timely, frequent and granular indicators. Explicitly addressing the five principles in the preparation of a project should give confidence to the statistical agency and its partners, that enough care has been exercised in the set up and implementation of the project, and should convey trust to public and government in the use mobile operator data for policy purposes.

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