Cloud Computing
Cloud computing technology is garnering success with marketing-based wisdom-like stories of savings, ease of use, and increased flexibility in controlling how resources are acquired at any given time to deliver computing capability. This chapter develops a preliminary decision framework to assist managers who are determining which cloud solution matches their specific requirements and evaluating the numerous commercial claims (in many cases unsubstantiated) of a cloud’s value. This decision framework is the result of the authors’ research program in understanding how small to medium-sized businesses can assess the potential benefit from cloud computing helps managers allocate investments and assess cloud alternatives that now compete with in-house data centers that previously stored, accessed, and processed data or with another company’s (outsourced) datacenter resources.