Business Competence and Acumen of Information Technology Professionals

Author(s):  
Gregory Gleghorn

There is an ongoing debate concerning information technology professionals and business competency skills. Conventional wisdom suggests IT professionals should first and foremost be proficient in all technical aspects and abilities with managerial, strategic, and soft skills as secondary. The business competence of information technology professionals may not seem to be a new technical or strategic development; however, the landscape of business has changed significantly. The information technology infrastructure is embedded throughout most organizations. Information technology and those responsible for IT can no longer afford to operate in a silo as they have in the past. Today's businesses rely more than ever on the technical infrastructure to provide scalability, functionality, and adaptability. The technical infrastructure is relied upon to help meet and assist with business operational, managerial, strategic, and competitive needs. This chapter examines the business competency of information technology professionals as a new development within IT.

Author(s):  
Sean B. Eom

One of the important roles of information technology is to permit firms to manage organizational interdependence. Over the past two decades, the concept of inter-organizational information systems (IOISs) has emerged as a strategic tool for achieving competitive advantages and IOISs have been a major research theme. Many well-known examples of information systems that provide competitive advantages discussed in the literature are those of IOISs. This chapter provides the readers with a brief overview of foundational concepts, definitions, and the information technology infrastructure of IOIS. Finally, the chapter systematically classifies the IOIS literature of 192 bibliographic items into 10 subspecialties. Therefore, along with this survey of 192 bibliographic items, readers are referred to Ngai and Wat’s recent survey (Ngai & Wat, 2002) to comprehend the big picture of IOISs.


2013 ◽  
Vol 8 (2) ◽  
pp. 845-847 ◽  
Author(s):  
Syed Mubashir Ali

Over the past 2 decades, the information technology infrastructure has gone through an exponential change with the introduction and evolution of new technologies and trends. Organizations previously having their data on-premise and their infrastructure comprising of multiple server machines on multiple server racks and dedicated client personal computers (PCs) are moving towards cloud computing & virtualization to Smartphone and tablets. This rapid advancement and constant change, although increasing productivity for the organizations is resulting in a rising number of challenges and security issues for the organizations, their managers, IT administrators and technology architects. This paper discusses the future IT infrastructure components and the challenges & security issues that arise after their implementation that needs to be taken care of in order to get the full advantage of IT.


Author(s):  
Mark Jeffery ◽  
Cassidy Shield ◽  
H. Nevin Ekici ◽  
Mike Conley

The case centers on Shilling & Smith's acquisition of Xteria Inc. and the resulting need to quickly scale the company's IT infrastructure to accommodate the acquisition. The case is based on a real leasing problem faced by a major retail firm in the Chicago area when it purchased a small credit card processing firm and scaled the operations to handle the retail firm's credit card transactions. The CIO of Shilling & Smith needs to determine which lease option is the best means of providing the technical infrastructure needed to support the firm after the acquisition of Xteria. Several issues will drive this decision, including the value and useful life of the equipment, as well as the strategic context of the firm. This case examines how to evaluate different lease options when acquiring data center information technology infrastructure. Specifically, the case addresses software vs. hardware leasing, different lease terms, and choosing between different lease structures depending on the strategy and needs of a company. This case enables students to understand the different types of technology leases and in which situations these leases would be employed.The Shilling & Smith case examines how to evaluate different lease options when acquiring data center information technology infrastructure. Specifically, students learn software vs. hardware leasing, different lease terms, and how to choose between different lease structures depending on the strategy and needs of the company. A secondary objective of the case is to teach students the important components and relative costs of information technology infrastructure.


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