Wired for Change?

2016 ◽  
pp. 791-815
Author(s):  
Shefali Virkar

The recent global diffusion of Information and Communications Technologies (ICTs) has raised expectations for technological change to support socio-economic progress and political reform in the developing as well as the developed world. Much as been written about e-government within a growing stream of literature on ICT for development, generating countervailing perspectives where optimistic, technocratic approaches are countered by far more sceptical standpoints on technological innovation. In seeking to bridge existing gaps in the literature, this article critically examines the role of Information and Communication Technologies in governmental reform processes for development through the presentation of a case study based in the Indian State of Karnataka. The study focuses on a collaboration between the state government of Karnataka and the eGovernments Foundation (a non-profit private sector organisation) between 2002 and 2011, designed to reform existing methods of property tax collection through the establishment of a networked online tax collection system across the municipalities of 56 towns and cities within the state. Through a combination of both qualitative and quantitative data, this paper analyses the interactions between new technologies and changing information flows within the complexities of public administration reform of the given context and, in doing so, examines the interplay of local and external factors and relationships and their role in shaping the implementation of the project at hand.

Author(s):  
Shefali Virkar

The recent global diffusion of Information and Communications Technologies (ICTs) has raised expectations for technological change to support socio-economic progress and political reform in the developing as well as the developed world. Much as been written about e-government within a growing stream of literature on ICT for development, generating countervailing perspectives where optimistic, technocratic approaches are countered by far more sceptical standpoints on technological innovation. In seeking to bridge existing gaps in the literature, this article critically examines the role of Information and Communication Technologies in governmental reform processes for development through the presentation of a case study based in the Indian State of Karnataka. The study focuses on a collaboration between the state government of Karnataka and the eGovernments Foundation (a non-profit private sector organisation) between 2002 and 2011, designed to reform existing methods of property tax collection through the establishment of a networked online tax collection system across the municipalities of 56 towns and cities within the state. Through a combination of both qualitative and quantitative data, this paper analyses the interactions between new technologies and changing information flows within the complexities of public administration reform of the given context and, in doing so, examines the interplay of local and external factors and relationships and their role in shaping the implementation of the project at hand.


2015 ◽  
pp. 1696-1720
Author(s):  
Shefali Virkar

The recent global diffusion of Information and Communications Technologies (ICTs) has raised expectations for technological change to support socio-economic progress and political reform in the developing as well as the developed world. Much as been written about e-government within a growing stream of literature on ICT for development, generating countervailing perspectives where optimistic, technocratic approaches are countered by far more skeptical standpoints on technological innovation. In seeking to bridge existing gaps in the literature, this article critically examines the role of Information and Communication Technologies in governmental reform processes for development through the presentation of a case study based in the Indian State of Karnataka. The study focuses on a collaboration between the state government of Karnataka and the eGovernments Foundation (a non-profit private sector organisation) between 2002 and 2011, designed to reform existing methods of property tax collection through the establishment of a networked online tax collection system across the municipalities of 56 towns and cities within the state. Through a combination of both qualitative and quantitative data, this paper analyses the interactions between new technologies and changing information flows within the complexities of public administration reform of the given context and, in doing so, examines the interplay of local and external factors and relationships and their role in shaping the implementation of the project at hand.


Author(s):  
Shefali Virkar

Attracted by the new Information and Communication Technologies (ICTs), political actors across the world have adopted computer-based systems for use in government as a means of reforming inefficiencies in public administration. This book chapter critically examines the convergent use of the new digital technologies and Geographic Information Systems (GIS) within the reform of government administration, through the in-depth examination of a central case study focused around a collaboration between the government of the Indian state of Karnataka and the non-profit eGovernments Foundation, from 2002 to 2006; a partnership which sought to reform existing methods of property taxation via the establishment of an online platform-system across the municipalities of 56 towns and cities within the state. The research analyses prevailing actor behaviour and interactions, their impact on the interplay of local contingencies and external influences shaping project implementation, and the disjunctions in these relationships which inhibit the effective exploitation of ICTs within the given context.


Author(s):  
Shefali Virkar

This chapter critically examines the role of Information and Communication Technologies (ICTs) in governmental reform processes in development through a case study of the Indian State of Karnataka. This study explores the increasing use of ICTs for property taxation and its impact on municipal government reform processes within this developing world context. The case study is focused on a collaboration between the government of the Indian state of Karnataka and the eGovernments Foundation (a non-profit private sector organisation) between 2002 and 2006. This collaboration was designed to reform existing methods of property tax collection by establishing an online system across the municipalities of 56 towns and cities within the state. The case study describes the interactions between new technologies and changing information flows in the complexities of public administration reform. In doing so, this paper examines the interplay of local and external factors shaping the project’s implementation. On the basis of this analysis, this case study suggests that disjunctions in these local and external relationships have inhibited more effective exploitation of ICTs in this development context.


2020 ◽  
pp. 1260-1300
Author(s):  
Shefali Virkar

Attracted by the new Information and Communication Technologies (ICTs), political actors across the world have adopted computer-based systems for use in government as a means of reforming inefficiencies in public administration. This book chapter critically examines the convergent use of the new digital technologies and Geographic Information Systems (GIS) within the reform of government administration, through the in-depth examination of a central case study focused around a collaboration between the government of the Indian state of Karnataka and the non-profit eGovernments Foundation, from 2002 to 2006; a partnership which sought to reform existing methods of property taxation via the establishment of an online platform-system across the municipalities of 56 towns and cities within the state. The research analyses prevailing actor behaviour and interactions, their impact on the interplay of local contingencies and external influences shaping project implementation, and the disjunctions in these relationships which inhibit the effective exploitation of ICTs within the given context.


Author(s):  
John Lannon

This chapter analyses tools and techniques used to document human rights abuse. It outlines the opportunities and pitfalls associated with the use of information and communication technologies by human rights organizations, and it examines the importance of rigorous documentation to underpin human rights work. Tools developed to help grassroots organizations record usable and actionable information are contrasted with an initiative that actively involves citizens in the reporting of xenophobic attacks. The analysis shows that the tools and systems used to monitor human rights violations are essential to the effective implementation of human rights standards. It also shows that new technologies can empower ordinary citizens to become directly involved in awareness building and debate about human rights abuse.


Author(s):  
Shefali Virkar

In modern times, people and their governments have struggled to find easy, cheap, and effective ways to run countries. The use of Information and Communication Technologies is gaining ground as a means of streamlining public service provision by shifting tasks from the government to its citizens, resulting in reduced government costs, increased public revenues, and greater government transparency and accountability. The new buzzword is e-Government: the use of ICTs by government, civil society, and political institutions to engage citizens through dialogue to promote greater participation of citizens in the process of institutional governance. However, the implementation of such projects is complicated by the reality that while developmental problems in these countries are many, the resources available to tackle them are scarce. In attempting to investigate the interaction between new technologies, information flows, and the complexities of public administration reform in the developing world, this chapter examines not only the interplay of local contingencies and external influences acting upon the project’s implementation but also aims to offer an insight into disjunctions in these relationships that inhibit the effective exploitation of ICTs in the given context.


2014 ◽  
Vol 25 (4) ◽  
pp. 279-287 ◽  
Author(s):  
Stefan Hey ◽  
Panagiota Anastasopoulou ◽  
André Bideaux ◽  
Wilhelm Stork

Ambulatory assessment of emotional states as well as psychophysiological, cognitive and behavioral reactions constitutes an approach, which is increasingly being used in psychological research. Due to new developments in the field of information and communication technologies and an improved application of mobile physiological sensors, various new systems have been introduced. Methods of experience sampling allow to assess dynamic changes of subjective evaluations in real time and new sensor technologies permit a measurement of physiological responses. In addition, new technologies facilitate the interactive assessment of subjective, physiological, and behavioral data in real-time. Here, we describe these recent developments from the perspective of engineering science and discuss potential applications in the field of neuropsychology.


Author(s):  
Rakesh Kumar Gulati ◽  
Manveen Kaur

Information and Communications Technologies (ICTs) adoption is increasing globally for human development because of its potential affect in many aspects of economic and societal activities such as GDP growth, employment, productivity, poverty alleviation, quality of life, education, clean water and sanitation, clean energy, and healthcare. Adoption of new technologies has been the main challenge in rural areas and is the main reason for the growing gap between rural and urban economy. The work related ICT use have also yielded mixed results; some studies show the individual’s perceived work-family conflict, negative cognitive responses e.g. techno stress while others show increased productivity, improved job satisfaction and work-family balance due to flexible work timings. This paper attempts to understand the role of ICT in human development areas of health, education and citizen empowerment taking into consideration of digital divide which exists in geographic area and within the communities through literature review.


Mousaion ◽  
2016 ◽  
Vol 33 (1) ◽  
pp. 103-120 ◽  
Author(s):  
Blessing Mbatha

This study investigated the usage and types of information and communications technologies (ICTs) accessible to community members in four selected Thusong Service Centres (TSCs or telecentres) in KwaZulu-Natal (KZN). The telecentres that participated in the study were: Nhlazuka, Mbazwane, Dududu and Malangeni. The study was informed by Rogers’ (1995) Diffusion of Innovations (DoI) theory. Through a survey, four TSCs were purposively selected. A questionnaire was used to collect data from community members in the four telecentres involved. The data collected was tabulated under the various headings and presented using tables, frequencies, percentiles and generalisations with the help of the Statistical Package for the Social Sciences (SPSS). The results indicated that a variety of ICT tools have been adopted in the TSCs to provide the local community with the much-needed access to information and improved communication. The government should ensure that adequate varieties and levels of ICT competence are offered to all the citizens. In conclusion, there is a need for sufficient and coherent government policies regulating the training of the local community to use these ICTs effectively.


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