Information and Communication Technologies (ICTs) for Inclusive Human Development: A Review

Author(s):  
Rakesh Kumar Gulati ◽  
Manveen Kaur

Information and Communications Technologies (ICTs) adoption is increasing globally for human development because of its potential affect in many aspects of economic and societal activities such as GDP growth, employment, productivity, poverty alleviation, quality of life, education, clean water and sanitation, clean energy, and healthcare. Adoption of new technologies has been the main challenge in rural areas and is the main reason for the growing gap between rural and urban economy. The work related ICT use have also yielded mixed results; some studies show the individual’s perceived work-family conflict, negative cognitive responses e.g. techno stress while others show increased productivity, improved job satisfaction and work-family balance due to flexible work timings. This paper attempts to understand the role of ICT in human development areas of health, education and citizen empowerment taking into consideration of digital divide which exists in geographic area and within the communities through literature review.

Author(s):  
John Lannon

This chapter analyses tools and techniques used to document human rights abuse. It outlines the opportunities and pitfalls associated with the use of information and communication technologies by human rights organizations, and it examines the importance of rigorous documentation to underpin human rights work. Tools developed to help grassroots organizations record usable and actionable information are contrasted with an initiative that actively involves citizens in the reporting of xenophobic attacks. The analysis shows that the tools and systems used to monitor human rights violations are essential to the effective implementation of human rights standards. It also shows that new technologies can empower ordinary citizens to become directly involved in awareness building and debate about human rights abuse.


Author(s):  
Shefali Virkar

The recent global diffusion of Information and Communications Technologies (ICTs) has raised expectations for technological change to support socio-economic progress and political reform in the developing as well as the developed world. Much as been written about e-government within a growing stream of literature on ICT for development, generating countervailing perspectives where optimistic, technocratic approaches are countered by far more sceptical standpoints on technological innovation. In seeking to bridge existing gaps in the literature, this article critically examines the role of Information and Communication Technologies in governmental reform processes for development through the presentation of a case study based in the Indian State of Karnataka. The study focuses on a collaboration between the state government of Karnataka and the eGovernments Foundation (a non-profit private sector organisation) between 2002 and 2011, designed to reform existing methods of property tax collection through the establishment of a networked online tax collection system across the municipalities of 56 towns and cities within the state. Through a combination of both qualitative and quantitative data, this paper analyses the interactions between new technologies and changing information flows within the complexities of public administration reform of the given context and, in doing so, examines the interplay of local and external factors and relationships and their role in shaping the implementation of the project at hand.


Author(s):  
Meeta Mathur ◽  
Sangeeta Sharma

As Indian economy gets integrated to the global economy and strives to improve in terms of human development indicators, a special role exists for information and communication technologies (ICT) in this process. The strategic metamorphoses and the resultant expansion of ICT linked telecommunication services in India have favorably influenced the effort to accelerate the pace of human development by enabling equality in access to information, creation of employment, improving the quality of life, better livelihood opportunities in rural areas, growth of agriculture, impetus to business development, environmental management and many more. After the initiation of economic planning in India, telecom services were assumed to be natural monopoly and were provided by one entity without competition. The government launched ambitious ICT infrastructure initiatives, radically changing its communication policy framework. The resultant growth of ICT services in India has led to significant improvement in human development levels. It has led to a reduction in information asymmetry between the rich and the poor, improvement in telecom density and ICT accessibility in rural areas, fostering inclusive growth, providing better access to market information to people in remote and rural areas, facilitating technological leapfrogging, enhancing business networking and offering new opportunities from the perspective of human development.


Author(s):  
George Alexopoulos ◽  
Alex Koutsouris ◽  
Irene Tzouramani

In the last few decades, within the rhetoric of the “information age”, there is a growing enthusiasm for the (potential) benefits of the dissemination of Information and Communication Technologies (ICTs). This is further enhanced through eGovernment projects undertaken on a worldwide scale. However, a number of issues seem to defy such optimism as far as rural areas are concerned. The critical review of such issues question the thesis that ICTs undoubtedly benefit (human) development. In particular, this paper, drawing on data from a large-scale survey in Greece, identifies the marginal effects of a series of demographic, socioeconomic and spatial characteristics, and information sources on PC and Internet use on the part of young rural inhabitants, especially farmers. The results, pointing toward an emerging intra-rural digital divide, are consequently discussed vis-à-vis eGovernment projects, from the point of view of human development.


Author(s):  
Meeta Mathur ◽  
Sangeeta Sharma

As Indian economy gets integrated to the global economy and strives to improve in terms of human development indicators, a special role exists for information and communication technologies (ICT) in this process. The strategic metamorphoses and the resultant expansion of ICT linked telecommunication services in India have favorably influenced the effort to accelerate the pace of human development by enabling equality in access to information, creation of employment, improving the quality of life, better livelihood opportunities in rural areas, growth of agriculture, impetus to business development, environmental management and many more. After the initiation of economic planning in India, telecom services were assumed to be natural monopoly and were provided by one entity without competition. The government launched ambitious ICT infrastructure initiatives, radically changing its communication policy framework. The resultant growth of ICT services in India has led to significant improvement in human development levels. It has led to a reduction in information asymmetry between the rich and the poor, improvement in telecom density and ICT accessibility in rural areas, fostering inclusive growth, providing better access to market information to people in remote and rural areas, facilitating technological leapfrogging, enhancing business networking and offering new opportunities from the perspective of human development.


2016 ◽  
pp. 791-815
Author(s):  
Shefali Virkar

The recent global diffusion of Information and Communications Technologies (ICTs) has raised expectations for technological change to support socio-economic progress and political reform in the developing as well as the developed world. Much as been written about e-government within a growing stream of literature on ICT for development, generating countervailing perspectives where optimistic, technocratic approaches are countered by far more sceptical standpoints on technological innovation. In seeking to bridge existing gaps in the literature, this article critically examines the role of Information and Communication Technologies in governmental reform processes for development through the presentation of a case study based in the Indian State of Karnataka. The study focuses on a collaboration between the state government of Karnataka and the eGovernments Foundation (a non-profit private sector organisation) between 2002 and 2011, designed to reform existing methods of property tax collection through the establishment of a networked online tax collection system across the municipalities of 56 towns and cities within the state. Through a combination of both qualitative and quantitative data, this paper analyses the interactions between new technologies and changing information flows within the complexities of public administration reform of the given context and, in doing so, examines the interplay of local and external factors and relationships and their role in shaping the implementation of the project at hand.


Author(s):  
Esther Ruiz Ben

New information and communication technologies are radically transforming the way that information and knowledge are disseminated and shared around the world. The digital divide between rich and poor countries is still persisting: more than 70% of the world’s Internet users are based in Europe and North America, where—in addition—more than 90% of the data on Africa are stored. Similar gaps persist between urban and rural areas and between men and women, especially in developing countries. Rural women usually have less access than men to information and new technologies (Huyer & Mitter 2003). Lack of information and access to education related to IT also limits women’s influence in their communities and their ability to participate in decision-making. When assessing the opportunities and risks of new technologies, it is essential to give attention to gender differences and to ensuring that women’s voice is heard so that technological developments can be sustainable in the way that best prevents them from increasing inequalities. Particularly gender factors are crucial to develop a sustainable concept of IT evolution. Our aim in this article is to show how the concept of gender and IT can be integrated in a wider conceptual framework of sustainability. First, we will explain the concept of digital divide from a global perspective and the importance to understand the gender dimension within this conceptualization. Concerns about the disparities between industrialized and developing countries, especially with respect to Internet access and use, have touched off a worldwide debate about the existence of a global digital divide. From a domestic perspective at a national level or even at a regional level thinking about the European Union for instance, the term digital divide has shown to have powerful symbolic weight, and hence to be a useful tool with which to mobilize political support for government programmes designed to bridge the gaps between so called “information haves” and “information have-nots.” The OECD defines the “digital divide” as “…the gap between individuals, households, business and geographic areas at different socio-economic levels with regard both to their opportunities to access information and communication technologies (ICTs) and to their use of the Internet for a wide variety of activities. The digital divide reflects various differences among and within countries.” (OECD, 2001, p. 5). Access to information and communication technologies is considered as the first stage to become an “information have.” However, access is not limited to the infrastructures: an important factor contributing to the digital divide is the extended and hegemonic use of English as access language in the Internet. This is one of the reasons for instance, why the Hispanics in the USA a lower access to the Internet show as Wilhelm (2000) argues. Moreover, even among “information haves” or in other words, among those having access to information through information technologies we can observe digital gaps. DiMaggio and Hargittai (2001, p. 4) refers for instance to the ability to evaluate the quality of information: “By ‘digital divide,’ we refer to inequalities in access to the Internet, extent of use, knowledge of search strategies, quality of technical connections and social support, ability to evaluate the quality of information, and diversity of uses.” This aspect is particularly related to the inequalities according to the educational level of the “information haves.” Furthermore, when carried to the international level, the term “digital divide” arguably misconstrues the issue and is unduly pessimistic. For example, the term directs our attention to relative inequalities in the distribution of information age resources, when what really matters to the quality of life in a given country is its absolute level of resources and the efficacy of the institutional order in redistribution and social justice. Qureshi (2005, p. 1) refers to the results of a recent study about the digital divide showing that “it is access to information, services, and expertise through access to the network, combined with ICT skills that contribute to economic growth and a decrease in this gap.” Instead of fixating on the existence of a divide, it would be far better to focus our attention on the “global digital opportunity,” because that is what really confronts us today, an unprecedented opportunity to move swiftly up the path towards global digital development. From a gender perspective, it is important to improve the access of women, particularly women in underdeveloped countries and rural areas to knowledge and information through IT, but it is also important that women participate in the design and production of IT. We argue that the digital divide must consider also the gap regarding IT shaping. Shaping IT means nowadays in much extent shaping society and nature and thus we plaid for a concept of sustainable information society with a participatory approach that allows the integration of excluded perspectives and moving beyond consumerism fixations taking local voices and the co-evolution of nature and society as a point of departure. Particularly women’s perspectives excluded in great extent through gendering processes must be taken into account as they reinforce other embedded inequalities factors such as education or age. Understanding gendering processes within the shaping of IT and society is crucial in the concept of sustainable information society. However, IT development constitutes also a complex co-evolution of nature and society in different world regions. Particularly sustainability scholars have attempted to define these both basic co-interacting spaces. In the next section, we show an overview of the basic assumptions of sustainability that have lead to a more focused concept of sustainable information society.


2015 ◽  
pp. 1696-1720
Author(s):  
Shefali Virkar

The recent global diffusion of Information and Communications Technologies (ICTs) has raised expectations for technological change to support socio-economic progress and political reform in the developing as well as the developed world. Much as been written about e-government within a growing stream of literature on ICT for development, generating countervailing perspectives where optimistic, technocratic approaches are countered by far more skeptical standpoints on technological innovation. In seeking to bridge existing gaps in the literature, this article critically examines the role of Information and Communication Technologies in governmental reform processes for development through the presentation of a case study based in the Indian State of Karnataka. The study focuses on a collaboration between the state government of Karnataka and the eGovernments Foundation (a non-profit private sector organisation) between 2002 and 2011, designed to reform existing methods of property tax collection through the establishment of a networked online tax collection system across the municipalities of 56 towns and cities within the state. Through a combination of both qualitative and quantitative data, this paper analyses the interactions between new technologies and changing information flows within the complexities of public administration reform of the given context and, in doing so, examines the interplay of local and external factors and relationships and their role in shaping the implementation of the project at hand.


Author(s):  
Meeta Mathur ◽  
Sangeeta Sharma

As Indian economy gets integrated to the global economy and strives to improve in terms of human development indicators, a special role exists for information and communication technologies (ICT) in this process. The strategic metamorphoses and the resultant expansion of ICT linked telecommunication services in India have favorably influenced the effort to accelerate the pace of human development by enabling equality in access to information, creation of employment, improving the quality of life, better livelihood opportunities in rural areas, growth of agriculture, impetus to business development, environmental management and many more. After the initiation of economic planning in India, telecom services were assumed to be natural monopoly and were provided by one entity without competition. The government launched ambitious ICT infrastructure initiatives, radically changing its communication policy framework. The resultant growth of ICT services in India has led to significant improvement in human development levels. It has led to a reduction in information asymmetry between the rich and the poor, improvement in telecom density and ICT accessibility in rural areas, fostering inclusive growth, providing better access to market information to people in remote and rural areas, facilitating technological leapfrogging, enhancing business networking and offering new opportunities from the perspective of human development.


Author(s):  
George Alexopoulos ◽  
Alex Koutsouris ◽  
Irene Tzouramani

In the last few decades, within the rhetoric of the “information age”, there is a growing enthusiasm for the (potential) benefits of the dissemination of Information and Communication Technologies (ICTs). This is further enhanced through eGovernment projects undertaken on a worldwide scale. However, a number of issues seem to defy such optimism as far as rural areas are concerned. The critical review of such issues question the thesis that ICTs undoubtedly benefit (human) development. In particular, this paper, drawing on data from a large-scale survey in Greece, identifies the marginal effects of a series of demographic, socioeconomic and spatial characteristics, and information sources on PC and Internet use on the part of young rural inhabitants, especially farmers. The results, pointing toward an emerging intra-rural digital divide, are consequently discussed vis-à-vis eGovernment projects, from the point of view of human development.


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