Quality Management Practices in Lifelong Learning Programs at German Higher Education Institutions

2016 ◽  
pp. 1511-1548
Author(s):  
Anita Mörth

This chapter gives an overview of quality management activities in German universities engaging in lifelong learning. Projects funded within the German-wide funding competition “Advancement through Education: Open Universities” aim to open universities to lifelong learning and to increase permeability between vocational and academic pathways. They range from development of concepts for part-time courses, further education and blended learning study formats to new kinds of cooperation with institutions outside university. Quality management activities have to be developed and implemented in all projects. The chapter presents the findings of an action research process including a quality management workshop with different universities involved in the funding competition and the resulting recommendation paper, complemented by a document analysis, which show the variety of quality assurance and quality management activities within academic continuing education in German higher education.

Author(s):  
Anita Mörth

This chapter gives an overview of quality management activities in German universities engaging in lifelong learning. Projects funded within the German-wide funding competition “Advancement through Education: Open Universities” aim to open universities to lifelong learning and to increase permeability between vocational and academic pathways. They range from development of concepts for part-time courses, further education and blended learning study formats to new kinds of cooperation with institutions outside university. Quality management activities have to be developed and implemented in all projects. The chapter presents the findings of an action research process including a quality management workshop with different universities involved in the funding competition and the resulting recommendation paper, complemented by a document analysis, which show the variety of quality assurance and quality management activities within academic continuing education in German higher education.


2018 ◽  
Vol 8 (2) ◽  
pp. 49-73
Author(s):  
Petr Adamec

The core issue of this paper is a quality in the lifelong learning. The aim of the contribution is to describe the area, level and dimensions of quality in a wide range of lifelong learning programs, respectively of further education, which are realized in the sense of § 60 and 60a of the Higher Education Act. The content of the paper also focuses on the theoretical and practical starting points of the quality phenomenon, both from the historical point of view and especially from the perspective of the current focus and concept of university policy in the European and Czech region. The paper also presents the results of a survey focusing on approaches to the quality assurance systems in the concept of components at selected public university.


2018 ◽  
Vol 3 ◽  
Author(s):  
Julia Krause ◽  
Marlen Gabriele Arnold

Ensuring long-term qualified employees and specialists is a key objective of a sustainable development and lifelong learning. At the same time, international competitiveness and technological capability is mainly connected to the countries’ education and science systems as well as of academia. Major industrialised countries such as Germany, for example, have recently increased their efforts to implement sustainably and institutionally lifelong learning courses at higher education institutions (HEI). In particular, creating offers for new target groups such as persons with family or care responsibilities, job-returnees, dropouts or experts are addressed. A main focus is the development of interdisciplinary courses in engineering and natural sciences in order to ensure the availability of skilled workforce during the transformation towards green economy. Therefore, strategies and (business) models for a sustainable, long-term implementation of part-time study and further education offers for new target groups at universities are still largely neglected. In addition, the adequate design of new and further development of existing qualification structures, curricula, modules, advanced study and specialised courses as well as the integration of digital (interactive) contents are accompanied by new challenges that have been largely ignored by research so far. So, both, fostered sustainable implementation of programs on an institutional basis and the subject-specific topic of sustainability is becoming increasingly important within the scope of interdisciplinary offers and courses. Moreover, new working and living environments need innovative and digitised learning backgrounds and conditions. However, a brief comparison between Germany, Austria and Switzerland, for example, reveals strong differences in the types, scope and degree of implementation at present. So a bunch of questions is still unanswered: How do innovative, interdisciplinary and part-time study platforms and programs have to be designed, structured and implemented? Which prerequisites, framework conditions, (quality) criteria and design forms are specifically relevant for advanced training courses and platform contents in engineering and natural sciences? Which subject-specific and cross-disciplinary competences as well as knowledge must be imparted to new target groups taking into account rapidly changing requirements in professionals’ social environment (e.g., labour market; product, service and technology management)? How can such innovative lifelong learning opportunities be designed allowing for increasing digitization efforts? Our research involves benchmark analyses, surveys and expert workshops in order to derive systemic, organizational and individual criteria and elements for the design and structure of sustainable, interdisciplinary further education programs and study platforms. Their characteristics will be illustrated using a three-level model. In addition, the effects of an increasing digitization of lifelong learning are to be analysed and specific methodological and didactic concepts are to be developed (e.g. blended learning). On this basis, recommendations for the flexible design, implementation and quality assurance of continuing education and training offers are derived. These results are developed in close cooperation with experts and decision-makers from politics, education/science and business in order to ensure a high level of practical applicability of the research findings. At the same time, the research is expected to strengthen the positioning of universities involved in international comparison.


Nature ◽  
1960 ◽  
Vol 187 (4733) ◽  
pp. 189-190 ◽  
Author(s):  
J. HEYWOOD

2017 ◽  
Vol 29 (2) ◽  
pp. 342-356 ◽  
Author(s):  
Maria J. Manatos ◽  
Cláudia S. Sarrico ◽  
Maria J. Rosa

Purpose The authors’ thesis statement is that the literature on quality management in higher education is evolving towards an idea of integration. Considering Part 1 of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) (ENQA, 2009) to be a framework for the implementation of quality management practices in universities, the purpose of this paper is to understand whether the ESG represent a truly integrated quality management model. Design/methodology/approach The authors analyse the content of the ESG taking into account three levels of analysis: the process level, the organisational level and the quality management principles level. Findings The analysis shows that the ESG are a quality management model, covering different processes, organisational levels and quality management principles. This is despite not being a truly integrated quality management model. Indeed, the ESG are mainly focussed on teaching and learning and on support processes, neglecting other processes of universities, such as research and scholarship and the third mission. In addition, they leave aside quality management principles more directly linked with a systemic and holistic approach to quality, such as the system approach principle. Originality/value The paper presents a new analysis of a much discussed quality management model for higher education. It explores the ESG in the light of the concept of integration, discussed according to a new framework of analysis. It also highlights the importance of a broader reflection on these standards and of their integration in the management systems of institutions.


2015 ◽  
Vol 5 (1) ◽  
pp. 63-73 ◽  
Author(s):  
Madeleine King ◽  
Arti Saraswat ◽  
John Widdowson

Purpose – The purpose of this paper is to report research carried out by the Mixed Economy Group of colleges into the student experience of part time (PT) higher education (HE) delivered in English further education (FE) colleges. Design/methodology/approach – An online survey was completed by 352 PT students. Their responses, including free comments, formed the basis of the report. The authors provide a context for the work by referring to research carried out by other national agencies. Findings – The research illustrates the strengths of college-based HE, which largely derives from delivery by staff who are qualified teachers and, often, professionally active in their field of expertise. Whilst valuing this, students also seek recognition of the demands of work and family on their study time, as well as an identity as HE students within the greater FE environment. Social implications – PT HE can drive regional economic growth. By addressing the issues raised by students in the research, local colleges, partner universities, employers and national government can re-build local skill bases. Promoting PT HE develops a vocational ladder to HE, thus widening participation. Originality/value – Relatively little publically available research exists into the experiences of students pursuing PT HE in colleges. This primary research begins an evidence-based debate about how colleges can improve their offer but also reminds Government of the need to give equal weight to the needs of PT students in future changes to the delivery of HE.


2003 ◽  
Vol 26 (1) ◽  
pp. 194 ◽  
Author(s):  
Mary Cruickshank

In Australia,the traditional Quality Assurance approach used in the hospital setting has played an important role in nursing practice.During the past decade, nurses have begun making a paradigm shift from Quality Assurance to Total Quality Management but scant attention has been paid to quality management practices in nursing in the higher education sector. This paper reports on a quantitative study examining the perceptions of nurse academics to the applicability of TQM to nursing in universities. The findings identified how TQM could be applied to suit the nursing culture in the higher education sector.


2013 ◽  
Vol 24 (77) ◽  
pp. 16-22
Author(s):  
Barbara Hull

Students in Further Education and in Higher Education were surveyed on the extent and frequency of their use of institutional library resource centres and public libraries and on their attitudes to them. Among some significant differences identified were: Females report greater barriers to accessing information than males; those from "blue collar" backgrounds rely more heavily than others on institutional provision materials; those aged under 21 demand increased electronic access and those over 21 more provision of paper-based materials; non-white ethnic groups report more misgivings. There is a mismatch between students' perception of their own information retrieval skills and their reported difficulties. Support from staff is seen as high in quality but insufficient in availability.


Author(s):  
Irawati Sabban ◽  
Irfan Hi. Abd Rahman

The purpose of this study is to examine how interconnection practices in management, policy, planning and leadership studies are focused on quality management practices set out in the SPMI at the Universitas Pasifik Morotai (UNIPAS) Quality Assurance Institute (LPM). The research method used in this study is qualitative research. Data needed in this study are primary data and secondary data. The primary data source is the Chairperson of the Universitas Pasifik Morotai (UNIPAS) Quality Assurance Institute as Quality Control and Supervision at the Universitas Pasifik Morotai (UNIPAS). Quality documents as secondary data sources. Quality Assurance, is a proof of Universitas Pasifik Morotai’s commitment to develop a quality culture. The SPMI policy is a written documentation containing an outline of an explanation for understanding, designing, and implementing SPMI in the administration of higher education services to the community so that quality culture is realized. The quality management process at the Universitas Pasifik Morotai (UNIPAS) shows that the four elements of the interconnection of management studies, policy, leadership and planning have a very strong link in the administration of higher education activities at the Universitas Pasifik Morotai (UNIPAS). 


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