The Evaluation of Business Performance in ERP Environments

Author(s):  
Vicky Manthou ◽  
Constantinos J. Stefanou ◽  
Kalliopi Tigka

ERP systems, supporting and integrating all business processes across functions and offering real time information necessary for taking actions and making decisions, have prevailed in most enterprises worldwide. The costs involved in ERP implementations may be huge and must be justified by the outcomes. However, extant research has reported mixed and in some cases controversial results. In this chapter, certain important dimensions of ERP systems and of business performance are discussed. The chapter has an educational focus and aims at providing an exploration of ERP system's impact on certain business performance dimensions, informing thus scholars, practitioners and students of the issues involved and the areas they should pay attention when considering ERP implementations. Following an extensive literature review, a classification of diverse studies according to their research focus is provided, which reveals the range of business performance dimensions and can help researchers in their future projects.

Author(s):  
Vicky Manthou ◽  
Constantinos J. Stefanou ◽  
Kalliopi Tigka

ERP systems, supporting and integrating all business processes across functions and offering real time information necessary for taking actions and making decisions, have prevailed in most enterprises worldwide. The costs involved in ERP implementations may be huge and must be justified by the outcomes. However, extant research has reported mixed and in some cases controversial results. In this chapter, certain important dimensions of ERP systems and of business performance are discussed. The chapter has an educational focus and aims at providing an exploration of ERP system's impact on certain business performance dimensions, informing thus scholars, practitioners and students of the issues involved and the areas they should pay attention when considering ERP implementations. Following an extensive literature review, a classification of diverse studies according to their research focus is provided, which reveals the range of business performance dimensions and can help researchers in their future projects.


Managing real-time information is an important task for any organization regardless of the size. This is because real-time information is used as the basis for an organization to make decisions that will affect the business if the information obtained is inaccurate, slow and outdated. For SMEs, this is a great challenge as it faces capital constraints and outdated technological applications. Thus, the purpose of this study to examine the challenges faced by SMEs in managing the real-time information to their inventory management and the impact on the overall business performance. A qualitative method was adopted where the in-depth interview was using to extract the information. Based on the saturation principle, the respondent was selected specifically from the SMEs in food manufacturer based in Malacca Halal Hub area. The finding of this study has supported the previous study on the challenges and issue of real-time information facing by the SMEs. A notable finding in this research is that SMEs is employing a skilled worker to manage the absence of an information system to manage real-time information and still capable to generate a profit from the business. This study extended the previous finding and offer an opportunity for further exploration in this area.


Author(s):  
Jerzy Kisielnicki ◽  
Marek Michal Markowski

Constant changes in the market and increased competition make it necessary to dynamically adapt the way of running a business. The pressure of constant changes implies the emergence of requirements for information technology, which is the basic tool for information processing in organizations. The necessity of immediate reaction to business changes, reduction of time of business processes realization, immediate retrieval of information and its sharing, became the foundation of the idea of a company processing real-time information (Real Time Enterprise, RTE). RTE provides real-time information to employees, customers, suppliers, and other business partners, ensuring timeliness and consistency across all IT systems. The possibilities of RTE implementation thus become an important element of the IT operation and the entire enterprise. It seems to be advisable to find determinants of designing a proper IT system supporting the operation of an enterprise that processes information in real time (RTE).


Author(s):  
Andrés Boza ◽  
Beatriz Cortes ◽  
Maria del Mar Eva Alemany ◽  
Llanos Cuenca

Sensing Enterprise is a new concept, which appears with the Internet of Things (IoT) application in industry. This technology applied in production sys- tems provides many benefits like better transparency or real time information. This approach proposes a conceptual framework for IoT application in Production Systems. The aim of this framework is helping enterprises to identify the main el- ements to apply IoT in Production Systems. To create this framework, a literature review has been made and the main components of IoT in Sensing Enterprise in production proposals have been identify. Thus, these elements and its relations have been the source for the conceptual framework proposed. 


2021 ◽  
Vol 13 (1) ◽  
pp. 7-20
Author(s):  
Jerzy Kisielnicki ◽  
Marek Michal Markowski

Abstract The current, fast market changes require enterprises to dynamically adapt the way they conduct their business. This poses many challenges for information technology. Market requirements for immediate response to business changes became the basis of the idea of a real-time information processing (RTE) company. RTE provides real-time information to employees and business partners. Integrated IT systems supporting management constitute a common platform – the foundation of a real-time enterprise. The aim of the article is to present the basic problems of building an IT system that is the basis of a real-time information processing (RTE) company. It is a summary of our work on this type of system. The article justifies the thesis about the need to build a system for the RTE’s requirements and the conditions of its implementation. Such a system is designed to provide employees and business partners with the information they need in real time. The use of integrated systems such as ERP, CRM, SCM, and so on provides the ability to implement the main business processes of a real-time enterprise. The article presents both literature analysis and the characteristics of own work on designing IT systems for RTE. Particular attention was paid to the analysis of success factors (determinants) in system design and the use of MUST methodology (MUST is a Danish acronym for theories of and methods for design activities). The final part of the article presents a proposal for further work on IT systems for RTE in the context of existing trends such as DARQ technology (Distributed Ledger, Artificial Intelligence, Extended Reality, Quantum computing).


2018 ◽  
Vol 3 (1) ◽  
pp. 61-71
Author(s):  
José Correia

This paper presents a limited literature review of information for urban intermodal transportation. A systematically approach of the published literature on the area has been done, with particular focus on urban passenger intermodal terminals and public transport real-time information. The information obtained was collected and compiled by the following themes: i) Public Transport Information; ii) Urban Transport Interchanges; iii) Intermodal Transfer Services. This work highlights some important literature gaps and shows that, in this domain, there are several open interesting research opportunities.


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