A Framework for Assessing Websites Quality

2018 ◽  
pp. 248-272 ◽  
Author(s):  
Ahad Zare Ravasan ◽  
Mohammad Amin Zare
Keyword(s):  
Quality Assessment ◽  
Analytic Network Process ◽  
Easy Access ◽  
Operational Costs ◽  
Proposed Model ◽  
Systems Quality ◽  
Network Process ◽  
The Government ◽  
Fuzzy Analytic Network Process

E-government has provided the state-run sector with numerous opportunities to offer a variety of online services to citizens and businesses through websites. These websites have been launched in order to provide easy access to government services, boost the efficacy of the government-run sector and reduce operational costs. Given the point that many of these websites have gradually been developed and have scarcely been standardized to meet the requirements of site visitors, it is necessary to develop models for quality assessment of such websites. In this study, an information systems quality assessment (ISQA) based method along with fuzzy analytic network process (ANP) has been exploited to assess the quality of governmental websites. In order to validate the proposed model, it is applied to portals in six Iranian free trade zones. Finally, the assessment results are discussed.

A Framework for Assessing Governmental Websites Quality

2014 ◽  
Vol 6 (1) ◽  
pp. 44-65
Author(s):  
Mohammad Amin Zare ◽  
Ahad Zare Ravasan
Keyword(s):  
Quality Assessment ◽  
Analytic Network Process ◽  
Easy Access ◽  
Free Trade Zones ◽  
Operational Costs ◽  
Proposed Model ◽  
Systems Quality ◽  
Network Process ◽  
The Government

E-government has provided the state-run sector with numerous opportunities to offer a variety of services through websites to citizens and the private sector. These websites have been launched in order to provide easy access to government services, boost the efficacy of the government-run sector and reduce operational costs. Given the point that many of these websites have gradually been developed and have scarcely been standardized to meet the requirements of site visitors, it is necessary to develop models for quality assessment of such websites. In this study, an information systems quality assessment (ISQA) based method along with fuzzy analytic network process (ANP) has been exploited to assess the quality of governmental websites. In order to validate the proposed model, it is applied to portals in six Iranian free trade zones. Finally, the assessment results are discussed.

Proposing a Quantitative Model Towards Building Trust in B2C E-Commerce

2018 ◽  
Vol 9 (1) ◽  
pp. 36-53 ◽  
Author(s):  
Mahmoud Zamani ◽  
Changiz Valmohammadi
Keyword(s):  
Evaluation Criteria ◽  
Analytic Network Process ◽  
Quantitative Model ◽  
Important Indicator ◽  
Building Trust ◽  
Proposed Model ◽  
Network Process ◽  
Interdependent Relationships ◽  
Novel Model ◽  
Fuzzy Analytic Network Process

This article aims to develop a novel model for ranking the parameters that influence the building of trust on online shopping in the context of Iran. A multi-criteria decision making (MCDM) model based on a fuzzy analytic network process (ANP) method is developed to systematically clarify the interdependent relationships among the evaluation criteria of trust and then, scientifically evaluate the feasible parameters and rank the priorities of the trust. The results of the proposed model reveal that under the characteristics of trustor (TR) sub-factors, the most important indicator which can affect the trust is propensity to trust. Furthermore, regarding the characteristics of trustee (TE) sub-factors, data quality with a priority of 0.064 is the most important indicator. Also, in the environmental factors (EN) sub-factors, promotions and advertising with a weight of 0.151 is the most significant indicator.

scholarly journals PENINGKATAN PERAN SUKUK NEGARA DALAM PEMBIAYAAN INFRASTRUKTUR

2021 ◽  
Vol 3 (2) ◽  
pp. 56-72
Author(s):  
Eri Hariyanto
Keyword(s):  
Central Government ◽  
Public Investment ◽  
Analytic Network Process ◽  
Infrastructure Development ◽  
Project Financing ◽  
The Public ◽  
Network Process ◽  
The Government

Sukuk Negara is one of the sharia-based financing instruments issued by the government to meet the budget deficit. This study aims to identify priority issues in the development of Sukuk Negara to enhance the role of Sukuk Negara in supporting government infrastructure financing. From the results of data management using the Analytic Network Process (ANP) method, it is known that several priority problems include the issuance of Sukuk Negara financing limited to central government projects, the lack of quality and quantity of Islamic finance human resources compared to conventional finance, and the low interest in public investment in Islamic financial instruments. The priority of the solution is the need to make regulations that allow Sukuk Negara to finance PPP project financing schemes, increase innovation and quality of sukuk products so that they are able to achieve the set targets, and foster public investment interest. Thus, the strategy in supporting the government's infrastructure development is to increase the proportion of SBSN issuance, increase socialization and communication to the public, and diversify underlying assets.

scholarly journals A Hybrid Fuzzy Analytic Network Process Approach to the New Product Development Selection Problem

2014 ◽  
Vol 2014 ◽  
pp. 1-13 ◽  
Author(s):  
Chiuh-Cheng Chyu ◽  
Ying-Chieh Fang
Keyword(s):  
Product Development ◽  
New Product Development ◽  
Real Life ◽  
New Product ◽  
Analytic Network Process ◽  
Selection Problem ◽  
Fuzzy Dematel ◽  
Proposed Model ◽  
Network Process ◽  
Fuzzy Analytic Network Process

New product development selection is a complex decision-making process. To uphold their competence in competitive business environments, enterprises are required to continuously introduce novel products into markets. This paper presents a fuzzy analytic network process (FANP) for solving the product development selection problem. The fuzzy set theory is adopted to represent ambiguities and vagueness involved in each expert’s judgment. In the proposed model, the fuzzy Kano method and fuzzy DEMATEL are employed to filter criteria and establish interactions among the criteria, whereas the SAM is applied to aggregate experts’ opinions. Unlike the commonly used top-down relation-structuring approach, the proposed FANP first identifies the interdependence among the criteria and then the identified relationships are mapped to the clusters. This approach is more realistic, since the inner and outer relationships between criteria are simultaneously considered to establish the relationships among clusters. The proposed model is illustrated through a real life example, with a comparative analysis using modified TOPSIS and gray relation analysis in the synthesizing phase. The concluded results were approved by the case company. The proposed methodology not only is useful in the case study, but also can be generally applied in other similar decision situations.

scholarly journals Analysis of the Weights of Service Quality Indicators for Drone Filming and Photography by the Fuzzy Analytic Network Process

2019 ◽  
Vol 9 (6) ◽  
pp. 1236
Author(s):  
Chun-Chu Liu ◽  
Jwu-Jenq Chen
Keyword(s):  
Service Quality ◽  
Quality Indicators ◽  
Geometric Mean ◽  
Real Life ◽  
Analytic Network Process ◽  
Aggregation Method ◽  
Important Research Topic ◽  
Network Process ◽  
Fuzzy Analytic Network Process

The service of drone filming and photography has been getting more and more popular. However, the service provider does not have enough information about service quality indicators and its weights. Analyzing the weights of service quality indicators by the Fuzzy Analytic Network Process (FANP) combined with Similarity Aggregation Method (SAM) is an important research topic. Therefore, in order to solve this real life problem, based on the SERVQUAL scale, this research analyzes the weights and the rankings from a comprehensive consensus by FANP combined with geometric mean and SAM, and then compares the differences between them. The results reveal that both the comprehensive consensus of experts’ opinions deemed that the most important dimension and indicator are reliability and “Employees are professional and get adequate support to do their jobs well.” The 2nd to 4th indicators from a comprehensive consensus of experts’ opinions are the same but the order is different. They are: “Drone service team’s employees give custom personal attention,” “Drone service team has up-to-date equipment,” and “Drone service team provides service legally, safely, and reliably.” The findings of the research reveal the weights of dimensions and indicators and help us to keep good service quality of filming and photography by drone.

Ứng dụng Fuzzy Analytic Network Process và Goal Programming trong lựa chọn nhà cung ứng xanh

2017 ◽  
Vol 50 ◽  
pp. 50
Author(s):  
Trần Thị Nhật Hồng ◽  
Trần Thị Mỹ Dung ◽  
Huỳnh Tấn Phong ◽  
Lê Thị Diễm Phương ◽  
Trương Hoàng Thơ
Keyword(s):  
Goal Programming ◽  
Analytic Network Process ◽  
Network Process ◽  
Fuzzy Analytic Network Process

Standard minimi di qualitŕ: un approccio teorico

2012 ◽  
pp. 29-41
Author(s):  
Grassi Iacopo
Keyword(s):  
High Standard ◽  
Policy Instrument ◽  
Quality Standard ◽  
Average Quality ◽  
Proposed Model ◽  
Positive Externality ◽  
Experience Good ◽  
The Government ◽  
Minimum Quality

At least since Akerlof (1970), asymmetric information in the case of experience goods has been a central issue in the economic literature. This paper studies regulation in markets where the quality of the experience good is never completely verifiable by consumers even after purchase. In the proposed model firms can decide the quality of the good: always producing a high quality good creates a positive externality in the market, but it causes an incentive to the firms to deviate and produce low quality goods. The main policy instrument for the government, in order to maximize Social Welfare, is to fix a minimum quality standard, but imposing a too high standard might, in some cases, lower the average quality of the good in the market.

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