Tales of Resistance in an Australian University

Author(s):  
Matt Goodwin

Many universities have taken the expensive path of ERP implementation. It is a worrying thought to hear staff comments such as “we have bought a system that never met our needs in any way … we have had to change almost everything in the university to fit a system instead of having a system to fit us.” Organizational fit and system success have been well covered in the literature. This chapter brings to the discussion resistance and how power can be used to perpetuate resistance. The chapter also discusses that not all resistance is bad and that it can actually represent business issues which need addressing. This chapter has focussed on the perceptions of the administration staff local to the academic elements and how they have reacted to the sweeping changes of an ERP.

Author(s):  
Andy Borchers

This case describes the “wiring” of Watkins University (a fictional name for a real Midwestern university) between 1997 and 2003 as the university responded to competitive pressures in the higher education market. After describing the University and the competitive challenges it faced, the case takes the student into a strategy session between the organization’s CFO, CTO and Provost as they review progress on four key initiatives: Web based teaching, student laptop program, a Web based ERP implementation and a proposed “one card” system. Questions are raised as to acceptance of the technology, the impact of these initiatives on the organization’s strategic posture and competitiveness, IT budget planning, and future steps for the organization to take.


2019 ◽  
Vol 30 (4) ◽  
pp. 496-506
Author(s):  
Fatemeh Taghavi ◽  
Jurgita Antucheviciene ◽  
Seyyed Aria Yaghobian

Regarding existing pressures for effectiveness and performance improvement, there is a steep rise for the establishment of Enterprise Resource Planning (ERP). Unfortunately, failure rate for successful ERP establishment is high. Thereupon, evaluation of organizations’ preparedness to ensure organizational capabilities aimed at reaching desired outcomes is of paramount importance. The current research is intended to suggest Step-wise Weight Assessment Ractio Analysis (SWARA) method and assess the preparedness of our case study, i.e. the University of Mazandaran, for successful ERP implementation. Related factors impacting on the accomplishment of the ERP system were identified from former studies and weighted according to a hierarchical structure using our suggested methodology. After receiving numerical results, the preparedness of the University of Mazandaran for successful ERP implementation was calculated when the final weights were determined. Results showed that motivations required for ERP establishment as well as processes and IT infrastructures are average, while the influencing cultural factors, protective factors, and capabilities of the organization are weak.


2015 ◽  
Vol 17 (2) ◽  
pp. 35-52 ◽  
Author(s):  
R. Rajendran ◽  
V. Kalaiarasi ◽  
M. Amaravathi

Manufacturing industries implement ERP to increase the sales and profit and reduce the legacy system issues in their organization. However, in the implementation stage itself they face lot of challenges, sometimes they even face failure in implementation. The implementing companies need lot of resources and coordination from different areas and without these resources and coordination they cannot succeed. Even though they succeed in implementation, the performance is not up to the expected level in many cases. Since many CSFs are involved in this process, the managers have to identify the CSFs and plan accordingly to achieve system success. In this case, the authors discuss the important Critical Success Factors involved in different stages of implementation of ERP. Furthermore, they have tried to study the extent of system success in the companies and also identify the influence of ERP implementation on organization effectiveness.


2017 ◽  
Vol 1 (2) ◽  
pp. 133
Author(s):  
Peter Lengyel ◽  
István Füzesi ◽  
János Pancsira ◽  
Gergely Ráthonyi

<p class="AbstractText">The success and the efficiency of e-Learning should be measured by a reliable method in order to use it effectively. Although, there are several studies about the success of e-Learning systems, only a few of them are about the measurement of this success within the institutions. There is a study of DeLone and McLean (2003) which examines the success of the introduction of e-Learning system with the help of ELSS model (e-Learning System Success).</p><p class="AbstractText">We made two questionnaires to evaluate the application of e-Learning at University of Debrecen, Faculty of Economics and Business. One of them was for the students and the other one asked the lecturers. The aim was to develop such questionnaires which are suitable for both the evaluation of the e-Learning’s quality and its economic benefits.</p><p class="AbstractText">The basis of the e-Learning’s quality questions was Wang’s article (2007), in which he measured the success of the e-Learning systems, therefore the questions of the students’ and the lecturers’ questionnaires were the same.</p><p class="AbstractText">The aim of this survey was to compare the opinions of the students and the teachers regarding the application of e-Learning. The role of the questionnaire for quality development is to give guidance for the University of Debrecen in the e-Learning application.</p>We have used the Mann-Whitney test to evaluate the questionnaires of the students who use the e-Learning system. This method is used to compare the means of two groups in case of ordinal scales or not normally distributed variables. We have also used factor analysis and binominal logistic regression. We have examined whether the background variables manipulating the variables are possible to be developed on the basis of the answers. We used factor analysis to demonstrate this since it contracts the coherent factors into one common factor. Factor analysis is used to compress data and explore data structure. In most cases, factor analysis is used foremost in order to filter out multicollinearity.


PMLA ◽  
1935 ◽  
Vol 50 (4) ◽  
pp. 1343-1343

The fifty-second meeting of the Modern Language Associationof America was held, on the invitation of the University of Cincinnati, at Cincinnati, Ohio, Monday, Tuesday, and Wednesday, December 30 and 31, 1935, and January 1, 1936. The Association headquarters were in the Netherland Plaza Hotel, where all meetings were held except those of Tuesday morning and afternoon. These took place at the University of Cincinnati. Registration cards at headquarters were signed by about 900, though a considerably larger number of members were in attendance. The Local Committee estimated the attendance at not less than 1400. This Committee consisted of Professor Frank W. Chandler, Chairman; Professor Edwin H. Zeydel; Professor Phillip Ogden; Mr. John J. Rowe (for the Directors); and Mr. Joseph S. Graydon (for the Alumni).


1966 ◽  
Vol 24 ◽  
pp. 116-117
Author(s):  
P.-I. Eriksson

Nowadays more and more of the reductions of astronomical data are made with electronic computers. As we in Uppsala have an IBM 1620 at the University, we have taken it to our help with reductions of spectrophotometric data. Here I will briefly explain how we use it now and how we want to use it in the near future.


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