Innovations and Motivations in Online Chat

2011 ◽  
pp. 917-933 ◽  
Author(s):  
Wengao Gong ◽  
Vincent B.Y. Ooi
Keyword(s):  
Computer Mediated Communication ◽  
Time Constraints ◽  
Mediated Communication ◽  
Online Chat ◽  
Face To Face ◽  
Computer Mediated ◽  
Efficient Communication ◽  
Social Motivations ◽  
Linguistic Innovation ◽  
To Come

This chapter examines the defining linguistic innovations and social motivations for one of the most popular modes of computer mediated communication: the online chat. Due to its nature of being largely synchronous, anonymous, and mainly text-based, online chat offers a social interactional environment where people can experience the feeling of making new friends or acquaintances, psychologically experiment with different identities, and explore new relationships without the shyness that face-to-face interaction can bring. The largely informal and recreational nature of online chat, together with the time constraints that force communicators to come up with interesting ways to sustain efficient communication, turns online chat into a frontier of linguistic innovation. In turn, this leads to a deeper understanding of the nature of online communities.

Sense of Virtual Community

2011 ◽  
pp. 101-115
Author(s):  
Blanchard ◽  
Blanchard
Keyword(s):  
Virtual Communities ◽  
Computer Mediated Communication ◽  
Virtual Community ◽  
Future Research ◽  
Mediated Communication ◽  
Face To Face ◽  
Virtual Groups ◽  
Computer Mediated ◽  
To Come ◽  
Or Organization

Sense of virtual community is an important component of successful virtual communities. Defined as members’ feelings of belonging, identity, and attachment with each other in computer-mediated communication, sense of virtual community distinguishes virtual communities from mere virtual groups. Sense of virtual community is believed to come from members’ exchange of social support as well as creating their own identity and learning the identity of others members. It is believed to lead to positive outcomes such as increased satisfaction and communication with the virtual community as well as to greater trust and social capital in the larger face-to-face community or organization. Future research will be able to further develop the theoretical and empirical contributions of sense of virtual community in computer-medication communication research.

Sense of Virtual Community

2011 ◽  
pp. 325-338 ◽  
Author(s):  
Anita Blanchard
Keyword(s):  
Virtual Communities ◽  
Computer Mediated Communication ◽  
Virtual Community ◽  
Future Research ◽  
Mediated Communication ◽  
Face To Face ◽  
Virtual Groups ◽  
Computer Mediated ◽  
To Come ◽  
Or Organization

Sense of virtual community is an important component of successful virtual communities. Defined as members’ feelings of belonging, identity, and attachment with each other in computer-mediated communication, sense of virtual community distinguishes virtual communities from mere virtual groups. Sense of virtual community is believed to come from members’ exchange of social support as well as creating their own identity and learning the identity of others members. It is believed to lead to positive outcomes such as increased satisfaction and communication with the virtual community as well as to greater trust and social capital in the larger face-to-face community or organization. Future research will be able to further develop the theoretical and empirical contributions of sense of virtual community in computer-medication communication research.

Training to Improve Trust in Virtual Teams

2011 ◽  
pp. 1667-1674
Author(s):  
Monique L. French ◽  
Peggy M. Beranek
Keyword(s):  
Virtual Teams ◽  
Computer Mediated Communication ◽  
Project Teams ◽  
Mediated Communication ◽  
Team Members ◽  
Trust Development ◽  
Face To Face ◽  
Computer Mediated ◽  
Efficient Communication ◽  
The Impact

Several factors have been shown to affect how effective virtual teams communicate. One of these factors, trust, has received a great deal of attention by researchers. However, most virtual team members do not receive training on how to effectively communicate and promote trust. Several theories have questioned the ability of computer-mediated systems to aid the development of communication, trust, and other interpersonal attributes that are needed to form successful teams. Some researchers suggest computer-mediated communication does not differ from face-to-face communications in terms of the substance but in terms of a slower rate of transfer. However, most academic virtual teams and many organizational project teams meet over the course of several months and are then disbanded, thereby not having enough time to develop the types of links needed for effective, efficient communication. Our research investigates the impact of training on trust development by tracking trust levels among members of virtual teams in an academic environment. We extend the current research on the use of virtual teams by applying team training and tracking the resulting change in trust.

Differences between computer-mediated and face-to-face communication in a collaborative fiction project

2002 ◽  
Vol 1 (2) ◽  
pp. 303-326
Author(s):  
Radhika Kaushik ◽  
Susan Kline ◽  
Prabu David ◽  
D’Arcy John Oaks
Keyword(s):  
Social Presence ◽  
Collaborative Work ◽  
Computer Mediated Communication ◽  
Mediated Communication ◽  
Online Chat ◽  
Fiction Writing ◽  
Face To Face ◽  
Computer Mediated ◽  
The Face

In this paper we examine collaborative fiction writing in a face-to-face setting and in a computer-mediated environment (online chat). To understand the role of social presence in online collaborative work, participants were placed either in a high collaboration task that involved working toward a common storyline or a low collaboration task that involved working toward individual storylines. For the high collaboration task, although face-to-face was perceived as more convenient than computer-mediated communication, this preference did not translate into any difference in terms of the number of idea units generated. For the low collaboration task, where teammates pursued independent storylines, computer-mediated communication was preferred over face-to-face communication. Despite this preference for computer-mediated communication over face-to-face communication in the low collaboration task, participants in the face-to-face condition generated more idea units than those in the computer-mediated condition. These findings are examined within the framework of interactivity and social presence.

Social Bonding in Initial Acquaintance: Effects of Modality and Modality Order

2021 ◽  
pp. 019027252110302
Author(s):  
Susan Sprecher
Keyword(s):  
Mixed Mode ◽  
Social Bonds ◽  
Computer Mediated Communication ◽  
Positive Outcomes ◽  
Perceived Similarity ◽  
Mediated Communication ◽  
Face To Face ◽  
Perceived Responsiveness ◽  
Computer Mediated ◽  
Mode Interactions

In this experimental study, unacquainted dyads engaged in a get-acquainted task using two modes of communication across two segments of interaction. The dyads either first disclosed in text-based computer-mediated communication (CMC) and then disclosed face-to-face (FtF) or the reverse. The participants completed reaction measures after each segment of interaction. After the first segment, dyads who communicated FtF reported more positive outcomes (e.g., liking, closeness) than dyads who engaged in CMC. Furthermore, dyads who began in CMC and then transitioned to FtF increased in their positive reactions, whereas dyads who began in FtF and transitioned to CMC either experienced no change (in liking, closeness, and perceived similarity) or experienced a decrease (in fun/enjoyment and perceived responsiveness). Implications of the results are discussed both for the classic social psychology question of how people become acquainted and for current interest in how mixed-mode interactions generate social bonds that can help meet belonging needs.

SYNCHRONOUS COMPUTER-MEDIATED COMMUNICATION AND INTERACTION

2015 ◽  
Vol 38 (3) ◽  
pp. 553-586 ◽  
Author(s):  
Nicole Ziegler
Keyword(s):  
Learning Outcomes ◽  
Meta Analysis ◽  
Computer Mediated Communication ◽  
Relative Effectiveness ◽  
Mediated Communication ◽  
Face To Face ◽  
Computer Mediated ◽  
Communication Modes ◽  
L2 Development ◽  
Small Advantage

The current study reports on a meta-analysis of the relative effectiveness of interaction in synchronous computer-mediated communication (SCMC) and face-to-face (FTF) contexts. The primary studies included in the analysis were journal articles and dissertations completed between 1990 and 2012 (k = 14). Results demonstrate that interaction in SCMC and FTF had a significant impact on second language (L2) development, providing further support for previous research demonstrating the efficacy of interaction in both communication modes (e.g., Mackey & Goo, 2007; Pellettieri, 2000; Smith, 2004, 2005). There was also a small advantage for interaction in SCMC on measures of overall L2 learning outcomes, with additional analyses indicating a small advantage for SCMC interaction on productive and written measures and a small advantage for FTF interaction on receptive and oral learning outcomes. Interestingly, there were no significant differences between SCMC and FTF, suggesting the mode of communication has no statistically significant impact on the positive developmental benefits associated with interaction.

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