Management Considerations for B2B Online Exchanges

Author(s):  
Norm Archer

Information systems that link businesses for the purpose of inter-organizational transfer of business transaction information (inter-organizational information systems, or IOIS) have been in use since the 1970s (Lankford & Riggs, 1996). Early systems relied on private networks, using electronic data interchange (EDI) or United Nations EDIFACT standards for format and content of transaction messages. Due to their cost and complexity, the use of these systems was confined primarily to large companies, but low-cost Internet commercialization has led to much more widespread adoption of IOIS. Systems using the Internet and the World Wide Web are commonly referred to as B2B (business-to-business) systems, supporting B2B electronic commerce. Technological innovations have led to several forms of B2B Internet implementations, often in the form of online exchanges. These are virtual marketplaces where buyers and sellers exchange information about prices, products, and service offerings, and negotiate business transactions. In addition to substituting proprietary lines of communication, emerging technologies and public networks have also facilitated new business models and new forms of interaction and collaboration, in areas such as collaborative product engineering or joint offerings of complex, modularized products. During the years 1999-2001 a number of online exchanges were introduced, but many of these failed (Gallaugher & Ramanathan, 2002), due mainly to an inability to attract participating business partners. Those that have survived are often owned by companies or consortia that are also exchange customers or suppliers. The objective of this overview is to describe the evolution and the characteristics of B2B Internet implementations, and to discuss management considerations, the evaluation and adoption of B2B applications, and the technical infrastructure supporting these systems. We also indicate some of the open issues that remain as the technology and its adoption continues to evolve.

2010 ◽  
pp. 1740-1747
Author(s):  
Norm Archer

Information systems that link businesses for the purpose of inter-organizational transfer of business transaction information (inter-organizational information systems, or IOIS) have been in use since the 1970s (Lankford & Riggs, 1996). Early systems relied on private networks, using electronic data interchange (EDI) or United Nations EDIFACT standards for format and content of transaction messages. Due to their cost and complexity, the use of these systems was confined primarily to large companies, but low-cost Internet commercialization has led to much more widespread adoption of IOIS. Systems using the Internet and the World Wide Web are commonly referred to as B2B (business-to-business) systems, supporting B2B electronic commerce. Technological innovations have led to several forms of B2B Internet implementations, often in the form of online exchanges. These are virtual marketplaces where buyers and sellers exchange information about prices, products, and service offerings, and negotiate business transactions. In addition to substituting proprietary lines of communication, emerging technologies and public networks have also facilitated new business models and new forms of interaction and collaboration, in areas such as collaborative product engineering or joint offerings of complex, modularized products. During the years 1999-2001 a number of online exchanges were introduced, but many of these failed (Gallaugher & Ramanathan, 2002), due mainly to an inability to attract participating business partners. Those that have survived are often owned by companies or consortia that are also exchange customers or suppliers. The objective of this overview is to describe the evolution and the characteristics of B2B Internet implementations, and to discuss management considerations, the evaluation and adoption of B2B applications, and the technical infrastructure supporting these systems. We also indicate some of the open issues that remain as the technology and its adoption continues to evolve.


2010 ◽  
pp. 85-93
Author(s):  
Norm Archer

Information systems that link businesses for the purpose of inter-organizational transfer of business transaction information (inter-organizational information systems or IOIS) have been in use since the 1970s (Lankford & Riggs, 1996). Early systems relied on private networks using electronic data interchange (EDI) or United Nations EDIFACT standards for format and content of transaction messages. Due to their cost and complexity, the use of these systems was confined primarily to large companies, but low cost Internet commercialization has led to much more widespread adoption of IOIS. Systems using the Internet and the World Wide Web are commonly referred to as B2B (business to business) systems, supporting B2B electronic commerce. Technological innovations have led to several forms of B2B Internet implementations, often in the form of online exchanges or electronic marketplaces (Wang et al., 2005). These are virtual marketplaces where buyers and sellers exchange information about prices, products, and service offerings, and negotiate business transactions. They are major components of the supply chains that they support. In addition to substituting proprietary lines of communication, emerging technologies and public networks have also facilitated new business models and new forms of interaction and collaboration in areas such as collaborative product engineering or joint offerings of complex, modularized products. During the years 1999-2001, a number of online exchanges were introduced, but many of these failed (Gallaugher & Ramanathan, 2002) due mainly to an inability to attract participating business partners, but also because potential participants and their business partners did not perceive enough value added through the significant investment they required. Those that have survived are often owned by companies or consortia that are also exchange customers or suppliers. The objective of this overview is to describe the evolution and the characteristics of B2B Internet implementations, and to discuss management considerations, the evaluation, and adoption of B2B applications, and the technical infrastructure supporting these systems. We also indicate some of the open issues that remain as the technology and its adoption continues to evolve.


Author(s):  
Norm Archer

Information systems that link businesses for the purpose of inter-organizational transfer of business transaction information (inter-organizational information systems or IOIS) have been in use since the 1970s (Lankford & Riggs, 1996). Early systems relied on private networks using electronic data interchange (EDI) or United Nations EDIFACT standards for format and content of transaction messages. Due to their cost and complexity, the use of these systems was confined primarily to large companies, but low cost Internet commercialization has led to much more widespread adoption of IOIS. Systems using the Internet and the World Wide Web are commonly referred to as B2B (business to business) systems, supporting B2B electronic commerce. Technological innovations have led to several forms of B2B Internet implementations, often in the form of online exchanges or electronic marketplaces (Wang et al., 2005). These are virtual marketplaces where buyers and sellers exchange information about prices, products, and service offerings, and negotiate business transactions. They are major components of the supply chains that they support. In addition to substituting proprietary lines of communication, emerging technologies and public networks have also facilitated new business models and new forms of interaction and collaboration in areas such as collaborative product engineering or joint offerings of complex, modularized products. During the years 1999-2001, a number of online exchanges were introduced, but many of these failed (Gallaugher & Ramanathan, 2002) due mainly to an inability to attract participating business partners, but also because potential participants and their business partners did not perceive enough value added through the significant investment they required. Those that have survived are often owned by companies or consortia that are also exchange customers or suppliers. The objective of this overview is to describe the evolution and the characteristics of B2B Internet implementations, and to discuss management considerations, the evaluation, and adoption of B2B applications, and the technical infrastructure supporting these systems. We also indicate some of the open issues that remain as the technology and its adoption continues to evolve.


2011 ◽  
pp. 1656-1663
Author(s):  
Norm Archer

Information systems that link businesses for the purpose of inter-organizational transfer of business transaction information (inter-organizational information systems, or IOIS) have been in use since the 1970s (Lankford & Riggs, 1996). Early systems relied on private networks, using electronic data interchange (EDI) or United Nations EDIFACT standards for format and content of transaction messages. Due to their cost and complexity, the use of these systems was confined primarily to large companies, but low-cost Internet commercialization has led to much more widespread adoption of IOIS. Systems using the Internet and the World Wide Web are commonly referred to as B2B (business-to-business) systems, supporting B2B electronic commerce.


Author(s):  
Norm Archer

Information systems that link businesses for the purpose of inter-organizational transfer of business transaction information (inter-organizational information systems, or IOIS) have been in use since the 1970s (Lankford & Riggs, 1996). Early systems relied on private networks, using electronic data interchange (EDI) or United Nations EDIFACT standards for format and content of transaction messages. Due to their cost and complexity, the use of these systems was confined primarily to large companies, but low-cost Internet commercialization has led to much more widespread adoption of IOIS. Systems using the Internet and the World Wide Web are commonly referred to as B2B (business-to-business) systems, supporting B2B electronic commerce.


Author(s):  
Norm Archer ◽  
Judith Gebauer

The use of Internet and Web technologies between organizations has gained much attention in recent years. Termed business-to-business (B2B) electronic commerce, the linking and integration of inter-organizational business processes and systems promises cost and time savings, as well as new business opportunities. The many examples of B2B applications cover a broad range of sales and purchasing processes, business models, industries, and products and services. Complexity ranges from simple message switchboards to sophisticated marketplaces handling a multitude of real-time transactions, integrated closely with the backend systems of the participants. Using information technology (IT) to connect organizations is by no means a new phenomenon, but reaches back several decades to include electronic data interchange (EDI) systems and remote terminal applications. Still, systems based on Internet standards seem to be easier to set up technically and cheaper to interconnect. They might thus reach wider adoption and acceptance than many of the earlier initiatives, and as a result give smaller players a realistic opportunity to join in and reap benefits similar to their larger partners.


Author(s):  
Elliot Bendoly ◽  
Frederick Kaefer

Two interacting issues have recently been shown to theoretically impact communication technology adoption: the willingness of business partners to use various communication technologies and a firm’s operational capacity to accommodate the product/service demands of these potential partners. This study examines the relationship between these two issues and Electronic Data Interchange (EDI), a long standardized communication technology that has been underutilized by business organizations. Our findings suggest that the technological compatibility concerns of firms considering EDI adoption differ depending on if they are product or service oriented. Capacity limitations are found to significantly moderate these compatibility effects. The implications for managers of electronic commerce technologies are discussed.


Author(s):  
Alexander O. Rodriguez ◽  
Dorothy G. Dologite ◽  
Robert J. Mockler ◽  
Marc E. Gartenfeld

Technological advances have been encountered by managers continually over the years. electronic data interchange system (EDI), extensible markup language (XML), e-mail, the Internet, and e-commerce are just a few that have contributed to the proliferation of new business applications in companies. This article focuses on customer relationship management (CRM) e-commerce applications. Customer relations are an important aspect of the success of any business. By strengthening relationships with customers, a company ultimately can gain a more loyal customer base, further strengthen its brand recognition, and help customers distinguish a company’s product from those of the competition.


2022 ◽  
pp. 355-383
Author(s):  
Samyak Jain ◽  
K. Chandrasekaran

This chapter presents a comprehensive view of Industrial Automation using internet of things (IIoT). Advanced Industries are ushering in a new age of physical production backed by the information-based economy. The term Industrie 4.0 refers to the 4th paradigm shift in production, in which intelligent manufacturing technology is interconnected with physical machines. IIoT is basically a convergence of industrial systems with advanced, near-real-time computing and analytics, powered by low cost and low power sensing devices leveraging global internet connectivity. The key benefits of Industrial IoT systems are a) improved operational efficiency and productivity b) reduced maintenance costs c) improved asset utilization, monitoring and maintenance d) development of new business models e) product innovation and f) enhanced safety. Key parameters that impact Industrial Automation are a) Security b) Data Integrity c) Interoperability d) Latency e) Scalability, Reliability, and Availability f) Fault tolerance and Safety, and g) Maintainability, Serviceability, and Programmability.


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