The Role of ICTs and the Management of Multinational Intellectual Capital

2011 ◽  
pp. 2457-2472 ◽  
Author(s):  
Mirghani S. Mohamed ◽  
Mona A. Mohamed

This chapter provides a systematic multidisciplinary framework that defines the role of technology in leveraging IC across borders and between headquarters and subsidiaries. In reaching this conclusion, this chapter investigates the strategic importance of Information and Communication Technologies (ICTs) in the management of Intellectual Capital (IC) within a Multinational Company (MNC) ecosystem. The chapter addresses the transubstantiation of MNC into boundaryless Global Knowledge-Based Organization (GKB-MNC) which ultimately propagates into Learning MNC (LMNC). The latter is a suggested MNC category that sustains competitive advantage through systemic adoption of “Knowledge Iterative Supply Network (KISN)” model proposed by the authors. The chapter suggests a new multinational ICT/IC governance strategy that handles the emerging complexities associated with modern intangible resource synthesis.

Author(s):  
Mirghani S. Mohamed ◽  
Mona A. Mohamed

This chapter provides a systematic multidisciplinary framework that defines the role of technology in leveraging IC across borders and between headquarters and subsidiaries. In reaching this conclusion, this chapter investigates the strategic importance of Information and Communication Technologies (ICTs) in the management of Intellectual Capital (IC) within a Multinational Company (MNC) ecosystem. The chapter addresses the transubstantiation of MNC into boundaryless Global Knowledge-Based Organization (GKB-MNC) which ultimately propagates into Learning MNC (LMNC). The latter is a suggested MNC category that sustains competitive advantage through systemic adoption of “Knowledge Iterative Supply Network (KISN)” model proposed by the authors. The chapter suggests a new multinational ICT/IC governance strategy that handles the emerging complexities associated with modern intangible resource synthesis.


Author(s):  
Jasmine M. Harvey

The emergence of new information and communication technologies (ICTs) has generated much debate both in and out of academia in relation to theories ranging from economic advancement to imperialism. In the context of the ‘low-income’ economies, a dominant discourse associated with ICTs persists. The discourse of development predicts that nations which have joined the global market will use ICTs to harness global knowledge that will enable them to be competitive and therefore attain development. This has led to change in policy from international to local as ICTs are embraced as the next big development tool. Recently however, there have been reports of more failures of ICTs initiatives than success as professionals in the industry complain about unsustainability of the systems. A genuine issue is that so far analysis of this discourse has tended to be economically or technically deterministic, with little attention paid to social and cultural perspectives. In order to understand how the role of norms, practices and politics of people in particular communities play in this discourse in ‘low income’ economies, over 1000 semi-qualitative questionnaires were analysed from five geographical locations in The Gambia. A key conclusion that has emerged from the research is that there are different attitudes towards the ICTs in the different locations, which vary from full acceptance to rejection of ICTs. Such diverse reactions are underpinned by the religion and information ecologies in which gender plays a critical part. This result challenges the ICT4D agenda, and might be applied to reports of unsustainable ICT initiatives, especially in Africa.


2005 ◽  
Vol 30 (2) ◽  
pp. 141-164 ◽  
Author(s):  
Hans Krause Hansen ◽  
Dorte Salskov-Iversen

Drawing on theories of governance and governmentality, this article investigates the growing array of transnational organizational forms that create, share, and provide knowledge and expertise about various aspects of information and communication technologies (ICTs) and e-modernization. It analyzes the characteristics and role of transnational partnerships and transnational best-practice schemes. These organizational forms, viewed as instantiations of soft-governance techniques of agency and performance, are illustrated by examples based on the authors' fieldwork: the World Bank–initiated Global Knowledge Partnership, the Balanced E-Government Index (BEGIX) launched by the Bertelsmann Foundation, and the Stockholm Challenge. Such transnational forms aim to enhance participation and empowerment while promoting competition and self-discipline at the level of organizations and individuals. In addition, transnational partnerships and best-practice schemes constitute nodes through which the accomplished actors of these emergent organizational forms communicate, flow, mix, and create alliances on a transnational scale, while capitalizing on them in domestic and other organizational realms.


2017 ◽  
Vol 16 (04) ◽  
pp. 1750039 ◽  
Author(s):  
John N. Walsh ◽  
Jamie O’Brien

The purpose of this paper is to investigate how information and communication technologies are used for service standardisation, customisation, and modularisation by knowledge-intensive service firms through the development and empirical validation of a knowledge-based framework. This paper uses 59 in-depth interviews, observational data, and document analysis from case studies of three service-related departments in high-technology, multinational knowledge-intensive business services (KIBSs). Prior research does not conceptualise the relationships between service customisation, standardisation and modularisation. This paper seeks to overcome this gap by integrating insights from research on the role played by both knowledge and information and communication technologies (ICTs) to construct and validate a framework to deal with this gap. It outlines the implications for service firms’ use of ICT to deal with increasing knowledge intensity as well as indicating the circumstances under which service knowledge is best customised, standardised and modularised. Further testing in other industries would prove useful in extending the usefulness and applicability of the findings. The originality of the paper lies in developing and validating the first framework to outline the relationship between how service knowledge is customised, standardised or modularised and indicating the associated issues and challenges. It emphasises the role of knowledge and technology. The value of this framework increases as more firms deal with increasing knowledge intensity in the services they provide and in their use of ICTs to reap the benefits of appropriate knowledge reuse.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Inayat Ullah ◽  
Rakesh Narain

Purpose The importance of supply network flexibility (SNF) in the development of mass customization capability (MCC) has been implied in the literature but seldom subjected to empirical investigation. To fill the gap and contribute to MC literature, this paper aims to examine the role of SNF in facilitating the development of MCC of organizations. Furthermore, it has been investigated whether the use of information and communication technologies (ICTs) strengthens the above relationship. Design/methodology/approach Drawing on the supply chain literature and dynamic capability theory, the study proposes a research framework depicting the interconnectedness among the variables of interest. The proposed framework has been tested using structural equation modelling based on partial least squares by using the data collected from a questionnaire-based survey of a sample of Indian manufacturing organizations. Findings The findings indicate that the dimensions of SNF, namely, sourcing flexibility and supplier flexibility, positively affect the MCC of the organizations and the strength of these relationships is further amplified by the implementation of ICTs. Practical implications The study shows the managerial opportunities for the development of a flexible and competent supply network to facilitate the development or enhancement of MCC. Originality/value This study contributes to scant literature by providing empirical evidence for the relationship between SNF and MCC. Further, this study enriches the understanding of the crucial role of ICT by exploring its moderating effect on the relationship between the variables of interest.


2017 ◽  
Vol 23 (1) ◽  
pp. 3-8
Author(s):  
R. P. BAIN ◽  
D. P. RAI ◽  
SIDDARTH NAYAK

If we want to convert our rural population into knowledge driven, progressive, self sufficient, self reliant, sustainable society, the role of Information and Communication Technologies (ICT’s) cannot be ignored. Timely availability information is considered as most important factor in Indian agriculture. At present ICT is the technology of this millennium. Transferring the developed technology to all end users is time-consuming and tiresome task and is often not completed due to paucity of resources and lack of manpower. In India, agriculture and rural development has gained significantly from ICT due to its widespread extension and adoption. In this era of internet, ICT is committed to provide real, timely accurate authentic information to the farmers and rural peoples.


2016 ◽  
Vol 2 (2) ◽  
Author(s):  
Prof. Nirav Halvadia ◽  
Prof. (Dr.) Ajay Joshi ◽  
Prof. Shekha Patel

E-governance system means the use of a range of modern Information and Communication Technologies (ICT) such as Internet, Local Area Network, and Mobiles etc, by Government to improve the effectiveness, efficiency, service delivery and to promote democracy. Gujarat is a frontline state in the implementation of e-governance policies & projects and setting up of key infrastructure for e-governance. This article deals with role of Gujarat egovernance system in improving Government to Government, Government to Citizen and Government to Business communication. This article also gives overview of system, E-governance system and benefits of.


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